I like the facilities. The staff is knowledgeable. It's a little Pricey but they have a nice thing going. Try the multiple visit package and save a little too. read more

As a first-time handgun shooter I signed up for 1:1 instruction. I was very pleased with the lesson and my instructor's expertise. Clean facility. Knowledgeable, safety-focused staff. Countless handguns and many long guns available to try (before you buy) on the range. Can't wait to do it again! read more

The place is clean, comfortable and employees are friendly. Lots of parking space. AC always on, great for beginners and also perfect spot for long rifles. I highly recommend. read more

So I'm not particularly a big fan of guns, but my husband has wanted to go to the range for a while so I took him with a Groupon. The staff was really nice, informative, and willing to answer every dumb question I had. The Groupon doesn't include the cost of ammo so I was worried that it would be super expensive, but the entire experience only cost an additional $26. We will definitely be back. We felt safe. It was a diverse staff and crowd, and in a good location as well. read more

My dad came down to the area to visit, and while my wife and mom went shopping we decided to check out the "grand opening" of The Range at Lake Norman. Now I've been to shooting ranges before, and they have been rather lame. They were all outdoors where everyone had to shoot and check targets together, you had the sun baking down and blinding you and there were a bunch of crazy old guys shooting off huge guns just to feel cool. Needless to say I had some pre-conceived opinions of how I was going to enjoy my time at The Range, but luckily this place blows any range I've been to away. It's an indoor, air conditioned range where everyone has their own little lane with barriers on both sides. Since it's indoors and the targets are automated (think of the targets you see in cop movies and shows) you go at your own pace and don't have to worry about keeping time with everyone else. One of the most important things to note about The Range is the staff. They were not only friendly but super helpful, and this is extremely important for anyone who is not familiar with handling firearms or with how a range works. My dad and I are both well-versed in firearm protocols, but since it was our first time there we were still made to watch the mandatory safety video. Anyone who doesn't feel comfortable after that is encouraged to speak with the staff for more in-depth rules. Also, if you just happened to go out and purchase a new gun and have no idea how it works, they are more than happy to walk you through it. Safety is the most important factor of firearms, and the staff is completely dedicated to making sure everyone stays safe by being easily approachable. Also, The Range is very diverse in terms of who goes there. Rather than being full of a bunch of old guys there were groups of young guys, couples, families (I was surprised to see young girls handling firearms) and solo people all present and accounted for. Maybe it's a Southern thing, but you would NEVER find families (or even women) at a firing range up in New York. I think it's great, and I'm eager to come back and start introducing my wife to shooting. This is something I would never do at a range in New York, but I think she will feel very comfortable if we came here to do some shooting. Now let's get on to the pricing. To rent one lane for the entire day is $17, or for $25 a day two people can share one lane. If you don't happen to have a firearm handy or want to try out a new model before buying it, you can rent them right at the counter. My father and I rented a handgun and it was only $8, which isn't bad at all. Now here's where things get pricey. If you don't have your own targets and ammo, they do sell it there, but it is marked up quite a bit. We spent $11 for the same box of ammo we could have picked up for under $5 in the store. So if you're there for awhile and blowing through several boxes of ammo it can add up quickly. Same goes for the targets...they have a large variety of them but they cost more than they would in the store. All in all, my dad and I spent a little over $70 to share a lane with one gun, two boxes of ammo and a pack of targets. On the plus side, they will supply eye protectors and ear muffs at no additional charge. The Range at Lake Norman is a great place to do some target practice, whether you're a pro shooter or have no idea what the muzzle of a gun is. If you are the latter the staff are eager to help guide you through this new experience in the hopes of not only making you a safe firearms user, but also to get you hooked on this fun sport/hobby. The biggest thing keeping me from giving the place five stars is the price...if you don't have your own gun, ammo or targets the cost can rise up pretty quickly, especially if you're having a great time and blow through ammo faster than you realize. I'll definitely be coming back here, and next time my wife will be in tow. read more

I have been here a couple of times in the past and never had a great experience. I would say mostly 2-3 stars. The staff has never been friendly and it seemed like a chore for them to take my money and get me in to a lane. The gentleman that ran the safety briefing and showed me to my lane was helpful, he gets 4 stars. The building is pretty new, and they are proud of that, and they should be. But it doesn't excuse the better than thou attitude. Check on their pricing before you go, they may have increased their prices. I recently saw a online Group coupon they had posted and the retail value is $234.50 for a day shooting. $234.50 to shoot there!!!! I cannot afford that just to shoot for 1-2 hours. That is crazy. With their retail prices that steep, I am forced to find other places to shoot. I may even meet a friendly face. read more

I came in with my husband because he ordered a Groupon. Although the deal had expired, i called ahead and asked if it could still be redeemed, seeing as though I was pregnant at the time he purchased the deal and failed to look at the expiration date. The manager had no issue with honoring the deal in spite of. I'll start by saying that I was NOT looking forward to coming here. AT ALL, because I am no fan of guns, whatsoever. But because my husband owns and gun and would like for me to have one for safety, it's imperative that I learn to use it and become comfortable. Upon entering, I scaled my anxiety at about a 7/10. We were greeted by the staff and asked to sign waivers. We watched a safety video and picked out our guns and target. The staff was super patient with this being my first time and encouraged me to start out with a glock 9mm. Walking into the firing area, my anxiety was at about an 8.5/10 but I tried to work through it. But bayyyby, when I heard that first gun go off in the lane beside me, I felt my knees go weak and I was about to pass out!! I took a moment to gather myself and make sure i hadn't peed myself (lol!) and became more comfortable by the end of the experience. My husband intended to use his personal gun, but just his luck, the flipping key broke off in the lock of his carrier. Fortunately, a staff member was able to get it out when we finished up and mentioned that it's something that happens to people fairly often. Before leaving, I was able to talk to the gentleman in the next lane over and he was a professional, mentioning that he had been shooting since he was 5yo and it's like a community at that range where they host events frequently and offered tips on how i could feel more comfortable with firing a gun. We also spoke with an employee at the sales counter and he was extremely informative. He encouraged us to come back and mentioned ladies night that is weekly and would be a great fit for me. We will absolutely be returning in the near future and i would recommend this range! I can't compare it to any other ranges in the area, but I know that I felt WAY more comfortable when we were leaving than I did going in, mostly because of the friendly, patient, and well-educated staff!! read more

The range is squeaky clean and new. The employees wear uniforms and have an air of professionalism. That is about where the pros end and the cons begin. On this visit, the owners were present. I cannot think of another word besides snobbish. As a first time customer inquiring about an upcoming event, they were both over the top arrogant with a bizarre defensiveness in their tone of voice. One even said her son considered joining the event but is so far beyond it he decided against participating. What is that supposed to insinuate? My husband and I compete in many shooting events of all different calibers and varieties. We would never go so far as to assume ourselves beyond any event. i just wonder if they remember they are hosting the event at their location. Anyhow, if you have a vested interest in an event it might be wise to promote the event and drop the ego. The range has very specific rules about ammo. Fine. Their re-manufactured ammo (which cannot be shot through their rentals by the way) is required for the event. So then sell it to me. We belong to a private club on the other side of town and want to try out your required ammo before shooting the event. Why selling it to me posed a problem, I don't know. But hassling me about it is not the solution. It is also not the way to get me to return for future purchases. The attitude towards those who choose to reload their own is palpable too but I guess misplaced shame is the game used to make customers buy the inhouse reloads. C'est la vie... Overall, the veneer does not hold up to the bourgeois attitude and poor customer service approach. It is one of the places where if you are not immediately recognized, the owners and the employees are likely to treat you like some illiterate vagabond off the street. They assume not only the ignorance of their clientele but also their own superiority. I prefer to make purchases from people willing to look me in the eye...not look at me down their noses. I guess we will stick to the private clubs filled with people who have a bit more perspective and a lot less attitude. As an FYI, since we have already paid for entrance into the event, we have to go back. If my opinion changes (not likely), I will update the review. read more

Meh. Very nice facility. Staff knowledgable though not overly friendly. They will answer a question if asked. Just not very proactive. Left some firearms for repair, cleaning and test shooting. Didn't hear anything for a couple of weeks so I called and they hadn't been touched. Finally went to pick them up and no repairs were done. Will go elsewhere next time. read more

VERY helpful staff. Groupon made it very affordable. We had a tremendous time. Even for novice!!

Took the Parent & Teen Introduction to Pistol class. I was very impressed with the facilities. It is well maintained and organized. Classroom is large, comfortable and well equipped. Range is state-of-the-art. Our instructor, Randy, was excellent both in the classroom and on the range. He made the kids feel very comfortable and at ease on the range. We will definitely be back for classes and range time. read more

Arrogant,ignorant staff. Ridiculously inflated prices for range time and ammo. Narrow lanes, narrow shelves for your guns and magazines. They think they are doing you a favor by letting you shoot there. Typical Lake Norman snobbery. What more do you need to know. Lots of other shooting options now. read more

I have served in the USMC for twenty years. And have trained with numerous firearms on countless ranges. Having retired from the military and settling in Cornelius, NC, I wanted to keep up my shooting skills by practicing at a local range. After visiting The Range at Lake Norman (TRALN) numerous times over a six month period, I have no desire to go back. There are several reasons that I based my opinion on. 1. Safety. Safety training consists of a five minute video. Period. They have ONLY one Range Safety Officer on-duty at a time (for 15 shooting lanes), and sometimes the RSO spends their time chatting to friends and customers. I have been swept more times by newbies at TRALN, than I have been by the enemy in combat. I felt like I needed body armor to shoot there. The problem is exponentially worst whenever TRALN has a GroupOn offer. 2. Price. It's expensive to shoot there. TRALN charges by the hour, when most other ranges charge by the day. 3. Ammunition restrictions. TRALN does not allow reloads, personal or factory, with the exception of sub-standard Atlanta Arms reloads that they happen to sell. They also do not allow bagged or canned ammo. Their pistol range is limited to only total metal jacket (TMJ) ammo. Rental of a firearm requires you to purchase name brand ammo from them. You can't buy Atlanta Arms reloads for their rentals. According to TRALN, Atlanta Arms reloads are good enough for your firearms, but not theirs. 4. Guns and gear. TRALN has an excessive amount of firearm inventory for the space they have. So much so, in the display cases, they have to stand the pistols up on end, side by side, to where the customer can't tell what they are looking at and have to ask for assistance to see anything. And there is an unusual fascination with Kimber firearms by management. Optics choices are scarce and most of it, is on the low end of cheap. A prominent brand is NCSTAR. Really? For some strange reason, management thought it was a good idea to sell gun-related jewelry. Whiskey Tango Foxtrot? And as expected, everything is expensive and overpriced. BTW, Do not bother asking for them to special order a firearm, because they'll take your order and it will never ever come in. 5. Gunsmithing. It's non-existent, unless you simply need a screw turned or a firearm cleaned. 6. Knowledge. TRALN employees are hired "off the street", with limited or no firearm knowledge. And the phrase, "If you can't dazzle them with brilliance, baffle them with bullshit.", seems to be the company's mission statement. 7. Facilities. The partitions between shooting lanes are too small, you will be pelted by spent brass from the shooter to your left. And all shooting lanes are limited to 25 yards. The building is nice and generally clean. TRALN needs to be proactive with it's maintenance, which seems to be an afterthought. Shooting lane(s) have been unavailable to use, for days, due to broken target delivery equipment. The floor paint is peeling and worn. TRALN "success" is mostly due to limited competition and an ignorant clientele. As new shooting ranges open for business, I suspect TRALN will struggle to stay in business. read more

Very nice, clean range. I think the staff is friendly and not arrogant as some of the reviews state. The one con I have is the lane rental prices. It cost me over $30 this past Sunday to shoot my new pistol and I had my own eyes, ears, targets and ammo! read more

Just getting into the sport here in the last year and have been to this range a handful of times. Of all the ranges that I have been too in the area this is my favorite to shoot at. Close to my house, they enforce the rules but in a nice way. This is my go to range !! read more

So my first visit to this range was to transfer a firearm and while i waited for my other party to arrive i looked around to see if anything caught my eye when i see a glock that i have been eyeing for some time now. So I ask if i could check it out and when i looked at the price tag HOLY HELL 650 for a glock 19!!!! I asked the sales guy just joking around if he was serious in the price and he said yes thats barely over what we pay from glock for this firearm...........WTF. I know for a fact they don't pay anywhere close to that for a block 19. I than told the guy that they normally sell for 500 to 550 and i would give him 550 cash out the door for it and than says 600 is the best ill do which is still insane for a glock 19. THIS PLACE IS OVER PRICED THE STAFF IS SNOBBISH AND RUDE! I WILL NEVER RETURN! MORE EXPENSIVE THAN HYATTS AND THATS SAD! read more

We rented five firearms, and shot around 250 rounds total. The staff, Sam and Pete, were incredibly helpful and friendly. One of the firearms we rented had a failure to feed, but they got us a replacement right away. I would highly recommend this establishment to anyone who wants a safe and welcoming environment in which to practice their 2nd Amendment rights. read more

I have to whole-heartedly disagree with the comments both Tim C & Mike K. have posted. They have their reason and are entitled to their opinions, but nothing close to anything I have seen. Let's start with Mike K. The Groupon price of $234+, discounted to $29, is for an "all-day" pass. Their rates are $19 per hour and if you want to rent one, $8 per handgun. So the Groupon rate is for 11 hours lane rental, plus a handgun and a target and eye and ear protection for $29. Not a bad price if you want to be there from open to close. This is the same for all ranges that are on Groupon. If you own eyes, ears and a gun you will always do better than Groupon. Lesson here is to read and understand the entire Groupon description. As far as Tim C's comments, I have never seen rude or inattentive personnel at the range. In fact they have been overly eager to assist me with anything I have asked, including taking a look at my gun when I had a problem with it and without having purchased it there, and they did not charge me anything. I call that excellent customer service.. At busy times they can't spend as much time with me, but they have to be able to assist all customers, and as a customer I understand that. At those busy times I have seen as many as 6 people working in the front and at the range check-in desk. Still in and out very quick, no waiting in line to see someone. No I am not an employee of the Range @ LN. I just have had good customer service from them. read more

Unlike the Terminator and General MacArthur, I won't be back. Depending on which day you visit here, you might find helpful staff members or the know-it-all staff. Try it several times before you decide. Those that put in all those glowing comments must have only been here once, not many times like I have. Today was my last. I know their green policy but someone left the Kool-Aid out a little too long with some of the staff. Don't treat the customer like an idiot because he brings his own ammo without the box it came in. You might want to post on the website and on the premises that the BOX AMMO was sold in must be brought in for verification that it is safe for children and all living things. The gun nuts here (the ones packing) aren't salesmen or customer service inclined, whereas the staff who are the nicest probably aren't the gun experts. Keep the gun nuts away from the public and you might make more sales. I'd like to support these ladies and their business endeavor but many of their staff make it difficult. Nice facilities but the atmosphere is a little stiff. read more

I held a mommies night out here and the staff was very helpful and amazing! The facility is clean and very nice also! My hubby had a membership until the prices went up but a great place! read more

This place super. I loved the service and they kept it clean. The guns were well kept they had many options. Not sure on the price as I have heard of places that are cheaper but for me I would pay extra for this. I give it a 5/5 read more

I have been to numerous ranges over the past 20 years, and am a military veteran, and I probably will not go back to the Range at Lake Norman. Here are my reasons why: 1. The rifle/tactical/shotgun range prices are by the hour (its the exact same equipment as the non tactical/rifle/shotgun range) 2. Long guns are not allowed to use the dynamic functionality of the targeting system (long guns may only shoot at targets that are at 25 yards). This can be very time consuming while attempting to battlesight zero a weapon, maybe a ploy since the range is rented by the hour (25.00/hr compared to 17.00 day for the non tactical range). 3. They do not use cardboard silhouettes to fix your target to. They have these plastic hangars that require a $6.00 deposit which is not returned if there is a bullet hole in it (something that cant be controlled while others are using the range). 4. The ammunition is expensive. 5. No rapid fire drills, only double tap. My overall experience at The Range at Lake Norman was that the employees think all non employees dont know how to handle firearms. Also, the flexibility that was granted wasnt flexible for the tactical range (25 yards, thats it). Unfortunately there arent many options for shooting ranges around Charlotte. I live in Mooresville, NC, and am lucky that we have a range more local. Only reason I went to The Range at Lake Norman, was because my local range was closed on Mondays. That being said, my trip to TRaLN will be my last. read more

I got a new revolver for my birthday and went to this range (first time) to shoot it for the first time with my hubby and son soon after I opened it. The staff was very rude to us while we signed in, which took forever with pages of waivers, them entering our data into the computer, watching a 10 minute video and then having our guns inspected before we could shoot. Their website says they take the last shooter at 8 and are open until 9. We arrived at 7:00 and ware curtly told they closed at 8 but we could shoot for a few minutes. They really took the fun out of shooting my new gun. The facility looks clean and nice, but the staff leave a lot to be desired. Would not go back the next time we are in town. read more

Thought I had found a good range to purchase and shoot. I bought a pistol here and got a free month of shooting. Sweet, I'll take the wife. Actually no, it costs an additional $19 dollars for us to bring my own guns and ammo to shoot in the same lane. What would the point of a $50/mo membership actually be if I would have to pay another 20 bucks each time I take her? I was under the impression that sharing a lane with a member was included, but some dude at cash out told me otherwise. Read the fine print on the website. Annual membership: no lane charges! Well, I shouldn't have paid anything. Will not be renewing my membership, I'll take my business elsewhere. read more

They've deleted two previous negative comments by me. Do not shoot here, most of the people are arrogant and condescending

Groupon Deal is a farce. "All day" lane rental reduced to 30 minutes with only one box of ammo-false advertising! Won't be back!

Place is nice to look at, but wouldn't really want to stick around. Extremely pricey...even their groupon is a ripoff. $234 value? Get a free rental, but have to buy their ammo at their prices. Please... I can see being pricey if you're treated well, but they take your money and act like they are doing you a favor. No real consideration for the customer. Even though we were one of only two lanes being use, they made us shoot in the lane adjacent to the other shooters. There were 5 or 6 lanes, but they forced us to make the other shooters move their stuff so we could all shoot right beside each other. The other guys had to move their stuff because there are no gear tables in the rooms. Apparently, once you are there, you can just lay weapons, ammo, etc on the floor...that's safe. Pretty pathetic for the prices they charge. Save your money and shoot somewhere else where they make you feel like they are glad you're there. read more

The range itself is nice, the staff couldn't be anymore unhelpful...especially at the front desk. Feels like the people in the store (in a customer service role) hate customer service or feel bothered that you are there. I've been there ten times or so same thing every time. I will say the guy that works inside the range is really nice and helpful. read more

this place is fun and awesome! We go here usually on the weekends and the service is very nice and helpful, informative as well.

I have been to 1 other range here in NC and this was my first time shooting. The environment was clean, professional and well organized (no hanging dear heads which is a plus for me---I hate that crap) From the moment I walked in, the staff was friendly and willing to assist. They definitely quieted my nervous energy. Everyone was knowledgeable but not condescending. I have heard their prices are more expensive but I think the piece of mind is worth it. Will definitely be back! read more

The people at the front are awesome. Brian and Vinny are hysterical and really friendly. I had a great time dealing with them and just bought my Smith and Wesson M and P Shield there today. I can't say enough good things about my purchase experience there. read more

I love walking in the door at the range. As soon as my husband and I walk in we are greeted by name. They are always helpful when we have questions on different products. Being new to the area and coming from a small town going into a place where they recognize you and have know you by name service is a big deal. I like the strong presents of female employees. As a female shooter it is nice to be able to talk to other females and get their advice on everything. read more

I'm fairly new to shooting, and everyone at The Range was so nice, and helpful. I'm in the process of buying a conceal carry firearm, and loved that there are women in there to help me with my selection. The business is owned and operated by women, and the women that work there seem knowledgeable, and taught me about their ammo policy, which is total metal jacket. I didn't realize the difference between full metal jacket and total metal jacket, and can appreciate they want to keep the range lead free. The cost of ammo seemed in line to what other ranges charge and what you can find at Gander Mountain. I will tell family, friends, and co workers to try this facility. read more

Outstanding staff and knowledgable. For women it is an excellent environment to learn to shoot or to advance your shooting skills.

I would have given this place a 4 or 5 star rating until I had my first bad experience. Ive been coming to this range since it's been open. Never once had any issues until a few weeks ago when I wanted to purchase some ammo for the range. I was limited to only one box, when I asked why the woman at the counter said they only had 10 boxes left. I replied that I'm a paying customer and wish to purchase an additional box to use at the range, I purchased ammo 3 days ago with no issues as well. I was denied again with attitude. When I spoke to Vincent his explanation was they received a shortage of ammo and don't have enough. Even if that's the case, that's not my problem if the range was shorted out on boxes of ammo. As a paying/frequent customer, I should be able to purchase whatever inventory of ammo that is available especially for a gun purchased at that establishment. On top of that I was 1 of 2 customers at the time, it's not like the ammo was in high demand or anything. If you go into any retail store they will not decline your business for wanting to purchase more than 1 of anything. I still go to this range only because it's close by otherwise I would have taken my business elsewhere. read more

Being new to Huntersville and NC, I have been visiting gun shops and ranges in the area. After some less-than-satisfying visits to other shops and ranges, I am pleased to report my complete satisfaction with The Range at Lake Norman. The range is clean and new and I have been treated with respect by the staff. More specifically, store employee Nick was most professional and interested to win my business. This included emails to keep me informed of the status of an order I placed with him!. Further, Adam the store manager is courteous, helpful, and engaged. I find the facility professional, safe, and fun. I expect that this is now my new 'home range'. Thank you for reading. read more

Nice facility. I am a relative newbie to range shooting. I am a Veteran so shooting is not new though. I shot there several times, no real issues, but also was a solitude experience as the staff keeps to themselves there. I would shoot on Thursday as it is Military appreciation night, discount on range fees. After shooting several weeks, I was questioned when checking in to see if I was buying their range ammo. When I said no, I was asked to show them all of my ammo, mind you this had never happened to me prior to this day. I showed them the boxes, they opened them and look at several sample bullets from each box. I then got chastised for having loaded clips, even though they were not in the gun. Understand this is a not an acceptable practice there, get that. Was never called out for this before. The man then went about unloading my clips so he could inspect every bullet. He then allowed me to reload them. I then went to the next counter to get lane assignment. That person had watched this whole exchange. He then asked me to show him my ammo, went through this again a second time, again getting chastised. This was a little demoralizing and frustrating. I was there over 20 minutes before I got to shoot. I felt that this was my punishment for not buying their overpriced range ammo. When I checked out I asked for my Vet discount, it then became a bit of a debate over what the discount should be. So much for APPRECIATION. The same rude person who checked me in stated it was 10%, I stated I thought it was $10 off, the second rude person came forward and corrected me in a condescending voice and stated not $10 off, only $9, sorry. I now shoot at Eagle in Concord, my friend that I bring with me, also a Vet and I have purchased 5 guns combined from Eagle. Shoot there every week. Not as fancy of a facility but the people who work there sure do make you feel more welcomed. I actually got thanked there for my service. This place would be better served if they had a staff that understood a little more than guns and maybe had some customer service skills as well. read more

I've been to this range a few times since it opened. I've never felt comfortable there. The people are unfriendly. I'm a former Army infantry captain and certified NRA and Glock instructor. If the owners and staff make me uncomfortable, I wonder how their target demographic of new shooters feels? read more

Somewhat burdensome check-in process. Staff attitudes range from civil to arrogant. I purchased a one year membership but after the first month have no intention to ever going back. This in spite of the location being super convenient. I now drive about 30 minutes to a different range just so the experience will be pleasant. read more

if i could grade lower i would. everytime we go there they make us pay for something extra. rude staff and way over priced. i'll drive extra miles to go somewhere else. we go with co workers often but after the last 2 times our group will go else where read more