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    The UPS Store

    2.3 (98 reviews)
    Open 8:30 am - 6:30 pm
    Updated 1 week ago

    Services - The UPS Store

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    7 months ago

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    3 months ago

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    6 months ago

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    1 year ago

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    2 years ago

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    9 months ago

    Helpful 1
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    10 months ago

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    1 year ago

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    8 months ago

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    9 months ago

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    9 months ago

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    9 months ago

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    8 months ago

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    3 years ago

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    2 years ago

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    2 years ago

    Service was professional and very friendly. The store had everything from a great selection of cards to packing boxes.

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    Helpful 1
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    4 years ago

    Love coming to the UPS store to get a notary completed! Great value and always appreciative of their quick service on the spot

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    5 years ago

    Helpful 5
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    5 years ago

    Helpful 4
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    2 years ago

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    6 years ago

    Helpful 3
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    3 years ago

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    Photo of Lili L.
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    5 years ago

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    4 years ago

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    7 years ago

    Helpful 4
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    3 years ago

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    3 years ago

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    4 years ago

    Helpful 2
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    5 years ago

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    7 years ago

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    6 years ago

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    3 years ago

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    Photo of Leeann C.
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    5 years ago

    Very friendly helpful personnel. Always willing to help with whatever my needs are. I totally trust them.

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    3 years ago

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    Page 1 of 3

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Amol and Sudha provided great customer service when I needed a Living Trust Package notarized on a weekend.

    Mentioned in 2 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (105 reviews)

    They are always calm and fast here! A great team down to business so thank you for being so…read morereliable

    I stopped by the UPS Store in Martinez to ship a small package (about the size of a shoebox) and…read moreexpected to pay for a box, totally fair. What wasn't fair was how everything else was handled. I was quoted $23 for a box, which I later found out included Styrofoam packing and "labor." When I said I'd just pack it myself, the employee asked if I brought tape. When I said no, he told me they charge $2.99 just to use their tape. Meanwhile, the employee next to him was taping up boxes for other customers for free, which made the whole situation even more confusing and frustrating. I asked for the cheapest shipping option to New Jersey and was told it would be $40. I double-checked multiple times to see if there was anything cheaper and was told no. At that point, I was looking at nearly $70 total just to ship a small package, which didn't sit right with me. I decided to walk out and come back another time with my own box. The next day, I went to a different UPS Store and got a box and shipped the same package for just under $30. less than half of what I was quoted here. This place felt like it was full of upsells and unnecessary add-ons, especially from the older gentleman who was helping me. I'd strongly recommend double-checking every charge if you end up here. I'll be honest, I already knew this location had a reputation for long lines and poor customer service, but I was in a pinch. Lesson learned. There are much better UPS Stores out there. I will NEVER come back to this location.

    Pak Mail Center Martinez - Choppa the mascot

    Pak Mail Center Martinez

    (30 reviews)

    My family of four went to get the TSA precheck done. My wife and two teens had an appointment for…read morethis time slot, I had made one for another day. I asked if he could process me too and he simply and straightforwardly asked if I had filled and submitted my info online and I said yes I had. He said okay then you'll be last. Great! I was a little worried about his demeanor but through simple friendly engagement he seemed to loosen up a bit and then a lot! He's got people coming for this service just about every 10-15 minutes so I can understand his need to be efficient and accurate in order to serve all of us. And he was all of that, we just were trying to make all of our time there more light and enjoyable and he responded well. He provided exactly the service that was advertised and expected and the pricing was a bit lower than other nearby locations so a good value too. Simply submit your info at the TSA website https://tsaenrollmentbyidemia.tsa.dhs.gov/ and book your appointment and you'll be in and out of there in less than 15 minutes! Easy peasy.

    I do not recommend renewing or enrolling in TSA PreCheck here. The employee who helped me was…read moreextremely rude and seemed unfamiliar with the renewal process. According to the TSA website, you can renew your TSA PreCheck up to 6 months before expiration. Even though I was within that timeframe, she repeatedly told me I was "too early" and should come back closer to my expiration date. I explained that I'm traveling next month and wanted to avoid any issues, but instead of helping, she suggested I just travel with my marriage certificate. Nobody wants to carry unnecessary documents while traveling when this could simply be handled correctly the first time. On top of that, she claimed my Known Traveler Number account didn't exist. I had to repeatedly ask her to enter the full account number correctly before my information finally appeared. After that, she continued the interaction with an obvious bad attitude, huffing and puffing the entire time because she clearly did not want to help. The owner was not helpful either. If I hadn't been persistent and informed about the TSA renewal policy myself, I honestly don't think this would have been completed properly. Very disappointing customer service experience. Save your time and money and go elsewhere!

    The UPS Store - shipping_centers - Updated May 2026

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