This is specifically for the framing services. I want to be transparent that it seemed like a lot…read moreof miscommunication and not necessarily anyone's fault, but a lot of issues could've been resolved with more communication. For Xmas I wanted to get my partner's board certificate professionally framed. Previously we had it in a cheap diploma frame that the glass unfortunately broke, so I wanted to go big! My first impression of the framing department was wonderful. A seemingly very helpful woman took my order. I was very honest that I'd never done this before, which I would hope implied that she would find the best route to go for my order. (employee was SO nice, again, miscommunications all around) For $181 I would surely hope to get a whole new layout, mat included. I have never done this before so I trult didn't understand what I was paying for. I wish employee had explained better. Unfortunately after the two week turnaround I was wildly disappointed. Backing was lumpy, the tassels were haphazardly arranged with a missing piece front and centered(missing piece was our fault, but I was hoping they would have turned the tassel so it wasn't visible), the sash I included had pins visible, and most disappointing thing was that they kept the original mat which was scuffed and ripped in several places. It wasn't ever vocalized that the price didn't include a new mat, nor did anyone catch this and call me to recommend a new one for a better look. I would've sincerely appreciate a phone call and a recommendation, even if it cost more. The surprise and two week wait later was really disappointing. Even if it was explicit in price I had said Ive never done this before. You'd just really think that if I was willing to spend the money that I would want it to look very nice and new :( When I brought it back, employees were again- very nice. But I had to pay an extra $20? 30? To get a new mat. The original had a smaller one within the large so if I wanted it to look like that I had to pay double for two mats. ($60!) I was really shocked to be told I had to pay for a mat after the original miscommunication but maybe it was really my fault. Idk. Just very disappointed about it. The second one is MUCH better. Worth over $200 and the headache? Ehhhh. This was a 4 week process and over $200 later. Would not recommend Michael's framing to anyone to be really honest. I learned! Employee customer service was 8/10. Information could've been a lot better.

Appreciate the opportunity for curbside pickup, esp with a large chain's infrastructure to easily…read moreorder what you need online. Same day delivery runs $10. The problem here: this location is often understaffed, so as to have unnecessarily long waits for both in-store checkout and curbside. Still, they have Balloon Time tanks for that last minute "oh sh*t!" moment when you realize you didn't fill your daughter's mylar puppy balloons, and it's the only thing that could destroy her quaranbirthday party. So I went, paid and bounced. Bonus: this location is also a UPS Access Point for pre-labeled drop offs that won't fit in a drop box. One of only two in the area!

This is the best quilt shop that I've visited. Nice assortment of quilting fabrics, everything you…read moreneed for quilting, machine embroidery, patterns, books, and advice galore. They also have a nice assortment of wool for rug braiding, rug braiding and rug hooking supplies. They also offer quilting, project specific classes, and sit and sew classes. I've taken a few project classes and the instructors are very patient and helpful. The students were super nice and friendly too. The regular students brought baked goods, and it was a pleasant afternoon of learning, eating, and laughs. I've purchases two sewing machines from this shop, one for home and one to take on vacations. They have the best selection and support. Visit, you won't be disappointed.

Nice shop, there were many beautiful, quality fabrics. She also had quite a few books and patterns…read more I'll go back and check it out again.

Great place. Friendly people working there and able to take the time to give good advice to a…read morebeginner. They have a great selection of glass too.

Knowledgeable and professional Answers questions and provides guidance. Great selection…read more.. glass, tools, grinders. Will be back.

I had ordered yarn that had to be ordered online only. The website was bot honoring the special…read morecoupon that helped with the discount of shipping or a small % off the total. I sent 2 emails to the customer service regarding this. After 10 days I get a responding email that they can't help me cause my order was shipped 4 days prior. No effort what so ever!!!! Horrible! I am doing all my further shopping with michaels, hobby lobby or other stores. I wish I could post 0 stars!!

Check your receipt. The prices are always wrong. The cashiers are bored so they are worse than a…read morecar salesman. Products aren't always available.... this store is a mess.

we recently (12/1) hired glitter and gore for my daughters birthday party and the staff was…read moreincredible made the kids feel welcomed and excited for face painting. 10 outta 10 recommend!!!

Glitter and Gore are the best around! HIGHLY recommend! Communication and work are 5 stars across…read morethe board! Will be using again!