I called my insurance about my iPad cracked glass I had and although I could've gone to Apple and have it fixed there like I always do they required me to send it to their contracted repair shop. Well after doing so they took three weeks to replace the glass because they said that it was attached to the logic board and needed to be ordered. I already knew that it was attached to the glass on an iPad regardless what the insurance said and that is why Apple is your best bet. Anyway, after three weeks of waiting and got my iPad back I noticed that my data plan wasn't working because it was asking to add a line which I already have. After going into the setting about I also noticed that there was no SIM card in the slot by looking. The repair depot threw my SIM card out with the logic board and failed to check inside the slot. Never again will I use them. Took too long to fix and they didn't even pay attention to little things. Not happy with the service read more