Giftville is a gift shop and tourist shop located in the shooing center of elks plaza on the…read morepopular parkway strip on downtown Gatlinburg. Stopped in here while browsing the strip. My oldest was on search of an airbrushed shirt to commemorate or trip to the city. She was unsuccessful here but we did end up grabbing a few pieces of jewelry for the older girls and some stuffed animals for the little ones. Overall pretty standard high and tourist shop. Pricing f as expected a bit on the high end but this was a larger and more spacious gift shop for the area.

Customer service was great but the prices were even better! We went to all the souvenir shops in…read moreGatlinburg and this by far was my favorite , it also has parking which is a rarity for downtown Gatlinburg , it's located right next to a coffee shop, perfect place to get clothes, magnets, mugs, gatlinburg bears so really anything that resembles Gatlinburg!

Employees greeted me when I entered. They also suggested great restaurants that were nearby. They…read moresell shirts, magnets, cups, and many other souvenirs at a reasonable price.

This place was great. The employees were absolutely amazing! They were so helpful. I wanted various…read moreshirts screen printed and they were very accommodating with all of my requests.

We stopped in here because my wife wanted a shirt and this was probably the one hundredth store we…read morestopped in and I am glad we did! Not only do they use high quality shirts but the designs are all custom drawn by the owner. If you want a unique shirt that is not generic then make sure you stop here. Plus, their prices were very reasonable. We now have a shirt that will last a long time just like the memories we have from coming to Gatlinburg.

Stop here because I wanted to try the shirts. I bought a sweatshirt, loved it! So soft. Was great…read moretill I washed it. Yes I followed washing instructions. I bought a 2x and after I washed it it became a Large. So now my sister has a great sweatshirt. People that worked there were great, but I will not buy another one.

The t-shirt is a reasonable price. Have a lot of souvenir…read moreitems . Lots of t-shirts, shorts and hoodies.

I wish I could give this review 0 stars. The place was unfriendly. We walked in and the customer…read moreservice was lacking completely. I greeted one of the workers going into the store and I was given an eye roll and ignored. The items they had for purchase were slim. Ended up going to another souvenir shop. Will NEVER return here.

We stopped at the Spur Welcome Center during our Smoky Mountain vacation and were impressed by how…read moremodern and updated the facility feels. The staff were friendly and helpful, and there were plenty of maps, brochures, coupons for local attractions, and souvenirs to browse while we planned our adventures. The location is one of its biggest advantages. Compared to the smaller downtown visitor center, I much prefer this one because it's easier to get in and out of, has ample parking, and feels less hectic than navigating the busy Parkway area. It's a convenient stop whether you're heading into Gatlinburg or the national park. One thing to note is the new park parking policy: if you park for more than 15 minutes inside the Smokies, you'll need to purchase a parking tag. I was initially a little frustrated by that, but I understand the need to help support park operations and visitor services. Later, I learned the parking tag revenue goes to the federal government (currently being used on DC projects) rather than staying at this specific visitor center or within the local community, which was disappointing to me personally. Overall, this is a clean, welcoming, and well-organized visitor center that makes a great first stop before exploring the Smokies.

The Gatlinburg Welcome Center is a good stop for local information and Great Smoky Mountains…read moreNational Park updates. We made several visits to the center to pick up maps, parking passes, shirts, post cards and gifts. The staff is super friendly, helpful and will answer questions. Prices are reasonable. They carry hiking and Park guides. I highly recommend picking up maps because internet connectivity is rarely available in the Park. Free maps are available and specialty guides are only $1. Restrooms are available at the Center. There is limited parking and a larger lot up the hill. We always found parking no matter what time of day that we visited. The Center is also a stop and provides parking to ride the free trolly that goes to Pigeon Forge or Gatlinburg.

I bought a t-shirt from them on a Sunday and checked my account when I returned home and was…read morecharged 121.94 instead of 21.94. I was not given a receipt and unable to reach them cause they never answer their phone. DO NOT BUY FROM THEM

This is my favorite place to buy local souvenirs. They have really wide variety of goods, great…read morequality and bery reasonable price. They have great customer service and are very polite. I highly recommend this plave to buy souviners and gift items.

Absolutely a MUST SEE stop. We could have easily spent a half a day here and we basically did…read more They have a big parking lot- easy to get to. It's so well priced, skip all the other junk souvenir shops and come here. The meeting of the live bears for just a couple bucks was amazing. They look well taken care of, and the kids loved it. The bears loved the apples you can feed. The arcade was a hit! The staff was soo friendly. This is a must see. I'm serious. Next to it is the gem mining which was top tier and really well priced and good value. Then next to that is this cute photo op / selfie area. (Free) I think it was called Bigfoot's country barn. You can literally stay parked at the three bears and just walk a few steps to see both. Very very cool!!!

This spot has a little bit of EVERYTHING. Including the most helpful marketing team member named…read moreShawn. He saw bestie & I around back taking a pic of her Jeep and of her and he offered to take a pic for us. He was so generous and kind, definitely an asset to Three Bears. I'd give him a raise if I was his boss just based on our parking lot interaction with him. Bestie & I found Jeep gear for both of our Jeeps, I found porch decorations & Christmas items. A trip worthy of stopping in. Prices were reasonable as well.

Found this shop on my way to the bathroom, and so glad that I did. Really nice shop. Watched the…read moreartist make pottery in between sales. Bought several pieces. My favorite was the little soup bowl with the bear in it! I plan to purchase a beautiful pumpkin, can't wait to display that for Halloween!

Telephone number please bought pieces that were broken when shipped. Please help. I lovedd the…read morestore and just want them replaced.