This is my go-to REI and I often find myself here on accident with no intentional shopping list!…read more This type of experience has occasionally led to me buying the best gifts due to the ever-present associates that are always waiting (and asking) to help! The staff are outdoor-experienced and knowledgeable and friendly, but if you like shopping without being bothered, you may want to get creative or hide when you see them, because they truly are trying to help! (Yes, the membership is worth it...) The value is great and sales are typically pretty good (in-store and online), but what's really great is the dividend members get at the end of every year (like cash back on purchases), PLUS the really lenient return policy, they know you have to try some of this before you know it's a good item for you - gotta love the co-op! Note: they recently when bagless, apparently except for the holiday season as I saw they had paper bags for those gift-purchasers this weekend. So, in a non-holiday season, if you plan on grabbing a haul (like I do, apparently), you'll want to bring your own bag(s) or plan to take a few trips to the car! (They will hunt down a bag for you if you need it, or they'll help you to your car!)

Quick review to call out great customer service and an easy returns process! This is not my local…read moreREI, but I stopped in for a post-Christmas return when a gift didn't fit quite right. We were able to hop in line at the cashier, and make our return in less than 5 minutes. This might not seem like a big deal, but this simple transaction during the holiday hustle and bustle is worth shouting out. We had a paper gift receipt for our return, but you can also use a barcode in the REI app if you're a member of the Co-Op for returns. P.S. If you're not a member of the REI Co-Op, it's well worth it to sign up. It's a one-time $30 fee, and the benefits are great, even if you only shop here once or twice a year. (Free standard shipping forever? That alone is worth $30).

The Southlake store manager and staff were so very helpful. They found which Rally House store had…read morethe Sooner Baseball Championship shirt I was looking for. They helped in other ways as well. Great store with tons of merchandise.

Some friends were planning a visit in the DFW area, so I stopped in here to buy some Cowboys gear…read morefor them. The store is clean and easy to maneuver. The employee I encountered was friendly and didn't hover as I perused the shop. While they offer unique sports items, I did find them to be quite expensive. I found a Cowboys jersey, but I checked the price on Amazon, it is was cheaper going that route.

I love this western wear boutique. They have unique clothing and accessories. The boots are high…read moreend and super fun. The ladies that work there are super nice and will help outfit you head to toe!

I had been in this store before and found lots of fun stuff...But today, on my last time to be in…read moreGrapevine, I wanted to stop in ...We had gone to Waco for the day and drove back into downtown Grapevine to specifically stop in. The website said it was open until 7. We pulled into a parking spot across the street at 6:25- walked across the street, only to see it was closed. We had done downtown Grapevine the night before and it was closed then too. Maybe updating the hours so that people know it closes early. Or at least post a sign on the door explaining why. I get that now is hard to find employees, but not leaving any notification as to why it was closed, is poor business practice. I guess it was meant to be - I didn't need anything, I just wanted to check it out one last time.

Had a great experience at this vans location. The staff was very attentive and friendly. They…read morehelped me find the right shoe and figure out my shoe size. The shoes I wanted were not available in my size in the store so they helped me get it shipped to my house in 2 days with free shipping. I bought the mustard yellow vans and love the way they look and are super comfy! I will return to get more for the rest of the family!

I needed to take back a pair of shoes which I had purchased online and they gave me no problems…read morewhatsoever for exchanging in the store.

25,000 sf of antiques?! Yes, please!!…read more This store has something for everyone! The store is laid out well and the booths are nicely organized and professionally displayed. There is room to walk within each booth which is nice. I spent 1 1/2 hours strolling the two floors of this antique mall. I will definitely return!

This place is so funky! They have some stuff in there that's 1000% haunted, but that's okay!read more

AmazingGuys help you from the start to finish well-dressed.Heck of a shop got my suit out in 1…read moreday.Tailored phenomenal

Just amazing service. It's always busy but worth taking the time to wait. It's my go to for…read moreanything I need altered. Her took a cheap suit I got on a clearance sale and fitted it to me like it was custom made.

The gold standard in running gear expertise. I've been shopping at Dallas run co for years. I was…read morehappy to check out the new Southlake location because it's close to home. I got excellent customer service and did the 3D foot scan to help me choose the best running shoe for my feet. This time I chose On running shoes. I love them and they are comfy. Highly recommend!

I had the opportunity to visit this store yesterday. It was well lit, clean, and neat. Despite…read morethere being 4 -5 sales people, it took them some time to acknowledge or ask if I needed assistance. However, once I did get help it was great! Mr. Heatherly assisted me and was knowledgeable in terms of the products I purchased, shoes, inserts, socks, and a roller. He was quite friendly and professional. The store was low on stock for some running shoes but I was still able to find something. I appreciated the quick turnaround once helped. I felt that I got a great value for what I selected getting 20% off for their collaboration with Orangetheory Fitness.

This place is awesome the staff was incredible and the selection was even better I highly recommend!read more

Your manager who worked around 5pm on 1/12 needs additional training. I brought back a hat that…read morethey had left a sensor on, and it's IN the Lids system under our card. The employee was really helpful but had to get this manager, who lacked common sense. He walked around me without saying anything but staring like I stole the hat. I explained the situation and told him it was on the Lids profile, but he didn't look and made a really uneasy face. The entire situation was uncomfortable especially after waiting for a while for this manager. I had my daughter with me, and it's ridiculous to be treated like a thief. This was completely unprofessional, and if your floor employees are more professional and have more tact than your manager then something needs to be fixed.