I had a very disappointing experience. I spent several hours going through the bins and brought…read moreseveral records to the counter to ask for prices. I felt these prices were far above market value for used copies in the condition they were in. When I politely asked if there was any flexibility, I was told the employee had other work to do and eventually he refused to sell me anything. The store has an interesting inventory, but it's very disorganized, and unfortunately the customer service made the experience very unpleasant. I won't be returning.

Was in the area and had some free time. Googled record stores in the area and came across this…read moreplace about 20 minutes away. Let's go! Found the store without a problem but parking is ridiculous. Not the stores fault. Upon entering the store you have to be amazed at the sheer volume of merchandise. Stacks and stacks of dvds and records. One small area is semi organized otherwise good luck. Count Basie mixed in with NY Dolls with Stevie Wonder behind Roy Acuff. Good luck. Spent about an hour going through the rows and found a few albums that I don't have. Nice! Some albums were priced, most aren't. When I asked the owner he said just give them to me and I'll work up a price. Not the way I like buying a bunch of records but I gave him about 8 or 9 to see where they were in pricing. (The priced albums were about what you'd expect to see). He then prices them based off of eBays listings. Not even sold listings but what people are asking. Albums that should be in the 3-5.00 range 15. Others that should be in the 8-10.00 range 25. Nope. I asked for the stack back and started putting them back where I found them. He realizes what I'm doing and wants to play lets make a deal. Instead of 25 for that, how about 20? How about 18? Sorry. I don't mind spending money, but I don't play this kind of stupid game at a register. I left empty handed. Do not see myself going back.

Let me start by declaring Sound Exchange the best record shop I've been to on the East Coast. Last…read moreweek, I visited nine shops across NY, NJ, RI, CT, MA. Sound Exchange stood out like a beacon in a storm--a storm of mediocrity. And Sound Exchange isn't staffed by a bunch of vinyl snobs, hawking $50 copies of the latest Taylor Swift. They have vinyl, cassettes, and CDs galore. If I'm honest, they had more CDs than I've ever seen in a single shop. Every genre. And the prices were quite reasonable. And the staff...Anthony knows as much about music as anyone I've ever met. He was also the nicest guy. I can't wait to come back! BEST SHOP ON THE EAST COAST--EASILY!

great prices. great service. superb selection of the latest and a nice assortment of vintage…read morematerial, also. the owner bends over backwards to help with any request and is more than fair when purchasing some incoming items he might not especially need. I make it a point to go there every week and am never disappointed. JOHN L.

Each time I come here I learn something new. Thank goodness to their staff informing me and…read moreanswering my questions. They're terrific! I wasn't looking for anything specific but found and bought a vinyl very unique and endearing to me. I also found out their store hours: 12-7. I usually pass by at different times so I wasn't sure of their hours. I'm happy for this place. Keep going!!

Where to start? Was in the area with some time to kill and googled for record stores near me…read more Tunes popped up only 15 minutes away. Let's go! A huge selection very well laid out and alphabetized for the most part. Plenty of choices on new and used albums. Very decent pricing. Found a couple dozen to add to my collection which was great. I have to single out an employee named Dylan (hope I spelled it correctly). While I was shopping, a gentleman came in who was homeless and disoriented. Most store employees would have turned up their nose and immediately gotten this "vagrant " out of the store. Dylan handled this individual with the same respect and concern as he would have any celebrity. I was thoroughly impressed. The individual left with a smile and all of his dignity. Not something you see anymore. Dylan, your momma would be proud of you. As I was checking out, he noticed one of the albums I was buying (Hair) and engaged me in a good conversation about the original playwright who happened to be local to the area. Thoroughly enjoyed my excursion to Tunes and have it pinned to return when I'm back in that area. (Or even remotely close) Only downside is parking. It's definitely city parking. Three blocks away at a meter. Otherwise truly great experience.

Love this place. Started coming here about 2 years ago, and I stop by all of the time--such a wide…read morevariety of music. The owner is so nice and always gives you a great deal. I love the 3$ bin--amazing selection of vinyl, CDs, and cassettes, all at fair prices.

This response is to the response to the owner to my initial review. I wouldn't go to a Mexican…read moreRestaurant since I don't like Mexican Food. Bad analogy. I state in the review that I didn't like your INVENTORY. Heavy Metal and Rap. No classical, baroque, opera, ballet, big band, jazz, R&B, American Songbook. 40's, 50's, 60's, 70's pop music. Nothing but trash. So, go fly a kyte!

Been to this place twice and each time had a smooth experience selling some of my collection and…read morepicking up some new blurays/4ks for some really great prices imo, my only gripe is that it's a little far away from me but it's definitely worth the drive

Everything Had lots of great stuff. I will always recommend…read morestation 1 to everyone I know they are very friendly too...

Alan was so helpful and personable, helping us find every album, CD, and 8 track we were searching…read morefor and recommending us others biased on our likes. Alan even took the time to play each album we were purchasing to ensure sound quality. On top of it all, he was incredibly hospitable- offering us a seat and answering any questions we had about his former student, Frank Iero. We definitely felt right at home with him telling us a bunch of stories. My boyfriend and I both cannot recommend this store more. We WILL be back to see Alan and his company in the future!!

Small jewel of a record store, immaculately organized, the owner Alan will personally show you the…read moreboxes to look in and help you find items on your list. Sells used and new vinyl, new and used CDs & DVDs, some rare stuff, and everything is in perfect condition. Cash only, all sales final but if you have a problem, bring it back and Alan will work it out with you. Definitely worth a stop!

You'll need the right attitude for Flipside. The variety is immense (5 stars) which is why I'm…read moregoing back. But it feels like a hoarder's basement! The prices seemed high for playable records, I saw nothing under $20. All too many of the covers were badly worn or the records scratched, for these prices I think an album should be pretty outside & unscratched inside. Not everything is overpriced, there's also an enormous section of $1 albums, completely unsorted. The center rack is sorted by artist with sections for rock/pop, jazz and hard rock. But it's tough to get to that rack, all aisles are hopelessly cluttered with boxes of unsorted vinyl, packed so full that you cannot get past other people, stacked so tightly that you cannot reach the racks to flip thru, it's just unpleasant. If you're patient you may indeed find something you'll treasure. I bought a playable, non-collectible pressing of a 1985 rock album for $20, that was about the same as the fleabay price but here it was instant gratification and support of a local business. I was surprised this music business couldn't bother to play interesting tunes on a decent sound system, here it's just staticky radio through cheap speakers, meh.

Pretty cool store. I came across it by accident and I'm glad I did. It's pretty overwhelming at…read morefirst. Tons of stuff everywhere. Not easy to search through or get around but it's all about the dig. Pretty well organized as far as genre. I knocked a few things off my want list. Prices were pretty reasonable for the most part. I later found out there was a documentary about the store so I watched that and now I'm even more glad I stopped in. Seems like the store isn't doing great at the moment. I would hate to see it close so I will be making this a regular stop. If you're an old school collector, you'll enjoy it.

This review is for the record store portion of this establishment-- I love any record store, and…read moreseeing one plopped down in midtown manhattan in the middle of a busy, business-y district does my heart good. It's not what I expected to find here, and if I worked or lived in this area I'm sure I'd want to pop in often to browse or shop. Having said that... the shop is a bit cramped, which makes comfortable browsing a challenge--understood it is the city and real estate is a challenge, but the layout does make for a less than comfortable experience. Perhaps it is the hybrid portion record shop/portion club that means there isn't a ton of room for the shop portion. As for the browsing, it was a bit frustrating -- I was looking for a holiday gift and was having issues and wound up asking for help - "Do you have anything by Tori Amos?" "i dunno" (not super helpful) "...but you can look under T. Yep... they alphabetize by artist first name. I found Weird Al Yankovic under "A". I don't even know where to start there...I would personally expect to find this under Y...if you want to try to make a case to have it under W and treat "Weird" like a band or entity name I won't agree but I'll listen... but under A? For Al? We're alphabetizing by first name? Come on!! Mock outrage aside, it just felt too hard to find anything, not a fun place to browse and not a lot of assistance available to do so. Decent amount of records though, prices seemed a bit all over the map to me--some reasonable, some a bit outlandish--perhaps more careless than trying to rip people off--but I'd wager you can make some finds here. Might not have been my favorite record shop, but it's a record shop nonetheless--I'm sure I'll be back.

Records are very hard to flip through (small store and stacked to the ceiling, requiring…read moreladders/stools or crouching WAY down to the floor to see what's there), are packed in too tight, are really overpriced (to be fair, their rent in midtown must be high), are not always clean/of good quality (the one I bought was dusty), and are sold in the static-friendly crinkly polypropylene sleeves I HATE (personal preference is polyethylene). Folks running the shop are friendly and knowledgeable, and there's a great selection, so all good there. But it's not my favorite place.