Cannot be happier with the service! Aquajoy Spa and Pool came by 15 minutes after my initial call…read moreand took 20 minutes to fix a problem we couldn't figure out for almost two months. Now we get to enjoy a warm pool! Highly recommend!

Expert pool remodeling & upgrade service…read more Andy and the team at Aquajoy performed a complete overhaul and upgrade to tour in-ground pool. Our project was a mess, and Andy stepped in and provided the planning and confidence to rebuild our pool to perfection. The plumbing, safety, liner & finishing, and transition to a saltwater pool completed a transformation of our efficiency in water and quality of the pool. He handled our contractor questions from electrical and concrete needs. They are the most responsive and skilled pool team we have experienced!

Very happy with their siding cleaning. I will definitely be back next spring. They quoted half the…read moreprice of another company. Reasonable and quick. Thank you!

Tom was great to work with. He answered quickly and was able to provide a contract right away for…read moreexactly what I needed (in-ground pool cleaning). The work was done to perfection.

The service was fast efficient and the people are concerned about your pool…read more Would highly recommend Chicago Pool and Spa

This guys is a RIP OFF. Would not give me a time schedule and then didn't show up to install the…read morepool. He was here for ONE day and looked completely lost. I owed him $5,300 to install the pool and now texted me and said its $8,500 upfront. FRANK is a CROOK, Lawsuit to follow. DO NOT USE HIM

This company deserves 5 stars and service cannot be beat. We never have issues or dread opening the…read morepool or closing it for the short Chicago summer because we just give Rich a call for prompt and courteous service. Thanks so much for your help over the years.

From the owner: Personal service - openings & closings above ground pools Repair services-filters & pools --…read moreliner repair & installation - same day service available.

I initially contacted them for a pool cleaning service and was quoted a price of $120. However,…read moreupon arriving at my property, the price increased to $200, claiming there had been a price change. I found this unreasonable and questioned the significant increase, but no valid explanation was provided. This is very highly unprofessional and exploitative, particularly after a price had already been agreed upon. Additionally, I had a broken water filter that required replacement, for which I was charged nearly three times the reasonable cost. This practice raises serious concerns about the company's business ethics. Exploiting customers is not a sustainable way to grow a business. Based on my experience, I cannot recommend this service. It appears that pricing is very inconsistent and possibly based on profiling customers, which is unacceptable. To this day, I still cannot justify how a quoted price of $120 increased to $200 within just a few days. They still have the price as $120 per visit on their page - isn't that deceptive!

This guy a complete worthless piece of shit. We paid $150 so he can drop chemicals that we already…read morepreviously done. He was hired to clean a cloudy pool and spent an hour or less in two days doing absolutely nothing. He kept trying to push for the weekly maintenance but why would we hire someone that already has proven to be incompetent. He didn't even have a proper water testing kit and wanted us to go to the pool store for a proper test. He is absolutely clueless and doesn't know what he's doing a complete joke. I wouldn't recommend him to my worst enemy. Hopefully this asshole chokes on the $150.

Have used them for the past 3 years for weekly service/maintenance, opening/closing, as well as…read moretile & paint work projects. We have had nothing but a positive experience, they are very friendly and reliable and always upfront with any issues and potential costs involved. Highly recommend Regal Pools & Spas!

These guys have done a great job for us and more than that, they've been super responsive when we…read moreneeded a quick cleaning for a party or whatever. Omar is a good communicator and I'll use these guys for all pool maintenance.

Unprofessional and Unaccountable- A Frustrating Experience…read moreI'm sharing this to help others make an informed decision before hiring Epic Escapes in Saint Charles. They originally built the pool at the home I purchased and also handled the pool closing for the previous owner. Unfortunately, when I had the pool opened by another company this spring, it was discovered that the spa had not been properly winterized-the spa wasn't plugged-which led to a cracked valve and expensive repairs. I contacted Epic Escapes to ask if they stood behind their work, but they denied responsibility and never returned my calls. Hoping for a resolution, I went to their office and spoke with Donna. I calmly explained the situation and even offered to cover the cost of parts if they would help fix the issue. Donna said she would speak with the owner and get back to me, but I never heard from them again. It's incredibly frustrating to deal with a company that built the pool and closed it, yet refuses to take any accountability or even return a phone call. If they had simply provided a reasonable solution, they could have gained a loyal, long-term customer. Instead, I was left with a poor impression and a very negative experience. I would not recommend Epic Escapes based on the way this was handled.

From the owner: At Epic Escapes, we distinguish ourselves as a premier swimming pool and hardscape installer…read morethrough our commitment to customization, quality craftsmanship, innovative technologies, exceptional customer experience, and creative design solutions. We prioritize tailoring outdoor spaces to our clients' preferences and needs, offering a high degree of customization in our designs to ensure each project is unique and reflective of the client's vision. We place great emphasis on quality craftsmanship, utilizing premium materials and meticulous attention to detail to deliver installations that are built to last. Incorporating cutting-edge technologies and techniques, such as automated systems and energy-efficient solutions, sets us apart in the industry, providing our clients with advanced features and enhanced functionality. Moreover, we believe in delivering an exceptional customer experience, offering personalized service, clear communication, and prompt resolution of any concerns throughout the design and construction process. With a focus on creativity and innovation, we pride ourselves on delivering imaginative design solutions that maximize the potential of outdoor spaces, incorporating elements like water features, fire pits, and custom landscaping to create stunning and functional environments. Through these key attributes, we are dedicated to providing exceptional service and transformative outdoor living spaces for our clients.

I let a different company open my pool this year because they were doing some concrete work on my…read morecoping. The guy who opened it showed me the spa wasn't holding water and accused Lotus of not winterizing the pool properly which set in motion costly events like pressure testing the spa. When the spa pipes checked out, lotus sent out two pro's Robert and Aldo. Aldo identified right away that the actuator for the intake was forced by hand during the opening and was slightly open thus draining the spa back into the pool. Robert took the time to show me what caused the problem and what simple of a fix it was. I will now only trust lotus and their team to open and close my pool. Thanks guys!

Fantastic professional pool cleaning service members. Justin…read morewas very responsive with scheduling. Sauel & Robert (peanut) did a fantastic job. Very knowledgeable-Price is well worth the services provided when winterizing our pool. Definitely recommend Lotus Pools

Gordon is extremely responsive, fairly priced, professional, and goes above and beyond for his…read morecustomers. Highly recommend him to service your pool!

From the owner: Pool openings, Pool closings, Weekly service and maintenance, Leak location & repair, Custom winter…read moresafety covers, Pump repair & installation, heater repair & installation, Filter repair & installation, Vinyl liner installation.

I hope this review saves someone their deposit money. I should have seen the red flags from the…read morebeginning. The first red flag was I had to continue to follow up on the initial appointment for the estimate. I had to reach out after there were 2 no-shows. Once Nick was finally able to keep the appointment. We had agreed on the service that was required and agreed on the price. He was quickly eager to book my appointment and needed a deposit to hold my appointment. I sent my 200.00 depoit via Zelle. (He uses zelle because you are not able to contest the fraud.) Red FLAG #2 The Zell account is not his. It belongs to his partner. RED FLAG #3. His words, "CASH IS KING." I completely understand the springtime appointments do fill up quickly. After getting my invoice, we agreed the opening date would be Sunday, May 18th. Red Flag #4 Well, the time of the appointment went by, and Nick never reached out saying he wasn't able to attend. I had a follow-up asking if he was still going to do repairs today. I asked when we could expect the reschedule. He stated the 25th. Once again zero communication. If you are running a business as a business owner, you have one job. Communicate with your clients. I requested a refund, and I was told this wasn't possible. I wish I had read the google and yelp reviews before having Pool Duck out and give him my money. I have reported this business to the Better Business Bureau, Zelle, my financial institution, and the required government agencies to flag this business as fraud. I hope this saves someone from this scammer who is quick to take your money and no show.

Paid a deposit. Received the date to have pool liner replaced. Guy shows up and tries to upsell a…read moreliner for $3300 that I found for $700 on EBAY. Date of service passes. We contact Nick and are practically reprimanded for reaching out to find out about the date. Guy cries about the weather and proceeds to set up two more days that he absolutely no shows. Contact him to say look you're obviously not coming and we'd like our deposit back. They say ok and proceed to block me from Venmo after saying we'd get the money in seven days. Guy is awful at running a business. Wish I could give zero stars.