I called for a quote for moving our house and told the owner on the phone we have a piano. He said…read moreno problem, we move pianos and its all a flat rate. You pay for 3 hours and we move everything. I went ahead and booked it. On moving day 3 nice young men showed up and said they were supposed to move us out of a one-bedroom apartment, not a house and their truck was already half-full of someone else's stuff. They managed to squeeze our furniture into the truck too, but said they don't move pianos. We had to hire a piano mover extra. I feel like I was lied to, so they would get the job. Very poor communication between the owner and the workers. The only thing that came without a problem was the invoice, which arrived immediately.

Horrible service. The movers couldn't follow basic directions and now I have to move over half my…read morefurniture from the basement to the upstairs by myself because they don't know the difference between up and down.

Fantastic! Just moved from Vancouver to kelowna and used…read morefrogboxes. Such a great service, the boxes are clean, strong and can stack very easily. I didn't need to scrounge around for cardboard boxes, made packing a lot easier. Delivery and pickup were also right on time and very friendly at both ends. Certainly worth it for us and we'll definitely be using them again next move.

I recently used Frogbox for the first time for an in-town move in Kelowna. Having moved 10 times in…read morethe last 9 years, I have to say that this was the easiest move I've ever had to make. The boxes themselves are strong and sturdy and they were delivered on the date I indicated, and picked up on the date I indicated. James was very friendly and showed up exactly when he said he would when he had confirmed the previous day. Overall a fantastic experience and although I don't want to move again any time soon, next time I do, I will definitely give Frogbox a call. Thanks!!

If I could give this place zero stars I would. They damaged our property and lost boxes of our…read morebelongings. When you ask them to come good you hear crickets. A sad example for a business. Run the other direction.

3 hours after the scheduled arrival for my couch ordered through Urban Barn and the couch still has…read morenot arrived. Why give me a time if you were never planning on living up to it. Poor business practices and a complete waste of my morning!

I strongly caution anyone considering this company: unless you own a million-dollar property in…read moreKamloops, you may be treated as an inconvenience -- and billed regardless. There are surely more respectful, service-oriented movers in the region who would be happy to help seniors and their families without judgment or hidden fees. As a resident of Ontario, I contacted this Kamloops-based moving company to assist with moving a large selection of tools from my late mother's townhome. I was very clear during the phone call with the owner that this involved basement items -- specifically tools -- the equivalent of a garage move. I even supplied my own storage container and only needed assistance walking the items down the driveway into it. When the movers arrived, they took one look and immediately refused the job. They stated they "typically deal with million-dollar homes" and that my mother's modest residence was "not something they normally do." Their tone was condescending, and it was made clear they viewed the job as beneath them. Minimal work was completed, (they moved a sofa and a few household items). They did not bring boxes or packing material. I was later issued an invoice for nearly $1,000 -- for a four-hour minimum charge that was never disclosed during my booking. Despite advertising themselves as a friendly, full-service moving company, their attitude toward assisting with a modest, senior citizen's home was dismissive and degrading. The owner again reiterated that their services were geared toward upscale homes and clients. I was shocked, particularly as someone arranging services from out of province, to encounter such a lack of professionalism and transparency. I was in Ontario during the 'move' and family members who travelled to Kamloops had to deal with the condescension and contempt of the owner and staff. Thankfully, neighbours overheard the conversations and offered to help us do the packing/moving into the storage bin I rented.

Moving is extremely stressful! There have been so many horror stories in the media recently…read moreregarding people being over charged, having their property damaged and even having their belongings held hostage or stolen. It's a challenge to find a moving company that you can feel confident about. Knowing you and your belongings will be treated with care and respect. I have moved many times over the last several years and have had mostly bad luck with movers until now. Pioneer Moving & Storage were kind, helpful and very professional right from the start. During our move from the Kamloops area to Lake Country, they were extremely careful, very efficient and their positive/happy personalities got us through an exhausting and stressful day. I can't say enough great things about these guys! Next time we move, I won't hesitate to call them again!

On the phone too much! Couldn't read the boxes properly as their English wasn't good. Otherwise…read morenice enough

From the owner: Fair prices, Fast service, Impeccable results.read more

I highly recommend Peak Movers. They are very efficient. And very professional. They are…read moreexceptional at getting the move done quickly and carefully. Do not hesitate to contact Peak Movers. Their pricing is very fair as well. I will be recommending Peak Movers to everyone I know who needs a reliable moving service. Thanks very much Eric and Kyle!!

Fast, friendly, didn't dent or break anything. Overall, a great moving experience. Would definitely…read morerecommend!

Rating Kamloops Purolator a zero. You can't pick zero. If it was Kamloops Loomis it be -5…read more Deliveries sit in Kamloops warehouses day after day. Purolator like to indicate weather delays when the weather is fine. Excuse after excuse after excuse. Complete waste of money.

has had my much needed package back and forth from Kamloops twice now. no one to answer my calls…read more driver to lazy to get out of the truck and deliver