Great customer service. The staff are very patient and know their products very well.read more

We wandered in here on a Saturday and the one person working was super busy. I appreciate that she…read moreacknowledged us, offered to help, told us she was busy but would be with us as soon as possible. I showed her our "idea board" and she pulled some great suggestions for us. She offered to order a sample of a tile we were interested in and showed how the company offered other options. We were so appreciative of her thorough support and will definitely be buying our tile here!

These guys did great! We've never replaced kitchen counters…read morebefore, and they were so patient with us and all of my questions. They walked us through everything in great detail. Followed through every step of the way. Very communicative on the status of our project. We're very impressed. The quality of work is outstanding! I'll recommend them every time. If we ever get around to doing our bathroom counters, they will be the only call I'll make! Well done!!

Tale of 2 projects. The first was kitchen counter replacement. It was excellent, professional,…read more timely and very faily priced. Jose and crew are at the top of thier game. Could not be better. However, I tried hiring them for a 2nd project ( because the 1st project went SO well) and got ghosted by Jose tbe owner. I tried to reach him more than 15 times to no avail. It's all very confusing. I just hope he is OK and that he was just too busy for the 2nd project. But he should have just made one simple call back to let me know. If the issue with the 2nd project does not concern you, then I highly recommend them. For my osrt, I am disappointed because I know how qualified and professional this outfit can be.

Excellent service and selection of stones. A variety of colorful stone slabs along with white for a…read moregreater choice. Also have tiles available.

Carmel Stone Imports is by far the best showroom on the Monterey Peninsula. The variety of Stone,…read moreQuartz and other natural stones. Again, in huge variety from far reaches of the globe. Lisa Houle is the sales representative at Carmel Stone Imports that often assists us at The Carmel Guild Remodeling/Kitchen and Bath. On several occasions she has given support to our client's while selecting the countertops, backsplash involved in our designs. A crucial component to our Design Center as well as each and every project. Carmel Stone Imports has great support and is a pleasure to work with. Devin Johnston-Project Manager-The Carmel Guild

We've used Mario for several projects over the years, and one thing that has always stayed…read moreconsistent is his incredible attention to detail and quality of work. Most recently, as we prepared to sell our home, Mario handled our bathroom renovations with the same thoughtful, methodical approach he always brings to every project. The bathrooms turned out absolutely beautiful -- everyone who walked through the house commented on them, and the home flew off the market. You can tell Mario truly cares about his craftsmanship and takes pride in getting every detail right. Reliable, professional, and genuinely talented. Thanks again, Mario!

Mario was very knowledgeable, timely, and had good attention to details. He did the prep and…read moreinstall of tile around our alcove tub. His pricing was fair and he was always prompt with responding to texts and calls. If an issue arose, he was willing to do what was necessary to correct the problem. He is a good and kind person and I would recommend him.

This is a well run shop ;Office to showroom to Fab. shop . I had a…read more stone tabletop made from a pc in there remnant pile and it turned out way better than expected .Perfect fit ,perfect finish ,get nothing but compliments. Down side ? PJS is not cheap but you get what you pay for. I could have shopped around for a month looking for a cheaper stone ,cheaper fabricator but how much would that cost me inthe long run . Pro outfit for sure .

From the owner: We do custom, one of a kind Stone & Tile fabrication and installation for home or business. Remnant…read morestones of various shapes, sizes and materials also available for purchase.

Miguel was great! We previously purchased flooring tile, and were looking for a contractor to…read moreinstall it in a newly built sunroom. We got several bids and Miguel gave a competitive price. After dealing with many contractors over the last 40 years, Miguel was a pleasure to work with. He was prompt, knowledgable, and we enjoyed working with him. His meticulousness to detail was impressive, and I watched him cut the tiles exactly to closely fit the odd spaces rather than merely fill it with grout. My wife said the flooring he put in looked better than in our our newly built home. Highly recommended.

Miguel and Alberto are amazing! They installed new tile in my bathroom shower and floor. Super…read moreprofessional and dependable.

Meticulous and beautiful work! We originally contacted Omar at the last minute to do a closet demo…read moreprep for a new closet installation. He and his team did such a great job that we hired them to paint most of the interior of our new home. We could not be happier with the process or result. He is an excellent communicator. We had so many questions and kept changing our mind about paint color, and he patiently answered them all, helping us make the right decision. His estimates are detailed and accurate. They spent the final afternoon cleaning up and left the home super tidy. He is an artist and a professional. And he is fully insured too!

Saying Omar the Handyman is good at his job is like saying Taylor Swift and Steph Curry are good at…read moretheirs. We had him tackle a significant makeover and paint job on our 122 year old cottage. Omar's bid was a good 20% higher than #2. We chose him because of how clearly he talked the details, from paint chemistry for a salt air climate to the right way to replace those old cedar shingles. He also had a new kitchen window created from scratch to match the ones in the rest of the old house. Over the 3 - 4 week project, Omar and his crew invariably left the place immaculate, no clutter, no mess. The answer to nearly ever request was "Yes, we can do that." While they are not cheap, the tab for all of the extras we asked for was fair. And we have no doubt that the work will hold up very well. When you think about how valuable your home is, why would you not hire the best in the business to fix whatever is wrong with it? The property will appreciate, and pay you back 10X over.

Fantastic results - Fermin and his crew put in a beautiful new patio of pavers, and I've asked them…read moreto come do another project. We had a number of challenges including site access, drainage, removing old concrete, rocky soil and more. FMG gave us creative options, got us scheduled in promptly, worked hard, and delivered exactly what we had hoped for and more. We had passed on a couple other contractors who seemed less flexible in their approach and their pricing. If you are thinking of any project that involves hardscape anywhere in the Monterey county area, I highly recommend that you get a proposal from FMG. Recommend!

In 2015 we signed a contract with Fermin to put pavers in the front, driveway and backyard. When…read moreit was time for then to start the work we were told that he gave the contract to his dad. They completed the work and within one year our driveway collapsed. I had to invest an additional $22,000 to repair the collapsed portions of the driveway. Here we are 6 years later and we have weeds growing up inbetween all of the pavers. A total disaster. I confronted the son about this at the time and he refused to do the work stating that it was his dads job even though we had a signed contract. When I confronted the son, just weeks after the original installation, he said that his company isn't Fermin that that was his dads company and refused to honor the defective work. My mistake was not to insist on the younger son to do the work. Again, a total disaster.... good luck if you get him to do any work.

Paul and his team did an amazing job helping with our kitchen after it sustained some water damage…read more First, the company was willing to give us two quotes, one for redoing the floor just in our kitchen and a second for the entire second floor of our house. Another company we were talking to straight out refused to give us two different quotes. Second, the whole crew was really professional and didn't drag out the timeline for the project. They worked really hard and also were polite and made sure we were satisfied with the result. Once we picked out a tile option and were ready for the installation, that process took just about 1 week. My family is really happy with the way the kitchen turned out and we'd definitely reach out to them again if we have any other flooring needs.

Excellent experience with Floor Store USA. From our initial contact with Amanda through our final…read morestep of installation everything was great. Extensive selection of product, knowledgable staff, hard working and tidy installers. I recommend Floor Store USA without reservation.