We have been in here a couple of times and love it, great quality furniture and décor. Check back…read morefrequently as new stuff all the time. If you see it and not sure have them put a hold on it for a day or so. We didn't and came back and the item was gone :( . Also ask for a better price they may surprise you!

Good prices and service. I like supporting locally owned businesses. We wanted a scratch and dent…read morewasher and they had one to fit our budget.

Bad service there. The woman up front looked and acted like she had been drinking all night. She…read morewas clueless and was no help. I won't be buying from there again!!!

My husband and I purchased a french door refrigerator here, three months ago…read more When we arrived in the store, they had a variety of appliances at great prices. The men who worked there, was oh so excited to help us. They smiled, was respectful, and even had great conversation....great salesmen. They do payment plans, which we didn't do, because we love paying all at once for everything (except when I shop on QVC or HSN. But, that's another story.) They also do delivery. Its not free, but you can bargain with them. The fridge arrived the next day. The men installed it and left a mess in my kitchen. I did not know that, until my husband was upset about the problems we started experiencing, with this appliance. Everything was working great, until a month and a half into having the fridge. We started hearing a bad rattling sound in the fridge. Then bonk bonk bonk....it stops working. The freezer worked, but the fridge did not. They have a warranty on their appliances, so we called them to let them know what happened. Mannnnn, we didn't see the maintenance man until a week later. I had to give my food to my pastor and first lady. I had just went shopping three days prior, for fresh produce. Now, the only thing I keep in the fridge is shelf stable items. Heck, I need to go check on them, just in case. When the maintenance man came, his name is Angel, he did a quick fix and said that he would be back as soon as he gets the part in. He said that it should be 3-4 days. Well well well. Fast forward two weeks. My husband calls a many of times, with no return phone call (after leaving message after message with the receptionist.) One day he calls, and the receptionist said that Angel just went on paternity leave, and he wont be back until that Monday. Ohhhhhhh, so all they have is one maintenance worker huh? Yup. So, two more weeks of calls, from my husband and no response, I told him to give me the number. Y'all, when I called up there, I went off, yall hear me? I went OFF! I told the receptionist that I was about to call my bank to get my refund, blah blah. I was heated, and still am. I haven't been able to use my fridge at all. The ice maker doesn't work, and the water isn't cold. The fridge isn't cold at all. Its not hot either, it's room temperature like, with a hint of coldness. Being that I have a 14 month old, I storing milk is not an option. I have to use a mini fridge to do that. I just got a phone call from my husband and he said that Angel will be here in 35 minutes, and that he has the part for the fridge on his truck. What? So, I had to act a fool, for something to be done, on a fridge, that we spent over $1000 on? Guess this shows that women get things accomplished, better than men (just joking,) but in all seriousness, this shouldn't have come to this. They have done ruined their clientele. I have so many military battle buddies, that want to know where we got the fridge. I tell them where I got it, and tell them to tell their family and friends, not to buy from them. Heck, my church family loves the fridge, and I was going to surprise them with one. I had one picked out and everything. Its sickening, that we had the fridge for 3 months and it has only worked for about a month and a half. I will do an update on what happened, once this refrigerator has been working. Its still gets 1 star, but imma update yall. Ok. I took a break while watching them work on the fridge. My husband came home from work because, I don't like being in a house with a man, thats not my husband. Nope, you wont get me caught up in no unnecessary mess. It took about an hour. Still, they were polite and respectful. He told my husband that its fixed. He said that if there is anymore problems, we can come back up there, and exchange the fridge with another one of equal price. We will see.

I purchased a washer and dryer on 4/13/2024 for $900 dollars. The second week the washer would not…read morespin. It took a technician TWO times to fix the problem. After 20 days my dryer stopped heating up. Know it is under "warranty" two week later, two technicians later it is still not drying! When I called the store, I purchased it from they would not take it back, exchange or give a refund in fact they were very rude. Think about it $900 dollars wasted in this economy. It is a hardship on my family. And continues to be 7/3/2024 I am still cannot dry my clothes. Before you buy anything reach out to me and I will show you receipts! Do not waste your money with this organization. They will do you wrong and not blink twice. No accountability just damaged products! Email me at jsouthern19@gmail.com if you need receipts. I will do anything to prevent this from happening to another person. Do not buy a thing from them you will regret it!!!!

Customer Service is excellent. I bought a piece a few months ago ended up having a little problem…read morewith it so I took it back to see what could be done about it and fully expected to have to drive back again to pick it up which was about another four hours of driving and to my surprise they allowed me to exchange the piece I had purchased previously, and got me on my way as a happy customer. Customer Service for outweighs the product, but that shouldn't diminish what you're getting because these are awesome pieces of reclaimed wood that are difficult to find but they have a ton of it. It's a must see if you're considering a new mantle or reclaimed wood for other projects.

Had a great experience. We were helped by a man named Michael who was first class. He was helpful…read moreand patient with us moving beams on and off the display and answering any questions we had. He helped us pick out a mantle and got it routed and ready to hang for us in less than 2 hours. I would recommend this place and his name to any one!

I have worked with Rosemary at Dalton Carpet on several renovations over the past few years and she…read moreis amazing The cabinets are quality materials, the subcontractors they use are excellent and they show up when they are scheduled to. Love working with Rosemary, a fantastic designer

Amanda was very helpful and walked us through the whole process, from reviewing pros and cons of…read moredifferent options to answering questions as prepared for the installation. We love the look and feel of our new carpet!

The manager, Bob Tyson, sold a defective fridge and dishwasher that cost me another fridge. He…read moreblamed the fridge condenser unit malfunction on a house roach problem which was non-existent. We rehabbed the floors and painted the walls and thoroughly cleaned the house, which remained vacant until closing. No one, including the buyer and the home inspector, found a roach problem. The dishwasher's blades were broken that had to be fixed by the plumber. His installation guy also forgot to turn on the water for the dishwasher. Dishonest and incompetent. DO NOT USE.

I have kept Gwinnett Quality Appliances in my contact list for over 20 years; every time my washer…read moreor dryer needs service they are my 'go-to'. They are honest, dependable and they offer a warranty on their work. If I could give more stars I would!