I see Glen's office every time I eat at the Great Wall, and one day I decided I should stop in for…read morea quote, and boy, was I glad I did. Not only was he able to save me on my car and house insurance, he also got me life insurance policy when I thought I wouldn't qualify because of a heart attack. Thanks to Glen, I feel better informed about my insurance because up until now, it was all Greek to me

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Ruidoso, NM area since 2011, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Stuck with these guys three years. Then I lost the credit card I'd used to make payments. Missed a…read morepayment by 24 hours. $20.00 late payment fee. No waiver. Sent Greg Carey a email requesting relief. He ignored the message. Hope you like $20.00, Greg, because it will be the last you receive from me. Switching insurance agents is not difficult

We are homeowners in Ruidoso and have home insurance through Greg Carey with State Farm. Today…read more(July 3rd, 2024), we visited their office to ask questions about our policy, as it contains many endorsements without detailed explanations. We wanted to discuss the damages we incurred from fires and flooding to understand what we might be able to claim. An agent named Carrie Chavez approached us and asked, "What are you wanting to file for?" We explained that we were confused about the fine print and wished to discuss our options. She responded, "Fire OR Flooding?" with noticeable attitude. Understandably, we felt frustrated at this point and reiterated that we needed a comprehensive discussion about our policy. The situation escalated as Carrie refused to assist us and eventually threatened to call the police if we didn't leave. Despite our insistence that we were paying customers with the right to discuss our policy, she accused us of trespassing. The police arrived, spoke with both parties, but nothing was resolved. We later learned that Carrie's husband is the Chief of Police in Ruidoso, which she seemed to use to her advantage. An attorney from next door, returning from lunch, noticed our situation and kindly provided us with resources to report this incident as well as directing us to the Horton Center. State Farm refused to even give us the 800 number to file a claim or to even send out an adjuster. She mentioned that we were not the first to have issues with Greg Carey's branch. We then visited the Horton Center to speak with State Farm representatives assisting disaster victims, and they were very helpful. However, during this time, Gary Carey called me and firmly stated that we were no longer welcome at his office, which we (my son and I) will respect. The most infuriating part is being paying customers seeking answers and receiving such poor treatment, with an agent leveraging her husband's position to avoid doing her job. We urge others to avoid doing business here as they are not customer oriented and request an investigation into Carrie Chavez and the entire Greg Carey branch of State Farm in Ruidoso, NM and their suitability to be a licensed insurance branch by OSI. Thank you in advance.

Lora is very knowledgeable about all insurance needs. She answers all phone calls. She even will…read moretext and email. Lora is very through to make sure the best rate is applied to the policy.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Ruidoso, NM area since 2015, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.