I rarely write a bad review, but I am more than unhappy with the service I received from Luis. I have found that he doesn't take any responisbility for mistakes he makes, he is never on time, he is not up to date and makes uninformed statements about the tax rules or send wrong forms. And even if you send him tax information months before the filing deadline, he sometimes waits until the filing day to complete the return. All this happened to us in a 18 months working relationship. In his defense, he is a tax preparer, not a CPA, but he charges more than some CPAs for tax preparation. In detail: 1. Luis forgot to include a $30K deduction on my tax return which, had it not been detected by me, would have cost me several thousand dollars. Instead of apologizing for the oversight and offering to fix it immediately with an amended return, he asked me to come to his office to discuss it. By this time, I had already switched to a CPA. 2. My partner sent him his tax organizer in February so that his taxes could be completed well before the April rush. Instead, Luis asked him to come into his office on the afternoon of April 15 (the tax day itself) to sign the forms and pay for his services, leaving no time to review the return in detail. Luis was stressed because his software had failed on tax day, but luckily my partner was available to come into his office that afternoon, he was able to get the software working, and the tax return was filed before midnight on April 15. 3. Email replies take up to ten business days, according to his automatic response email. However, sometimes it can take weeks to get a response. read more

Must go to place to get your taxes done! Luis isn't just nice to look at he's also very informative with all you tax needs, with 19 years of experience you can't go wrong with choosing him to handle your taxes. read more

The Taxbar - THE TAX BAR! - Tax Services Near Me - Point Richmond, California

We have been coming to this place since it opened. Martha has been our tax preparer and is extremely knowledgeable, professional, friendly and always answers all our questions. We fully trust the knowledge and experience, The Taxbar, has proven over the years and we look forward to working with them this 2021 tax return. Highly recommended! Andrew & Tina Ramirez read more

Tried to work with this business cannot get anyone to call or respond back. Guess they are to successful to take on new clients

Lovely environment and amazing people! I absolutely love the Tax Bar and Martha! She's the sweetest and very patient when it comes to answering my million questions, she always breaks things down for me and makes sure I leave satisfy and understanding everything. As a full time college student I don't have the most free time and so Martha makes it so convenient for me to drop off my taxes and later pick them up to finalize everything with her! I appreciate her flexibility and care for her clients!! Definitely my go to! read more

Greatest tax service in the bay! Punctual and very informative each time I've gone. 100/10 recommendation!

Luis is super duper patient, calm, and meticulous. He was able to fit me in late and he stayed til 7:30pm with me even though he has a newborn!! He never rushes me, he gives me tips on how to save money in future, and he just feels like a big tax-bear that I can trust and depend on. I almost booked with a different office this year since i had a semi complicated situation, (and someone said i should get a CPA, and i wasnt sure if Luis was officially a CPA) but I'm so glad I came back to Luis. He also has complimentary tea and coffee, the good kind too. His office is crazy fashionable and sitting there is extremely pleasant. I highly recommend him for taxes!!!! read more

Went to them because of all the positive reviews on Nextdoor. Martha did not disappoint and was really great. She explained everything to me while she prepared my taxes and made me feel less stressed about the whole process. I would highly recommend Martha at The Tax Bar read more

Luis at The Taxbar is fast and great to work with. We did everything online. I don't even think I ever had to talk to him on the phone. The two keys to getting your taxes done quickly and early are: 1) find someone who can complete your tax return quickly and correctly and 2) get your documents (all documents) to them as early as possible. Luis is one of those people. Quality work with competitive prices. read more

An expert at what he does, Luis is very informative and professional. He is friendly and puts his customers at ease. With careful attention to detail he is thorough in communicating the best scenarios and benefits relative to tax purposes based on the needs of the client. We have a small business and have been using The Taxbar for several years and are very happy with the service we receive. read more

There is a reason the TAXBAR has an overall 5 star review. Luis is very detail oriented and friendly. My wife and I had a semi complicated Tax return. We have a rental property and I was military so we had 5 W-2's and needed to file two separate state tax returns. Luis walked us through the entire process and answered all of our questions along the way. He even gave us advice on how to lower our taxes for this coming year. We will definitely continue to use Luis for all of our tax needs. His space is very clean and is decorated nicely. I would highly recommend the TAXBAR and Luis to anyone in the East Bay area looking for a hard working and honest individual to help them with their taxes. read more

If you're looking for an accountant who is patient, positive, and nice, explaining everything in detail, the Tax Bar is the right place. Highly recommended for any tax situation, including complex cases. read more

The Taxbar - Tax Services Near Me - Point Richmond, California

As someone who has little to no knowledge of tax laws, I find myself in need of hiring someone. That said; I'm so happy I found the Taxbar and Luis! He took the time to educate me on few things and helped me understand what goes on my taxes! Also, the price is not bad considering how other folks don't educate you and explain what laws apply to to you. I genuinely recommend the Taxbar to your friends and family and best believe this my go to spot! read more

Luis was super helpful and very efficient. He made sure I got all the information I needed to help me understand the different forms being inputted. Not to mention his office space is really cool and aesthetically pleasing! Ask him about that cool glass table you're sitting at :) I'll definitely be back next year! Thanks again Luis! read more

I had the pleasure to work with Luis last year. I was referred to Luis by my sister and she wasn't wrong this man is amazing. Last year when I first walked into his office ( it was like 10 minutes before he closed ) and at that time he was helping a couple with their tax return. I was just walking in to make an appointment, since I knew he had only a few minutes before he closed and I saw he was busy. I was welcomed and was asked to wait, I was simply waiting to make an appointment. I was not expecting for him to do my taxes right then but he did. He answered all my questions & concerns. He didn't rush me out the door & I walked out of there a very happy customer. This year there was NO question where I was going to go to get my taxes done. Luis is the only person I feel has my best interest when doing my tax return. read more

I have simple tax needs. Luis saves me time and trouble simply put. Luis is a great guy. Available nice, gets things done on time. And the price is right! read more

Luis seems to have an answer for every question and is down to earth. This year was my first time going here but i will definitely go to him again in 2020. read more

What was I thinking? Decided to use a free online tax service this year for my non complicated return, instead of returning to Luis, who has done my taxes the last two years. The free service generated a flawed return. Luis reviewed the situation today, generated an amended return, told me what to expect, and was, as always, patient and smart and empathetic. With the free service, I got less than I paid for. With Luis, I got more. Plus the office is so cool :) read more

My previous account retired so naturally I was a bit apprehensive about starting with someone new. I found Luis highly professional, courteous, skilled and best of all had reasonable rates for a 1040 form with scheduled deductions. You'd be in good hands with this company. #noneedtosearchforanotheraccountant. Thank-you for your service Luis read more

We met with Luis this week to talk about our taxes. We currently file separately but are getting married this year & had questions about how this would impact our tax status as well as questions about our 2018 taxes. We went in the morning when it wasn't busy and he spent way longer than the 15 minute consultation appointment answering all our questions. His prices are extremely reasonable & we are very happy to have found him! read more

Professional, quick, friendly, competent service--and a great atmosphere to boot! Luis did a good job on my taxes and was able to clearly explain recent changes to the tax code. It was my first visit, but I plan to return in 2020. read more

Listen and believe the reviews about Luis. If you could make a drug that fixed anxiety, stress and depression and bottled it you'd end up with Luis. We went to him because until recently I had been doing taxes for me, my husband and kids but after the tax laws changed we were getting hammered. Luis has integrity and didn't try to have us claim our guinea pigs as dependents. Luis taught us things about how to claim on our W4 and other things we could do to make our tax situation better. Luis calmed us, in fact we were laughing at the end of our appointment and this is AFTER we found out we owed several thousand in taxes. We will definitely go back to him. Luis was efficient, ethical, educational and overall a great guy to work with. I was so impressed that I'm going to have him do my parents' taxes next year too. If you need a tax person just go here and save yourself some stress. read more

Luis is the only person I will go to from now on. He helped me file my taxes and helped with small business questions that were causing me a lot of stress. I was opening my own business that year and he helped walk me through it and still is. He's very efficient and easy to talk with. I feel very confident in the services he provides. read more

Luis was amazing! Got us a great refund, was nice, quick, and had a super comfortable office space in a greta location in our favorite little town of Point Richmond. read more

Luis is the BEST! He's professional, knowledgeable and extremely helpful :) This is my second year going to The TAXBAR and couldn't be happier with the level of service he provides. He always get me a great return, and he is excellent at explaining the process. Also, the office is beautiful! read more

First year having The Tax Bar complete our taxes and I am pleased to say that we are very happy customers. Luis was thorough, kind and obviously knows his stuff. We will definitely be going to The Tax Baar for all of our future tax needs. I also want to add how reasonable his fees are!!!! read more

The Taxbar is definitely the place to get your taxes done! Luis was Super nice, efficient, quick and takes care of your best interest. He definitely follows through with all the special details and attention your taxes require. Very affordable which is a plus! Really loved his style and the decor of his office space. Didn't feel like those annoying office spots which you can't wait to be done already! Beautiful location in Point Richmond which is close to home. Very happy and will be doing business with Luis going forward! read more

Luis is awesome. He's such a profesional guy and a great person. I'm so satisfied with his work. read more

The Taxbar - Luis is awesome. He's such a profesional guy and a great person. I'm so satisfied with his work. - Tax Services Near Me - Point Richmond, California

Luis is the best!!!! It's actually enjoyable dealing with taxes at the Taxbar. He is incredibly organized and puts your taxes together in a nice folder labeled with the tax year. He's super nice and takes the time to answer any questions you have and never rushes you out of the office. And to top it off the office is super nice and doesn't feel like your typical soul sucking corporate office. read more

I just went to Luis at The Taxbar today. He was great! Professional, personable and generous - as evidenced by his more-than-reasonable fee. I've been to several accountants over the years: Luis Garcia at The Taxbar is by far the best. read more

Luis is great! Handled everything with immense care and professionalism. First year getting my company and personal taxes done here, but it most definitely won't be my last! read more

Finally I found a great place to get my taxes done! i am a small business owner and been looking for the right person to do my taxes, Luis is very professional , i highly recommend this place and Luis to get your taxes done. read more