I had a horrific experience here at the Prestige Salon in Poplar Bluff this afternoon. They receive…read morezero stars in my book. I would not recommend this place to anyone in the area! I didn't receive the color at all like the pictures I brought in for the stylist. To top it off they overcharged me for additional solution needed! You'll understand how ridiculous that is when you see the length of my hair. This place was not only unprofessional and overpriced but it also came with extra facetious behaviors from the stylists. The owner of the salon was rude, unethical, and I wouldn't recommend this salon at all. If you are reading about this one, I'd give it a pass and go somewhere else. This place is a vibrant dud! What I walked out with versus what I asked for below for you to see as well. Such a heartbreaking experience I had today.

What a wonderful surprise I found in Poplar Bluff. I'm just here for 6 weeks and really needed some…read morehighlights and a cut. Kayla Redwine got me in within a week. She was pleasant and professional and does awesome work. The mood of the salon was so fun as well. The stylists and clients all interacted together the whole time I was there. I would definitely recommend.

I walked out today. I chose this place because they had good reviews and I just wanted something…read moredifferent. I got there 20 minutes early and they said she couldn't see me until my appointment time. She wasn't there yet. I said "No problem at all" I walked out to van to get a drink and walk back in about 5 minutes until my appointment. Nobody says anything. I waited until 15 minutes after appointment and I asked "Is the lady here yet?" They respond "yeah she is in the back you will just have to wait a bit." Nope sorry she was back there eating I think. If a cut went over the time and she was busy working then sure but nah I left and went to Jcpenny and they did an amazing job. I spent $46 and love it. Guess Innovations didn't want my business.

My hair cut was fine, I actually really liked it, but the staff needs to work on their people…read moreskills. When I called I felt like I was just a big inconvenience to them. I've always had an appointment before I went and every time they are rude and make me feel like I'm an idiot. It's not ALL of the staff, but most of them. They are rude and condescending and act like you are stupid for bothering them. They are really unwelcoming when you come in to try to buy makeup too. They have an attitude and act like they are better than you are. I honestly have to mentally prepare myself to go in there, but they are the only place in town that has bare minerals so I force myself to go in.

I loved my massage. So mush better than the previous place I went. The ambiance was great…read more Tabitha made me feel very comfortable. She asked a lot of questions so the massage would be the most enjoyable and beneficial for me. I wish it had gone on for another hour. I felt so much better after leaving. I can't wait to go back. If you are looking for a massage therapist in Southeast Missouri, you have found one in Tabitha. The rest of her staff are also very friendly and professional. They offer a wide variety of services.

From the owner: Set an appt to pamper yourself with amazing services from an amazing staff. The Ivy House Beauty…read moreBar is your one stop for all your beauty salon and spa needs!

Called in to schedule a hair appointment for my partner and receptionist was immediately snappy…read more Rushed me to choose a time while I was confirming availabilities with my partner by saying "are we going to book this or not?" and hung up on me when I tried to answer her questions. Our last experience was great, but we will definitely not be going back after this. I just don't understand why there was a need for such impatience and rudeness...

The only place I go. The girls there r the best. They r always friendly and there prices r…read morereasonable. There shop is very clean and well organized.

we tried 3 different days to get a hair cut. Checked in Wed and had a wait time of 45 min so…read morekilled some time and arrived with a wait time of 15 min 30 minutes later still showed a wait time of 26 minutes! they apologized and said their computer needed reset Tried again Friday evening. checked in with wait time of 60 minutes. we ate then went to salon. waited 25 minutes passed my assigned time and was still showing another 39 min wait! I guess computer still not working checked in today. showed 26 min wait. I arrived showing 10 min wait to be up at 5:19. I waited till 5:40. still not served. so I left. never again!

Worst haircut I've ever had. It was a hack job. If I could do it over I would pay to not let them…read moretouch my hair. Won't be going back.

I always have the best experience at this Ulta location…read more Chelsea, Taylor and Haley did my wedding hair and makeup, along with 3 bridesmaids and managed to get all of us ready before the original estimated time booked. It was stress free and everyone looked stunning. I had booked the bridal hair and makeup appointment far in advance that they were able to make special accommodations for us. I was so happy with my look. I can't thank everyone enough for being part of my special day. Even before and after the wedding, I've had many salon services done here, from hair treatments, make up applications and eyebrow wax/threading. Each time, I've always been very pleasured with the results and enjoy talking with everyone here. Everyone is very nice and knowledgeable about the products they carry. They do get busy frequently but that's to be expected at any retail location. You just have to make sure you have an appointment or not be in a rush if you don't. I highly recommend Chelsea, Taylor and Haley as their skills are perfection.

I have left an urgent message at the corporate office, went into the store on Monday, and used the…read moretext line to submit a case. Unfortunately all of these requests have received no response and it's been a week. I recently had a salon appointment at the Ulta in Poplar Bluff, MO. I have attached photos for reference. Unfortunately my hair was damaged and the color request not followed. The stylist left the dye on much longer than she should have. The stylist left the dye on much longer than she should have. My front is now damaged and breakage. She also got dye on the back of my anthro shirt. This appointment was a touch up from my initial appointment with a different stylist at an Ulta salon out of Colorado.  I did attempt to settle the issue with the GM of the store. She agreed to refund me, however the expense to repair my hair should not be my responsibility. The stylist at this salon shared with me that she is has the most experience as there has been high turn over due to mismanagement. She also expressed she was off for 2 weeks due to "burn out" and now only works 1 day a week. She was overbooked and struggling to manage her work load.  When addressing the situation with the GM, no apology was given, no validation of my concern and was quite flippant about the scenario. I did follow up on Monday with the newly hired salon manager and she gave me the information of a local stylist that may be able to assist me. She did validate the issue with my hair however no offer to compensate or cover this was offered. I work as a DM and had a banquet to host on Tuesday. As you can imagine it is very important that I maintain a professional appearance. I am disappointed at the lack of follow-up from Ulta and would appreciate a response. I'm a good client and use your services often, but even if I were not as a human someone should.