About a year ago, we needed to place my mother in a home that would understand and address her…read moresignificant needs, both physical and dementia-related. It's a difficult decision for any family, because this is a stage of life when our loved ones are more vulnerable than we've ever known them to be, and yet at such a moment, we have to trust them with strangers to get them the level of professional care they need. I couldn't have been happier with the care at Arden Courts. From the activities, to the food, to the full time nurse on staff, to the overall love and affection she received, Arden Courts was exactly what we hoped it would be. At one point I said to one of my brothers after observing a particularly poignant moment of their work, "The staff here are like saints." He reminded me of this when I told him I was going to write a review. Mom just passed away a few days after Christmas, and in her honor, I wanted to let potential future resident families know what a great experience we had with Arden Courts.

Do not come here! The executive director is childish and rude. The facility is dirty and smells…read more In the short time we had our dad here, we often found him soaked in pee, saw staff throwing used wipes (if they remembered to use them), briefs, and chucks onto the floor, and found dried poop in his perineal hair. They are under-staffed and lack proper training for Memory Care. The only way to know these things is by putting a camera in your loved one's room.

I don't have to wait. Or say much and attendant can call. If need to know exists. No drama…read more Americans. We are

My mom got help pretty immediately and that was good. But the caregivers were absolutely awful. I…read morehave a ring camera so I could see what was going on. My mom was struggling physically/mentally and would just moan. One caregiver told her to be quiet multiple times. Another one refused to help because she had asked for too much help. One was busy on her phone and didn't bother to put my mom to bed so my mom fell asleep on her recliner. I tried to talk to the person assigned to me for staffing and she didn't answer texts/calls. I cancelled with her because the people that they were sending were so bad, that it was better to have no one. I got no answer till after the weekend and I was told that I needed to give more notice. I explained that I tried to give notice, but that person wasn't answering their phone. They sent one last person out that they claimed was their best and no one had every complained. After that person got my mom to sleep, she turned tv to the station she wanted (in room next to my mom) and then started calling friends on the phone and talking loudly over the tv. Find your own caregivers. Staffing agencies send people that couldn't get jobs on their own.

This is a great place to consider for your parents or yourself if you are looking for a retirement…read moreand assisted living combination. My family did an extensive search in Central Austin, and even tried out the very large competitor that is in close vicinity for a few months - we are so glad we made the switch. Here are some of the reasons. -The staff is very friendly and quickly knew us all by name. They all care about the residents and family. -The executive director is very personable and approachable. -The facility is very nice and easy to get around, with a park near by and the shops at the Triangle. There are no "bad apartments" that I can see. -Contracts and policies are reasonable and senior friendly. Believe me, you should check this all carefully to avoid any nasty surprises. From past experience, what they tell you in sales is not necessarily to be believed. I am very glad we made the choice to move to these guys.

Moved my mother to independent living here 6 months ago from another facility in Austin. I have…read morebeen nothing but very pleased. The facility and apartment are lovely and well maintained. It is surrounded by a lovely pond, park, restaurants and shops In a very central and convenient area. The food is delicious. The staff is friendly, competent, and caring. The director is dedicated and responsive.

Serene Setting has given my father so much love and attention and we are so blessed to have found…read morethem for his care. They are attentive and gentle...observant and communicate well with our family. Thank you Serene Setting, we are thankful for you!

After comparing the rest, I brought my mother to the best! My mother is so relaxed and well taken…read morecare of here! The staff is amazing!!! They are extremely attentive, clean, and friendly! Ray and Colleen treat everyone like family! That is what it is here... a big family who can cook amazing food!!! I would highly recommend this facility to my family and friends or anyone who is in need of a great place for their aging parents.

Finding the right place for my mother as she faced the challenges of dementia was not easy. We…read morestarted with assisted living, then moved to memory care, but after ownership changes, the quality never felt the same. That's when I discovered Tran's Senior Oasis--and everything changed. From the moment we arrived, I knew TSO was different. Dr. Tran and her staff aren't just caregivers; they are family. They treat every resident with love, respect, and dignity. Many of the staff have been with TSO for over 10 years, which says everything about the culture of consistency and compassion. Dr. Tran is a very involved owner--she doesn't just manage from a distance, she knows every resident, every family, and is always attentive to their needs. That level of dedication gave me something priceless: peace of mind. As my mother's journey came to its final stages, the partnership with Altus Hospice made all the difference. Dr. Tran and the hospice team worked seamlessly together, surrounding my mother--and our entire family--with kindness, compassion, and comfort. They supported us through each step, ensuring my mother's last days were filled with dignity and peace. My mother spent her later years at TSO surrounded by kindness, stability, and genuine care. For any family searching for a place where their loved one will not only be cared for, but truly cherished, I cannot recommend Tran's Senior Oasis enough.

This is an amazing place . My family and I highly recommend it. The staff took great care of my mom…read morein her final days. Covid prevented us from even coming to visit her until the day she passed. The staff was with her till the end as they held her hand and read bible verses to her. The took great loving care of her during meals, baths, and at night. Place is very clean inside and the food was good. If their is availability, this is the only place I would recommend in our area.

Seeing some of these reviews make me wonder what facility they are talking about. Then I realized…read morethey are several years old and have nothing to do with today's Belmont. My husband and I came here over two years ago, and he passed away in March. I've chosen to stay here. We used every level of service as he deteriorated. My family and I believe he was as happy, loved, entertained and comforted more here than any other place we could have found. I have felt very protected since Covid 19 started with all protocols enforced. No place is perfect; not even at home. But I don't believe we could have found a place that met our needs better than The Belmont at West Lake Hills. If I did, I'd move.

I can't say enough wonderful things about Belmont. They took my dad in from another facility…read moreknowing the extent of care he was going to need with transfers and overall daily care. They entertained him all day, went along with his silly stories, and took such great care of him. My dad had Lewy body Dementia and was in the highest level of care they provided. He ultimately had a stroke last week and passed away. Thankfully, they let us be with him in his last few days and provided support and privacy and lots of comfort. So many of the caregivers, staff, and others who worked there stopped in, some with tears, and told us sweet memories and funny stories about our dad. We love this place and would recommend it to anyone. Also, dad loved their food and often got seconds. Thank you to everyone who cared for him.

They don't treat the patient how they deserve to be treated the workers are sloppy and are on their…read morephone the patient are t allowed to eat unless it's time for breakfast lunch and dinner they aren't allowed to have snacks or anything Maria who just retired cleans colostomy bags with diaper briefs and they don't clean anything properly. They don't clean the house. The community director is always outside on on her phone making out with men. while workers are trying to find her cause they were in training

We recently had to find a place for our dad after he was diagnosed with cancer. We had a great…read morevisit with Silver Leaf and chose them. We were there a lot. A lot of people in and out to visit and hospice was there almost every day. They were so welcoming and accommodating and kind with everyone. More important was the incredible care they gave our dad. They couldn't have treated him with more attention, love, and skilled care. They consistently reported back to us how things were going in detail and were in lock-step with hospice. We felt so relieved to have him in such a wonderful place. And, it is clean, has a large parking area... a very comforting and homey feel.

I highly recommend this company. They are honest, polite, compassionate and reliable. Every…read moreexperience I have had so far has been pleasant.

I have worked for Home Instead for 2 year's. You couldn't ask for a better employer. They truly…read morecare about their client's and their caregiver's. They try to match up the caregiver with the client including travel. You can call them anytime day or night if you have any questions. I could go on and on about the owner's and the office staff very family oriented honest and they get five star's from me.

My mom is a resident at Anointed Senior living and I have to say that I am nothing more than…read moreimpressed! The New owners and directors have down a phenomenal job of taking care of my mom and residents! Aneva, the Activities director keeps residents active and engaged throughout the day and Chef Ben serves up hot delicious meals from scratch daily. Care staff are also engaged with residents and demonstrate empathy and compassion! I highly recommend this community to anyone who is looking to place their loved one in a Memory Care Community!

This place is a nightmare. If you care about your loved one, do not put them here…read more Residents are neglected and sad. I placed an elderly relative in their care for 5 days. Checking on him after the 5th day, I discovered his bathroom filthy with a wet floor and dirty items all over the floor. I searched for someone to clean it, and after some effort found a person who cleaned his bathroom. The wet floor was a slipping hazard. As I was searching for a worker to help him, there was a woman in a wheelchair sitting with other residents in the main gathering room, sobbing uncontrollably. Although workers were standing around in the hall, not one of them moved to check on her or comfort her. This was in the early evening hours after management had departed the building. I noticed that my relative had not been bathed or groomed since his arrival. He had not been shaved. His closet was full of soiled, wet clothes. He told me that the ceiling light had been left on all night long every night. This indicates to me that no one had been helping him go to bed. He told me he was scared. I waited to see if a worker would come to help him get ready for bed and turn out his light. He still had his shoes on, was clothed, and had not brushed his teeth by 9PM. I waited from 6PM to 9PM and no one checked on him during that time or came to help him get ready for bed. I had been told someone was checking on him every hour - this was clearly a lie. Finally at 9PM I once again searched for and found a worker who came to his room. She helped him change clothes, but did not encourage him to use the restroom or brush his teeth. This worker had been on the job only 3 weeks, and was unsupervised in the evening because all management leaves the building by 5pm and the last leave by 7pm. My relative got in bed and the inexperienced worker left. Right after she left, he needed to use the restroom. I had to assist him in the bathroom. He was very tired and in a weak condition. If he had been left alone he might have fallen. I tucked him in again, turned off the light, and left him to sleep. There was no night light in the room, but I had brought a small lamp that I left on so the room was not total darkness. I came the next morning and removed him from this facility. The evening I was there, I kept asking who was in charge. I was told no one was, that the workers were in charge of themselves. I discovered that there is no supervisor on the property after 7PM at night. There is no one who is checking to see if the residents are being cared for during the evening and night hours or if the workers are doing their jobs. I can tell you - the residents are being neglected at night. I witnessed all the workers sitting around in the entry area, on their phones doing nothing when I left after 9PM. I could not in good conscience leave my relative at this facility. I removed him immediately, and requested my money back, but management refused to refund any money. Save yourself some heartache and expense, stay away from this place.

Liz and the entire team of Austin Home Transitions are wonderful! I've partnered with Liz many…read moretimes, and each time, she and her team shine! Their attention to detail and the compassion they show their clients is outstanding! If you are considering their services, please go with them. You will not be disappointed.

Liz and her team are great to work with. I first worked with Liz when I was case managing a client…read morewho needed to be moved immediately. It was around the holidays but they were still willing to help out. Liz and her team ensured everything went smoothly and coordinated all aspects of the move. Liz took the time to hear what my client and family wanted to keep and set up his new "home" better than it was before. Moving is always stressful and downsizing for seniors is especially hard. Liz made the transition easy for everyone involved. I highly recommend Liz and her team. She also goes out and does a free initial assessment so you know to expect.