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    The UPS Store

    4.0 (24 reviews)
    Closed 11:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - The UPS Store

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    Sunday P.

    A neighbor in Howard Beach who has cancer and is on chemo tried to pick up her damaged television after she had signed for it not realizing it was damaged (they had the box turn the other way so she couldn't see it right away) and they refused to help her because they said she signed for it and she hadn't even left the store after she saw the damage. also, they give zero discounts for veterans or anyone trying to send anything to military deployed. DISAPPOINTED and DISGUSTED! This is one mom-and-pop store I hope it doesn't last very much longer.

    Look at the numbers 666
    Prince E.

    I received exceptional service yesterday from two staff members, I cannot recall the female's name but Faraz was awesome! He took the time to assist and that goes along way in these times and it goes way past that. Now the following has absolutely nothing to do with him just the pricing the owner bases his services on. I needed to print labels on bottles for a small business that is not a franchise such as his. This UPS store was charging $4 dollars a sheet in which I had over 300+ sheets, whilst I brung in my own avery labels. The total came out between $600-$1000+ (There goes the "looking out for small business owners motto, eh") Staples and a proprietary printing service charged 90 cents and less per sheet!! I highly recommend logical people to compare prices before coming to this store and dealing with a mad man who creates prices on the fly. I've also compared other UPS stores and notice prices vary up and down but this one leans a little bit higher, and I'd assume based on the location it is in - Howard Beach. Shame on the owner for this service and teachings he pushes onto his staff.

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    1 day ago

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    6 months ago

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    Local

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    1 year ago

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    6 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    11 years ago

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    9 years ago

    Great service , in and out .... great location.... good to have this in the community. All your shipping needs met here at the UPS store

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    9 years ago

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    10 years ago

    Great service and friendly staff. Not sure about the girl's name, she is very friendly and alwayes ready to help.

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    Review Highlights - The UPS Store

    Shah really went out of his way to get what I needed done and crossed his T's and dotted his I's while doing so.

    Mentioned in 2 reviews

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    Champion Shipping

    Champion Shipping

    (5 reviews)

    Ozone Park

    Do not use this company. Their service sucks!!!! I was…read morerecommended to this company by a friend and was so excited to support. This all went awry and I should have known that something was amiss because they shipped with no tracking numbers for the packages. Who does that?? How are you able to reference or even know the status of your package??? I shipped my package the week of 12/06/12 via boat and was assured that it would take 15 days to get to Guyana. I was so happy because my mom would get the package before Christmas. Today is 01/22/13 and she still has not received it! I have been calling on several different occasions and I keep getting the run around. Today I am told that the package is there, yet again! However, no one has called my mom to let her know this and when she has called the number in Guyana there is no answer! When I spoke to the gentleman on the phone he was so unprofessional and uncaring. He did not once apologize about the inconvenience caused or the poor professionalism of his company. How sad that you try to support your fellow country man and you are treated in this manner. I would highly recommend that you do not use this service. POOR. POOR. POOR.

    OMG. Please dont use this company as they are unreliable . I was recommended to use them and this…read morewas a huge mistake. They dont give you the bill of laden and no shipping documentation. They told me that the merchandise will take 6 weeks and it has been three months. You cannot get anyone on the phone nor even leave a message as there is no one there and the voice mail is always full. I called them almost everyday for 4 weeks and even went there twice and no one is ever there. I gave them my credit card information and after three months I was told that the card was no good . At the time I was promised that everything wil be sent to my email. I gave them back my credit card information after I was lucky to get someone and as of today the charges are still not there. Its amazing that this company is still in business. the service they offer is way below any business I have ever seen.

    US Post Office - Aqueduct Racetrack mural for Ozone Park Post Office with an airplane taking off from nearby John F. Kennedy Airport.

    US Post Office

    (30 reviews)

    Ozone Park

    *Based on my experiences*…read more First things first: If you can and you know you need to get to the Post Office that day, always try to go right when they first open. The clerks are generally in a better mood and so are you because there shouldn't be a huge line or wait. Second: There should be more than 2 clerks on at a time, but the clerks have been generally helpful and cordial each time I've come in contact with them. Even the cleaning guy is nice and says good morning. I do believe that they are moving at the most appropriate speed to better serve us and make sure we don't have to return twice or even three times. Lastly, this location will do if I have something easy to mail out and that can't just be deposited into the blue boxes on the corner. I've never used the passport services but I feel that if I did, I'd just go to the main branch in Jamaica. More for me to keep busy with over that way.

    To be fair, THIS location isn't as terrible as the Sutter location. It's nicer, the employees are…read morenicer in comparison to the Sutter Avenue location and the wait, though shorter, isn't usually shorter by much (these days). I have been using this location for maybe 3 years and the wait times used to be much shorter, 10-15 minutes or so, compared to 30-45 minutes nowadays. I think that's because there are also fewer staff. Back in the day, there used to be at least 3. Now there are usually only 2, and in some cases, just a single person behind the counter. I have to shout out that one South Asian clerk who helps me out; the little dude with the curly hair who talks soft. He always apologizes when the wait is long, and he's efficient and works as quickly as he can while still being accurate. I also miss Robin and Shannon; I really looked forward to going to this location in the hopes that I would get one of them. I have only ever had one baby incident with a clerk who gave me a little bit of an attitude because I wrote the "From" and "To" addresses on the box incorrectly and she asked me to rewrite it. I understood though: she was frustrated because she was the only one working that day (one of the clerks called out) and the line had been out the door for a good 30-40 minutes so I know she was stressed. To her credit, she taped over the box with a sheet of paper so I could have space to write, and she even lent me her marker because I didn't have one (since I didn't think I would need one). Overall, this location is okay. Had this been a review from 3 years ago, it would have been 4 or even 5 stars because of the short wait times and nice clerks. I started using this location because even though the Sutter Avenue location is closer to my house, it's right there by the projects, and the clerks in there are ghetto as hell and like another reviewer said, they act like you are bothering them for just doing their job. Crazy, right? Tell me I'm lying. I feel like this place is always busy nowadays. One reviewer correctly said try to go here when they are first opening up. I agree, and definitely don't try to do business here on your lunch break, unless your lunch break is two hours long.

    The UPS Store - shipping_centers - Updated July 2026

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