They were not very friendly and not help full I won't recommend this business at all the day I picked up my glasses they didn't even offer to adjust them or if I was satisfied with them read more

Staff it very professional and helpful the doctor is the best !!! I am a kaiser member I did not want to wait 8 months for an appointment so my son referred me to the vision shop and I got an appointment next day had my full exam and new glasses in 2 weeks also it was less expensive then kaiser who I have insurance through . Thanks to everyone at the vision shop!!!! read more

Ordered Tom Ford for my prescription eyeglass frames. Accepted vsp insurance. Very helpful.

Def the best optometrist I've been too ! Nice friendly staff and Dr Lac was a pleasure ! Highly recommended if you're looking for an optometrist ! read more

Amazing experience. Helped my nervous son get into contacts. Doctor is great and staff is very friendly and helpful.

I have to say, I've been seeing Dr Nguyen for about 5yrs. What I like is that he's very thorough, very informative and is honest. I had my eyes examined back in April and he recommended progressive lenses but had mentioned it my previous eye exam. I thought I could go without it a few yrs back. This eye exam we discussed about it and gave me my options. When I picked up my glasses, I was nervous about the change into progressive. I instantly loved it, wish I had done it on my last exam, I don't have to keep taking my glasses on and off. Thank you! The ladies at the front desk very sweet, helped me pick a new pair of frames. Very professional, I work in the medical field I know all about professionalism, I recommend this place, they will help you and give you a complete breakdown of what your insurance covers. Remember insurance doesn't cover everything, unfortunately. Go within your budget you can get a great pair, of course I want the name brand and excellent frame option as well. Thank you to The Vision Shop.. I give reviews where I think it can help. See you in October for my TomFord sunglasses. One more thing, they have text reminders and notifications that your glasses are ready. I read in a review that no one called, I received a few text reminders because I hadn't picked up my glasses. I just picked up my Gucci frames in June.. LOL after all the reminders. read more

placed order 12/13 Picked up 1/3 Waited 3 weeks with Christmas and new year thats not bad. Love the ray bans I got however I wish they had more options most frames were older some were ancient Designers frames arnt really organmixed between male woman and unisex frames older frames were overpriced Coverdale optometry I recommend read more

Quick and easy appointment. Very kind employees and helpful explaining results. Overall great experience!

Everything you'd want out of an optometrist visit: quick, efficient, and thorough with a great frame selection

Amazing customer service. Our whole family got new glasses that fit each of our styles.

I had such a great experience here! Dr. Nguyen was kind and informative. The rest of the staff are super friendly and helpful as well. I got my glasses and contact lenses here and I'll be back next year! read more

Made my appointment and was actually seen at my appointment time! No crazy wait time so I was happy already! Staff got all my stuff done quick (air pressure test n etc.) the Dr seen me quick, all were friendly, professional, and so helpful. My contacts brand discontinued my Rx, so I was given a few trials for alternatives and since my visit went so well I then went back for my 2 kids who got glasses. One pair was ready within 1 week. the higher end pair took a bit longer but we're not in a hurry so not a problem to wait another week. I recommend this spot. read more

The Vision Shop Optometry - Lobby view of frame selections - Eyewear & Opticians Near Me - Chino, California

Just came back for my annual check up, which they called and reminded me. I took my eye exam and they gave me my prescription. No pressure to buy glasses from them, but I did. They have a nice variety of top brand eyewear. I got a pair of Ray Bans. They said my glasses would be ready in approximately three weeks and I ended getting them back in 1 1/2 weeks. They fitted my glasses for me and cleaned and tightened my old pair for free. They always give out free cleaning cloths. The place is clean and nicely air conditioned. The doctor and his staff are very nice. The only thing to be aware of is you have to wear a mask while inside. That's about the only annoying thing, but other than that the place is great! I recommend this place for your eyewear needs. read more

The Vision Shop Optometry - Good selection of glasses! - Eyewear & Opticians Near Me - Chino, California

The office staff here is very helpful and accommodating. Customer service is definitely first class. I really appreciate the Dr's and their team. Always available to provide honest guidance and support. I'm so happy that I found this optometrist. They have a customer for life. Also want to mention the cleanliness of the office and the variety of frames available for every price point. Masks are always required so make sure to have yours when you visit. read more

Friendly and helpful staff! It was my son's first time at the optometrist, and they made him very comfortable and at ease. You can go for an eye exam or shop for glasses during these crazy Covid times and still have peace of mind -- they're committed to keeping things safe for their customers (limiting # of customers inside, wearing masks and gloves, wiping down surfaces and glasses tried on). Thank you, Dr. Lac and all the folks at The Vision Shop Optometry! Also, really great selection of frames! read more

The Vision Shop Optometry - Very clean exam room with shield protecting patient, and Dr. Lac wore mask & gloves too! - Eyewear & Opticians Near Me - Chino, California

No greeting when we walked in, the technician was just so frantic that we weren't wearing masks that she asked us to step outside so they could bring us some..... OKAY! The mask mandate has been lifted for a while now yet They wanted me and my two children to wait outside in 95 degree weather? I complied only because my daughter wanted to try the place out, but we waited outside a bit too long, they had no urgency on bringing the masks, two kids just standing in the heat, no greeting when I came in, it was too many red flags so I ended up just telling them we will go elsewhere.. really really off putting. read more

So happy how my glasses came out. I do have pretty bad vision and my lens are pretty thick. But office did a great job with the lens, even buffing the edges to make it appear thinner. Thank you! read more

The Vision Shop Optometry - Frames - Eyewear & Opticians Near Me - Chino, California

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Couple weeks ago i just pick up another glasses. This place is great actually, i got my glasses twice already at this place, so are my husband. We only come to this location since its close to my house. The only thing i dont like is they never call us to let us know if our glasses is ready to be pick up. All that 4 times ordered glasses, never once get a call to let us know its ready. We just been waiting. And i finally call them asking about it. And they said yeah its ready. Lol So you guys make sure to call them and check if your glasses is ready to be pick up. Because they wont call you. Other than that they are great! read more

My glasses broke. I had my eye exam yesterday and won't be expecting my glasses for another week if I'm lucky. Dr. Howard and Marina went above and beyond and got me up and running with a temporary pair even though they were about to close! They are clutch and their customer service went above and beyond. Thank you Vision Shop Optometry! read more

Cute shop. Family oriented. Great frame selection at reasonable prices too! My husband, 5 year old daughter, and I walked away with stylish glasses at a fraction of the cost I had been paying at other optometry shops for the same designer frames! Dr. Lac was very professional and thoroughly answered all of our questions. Plus she is the sweetest doctor you will meet. Great with kids. Plus her staff was very patient, hand selecting 10-20 frames for each of us to try until we found the perfect frames. Thanks, Phi! read more

The Vision Shop Optometry - Such cute frames! - Eyewear & Opticians Near Me - Chino, California

Always a pleasure to come into this fantastic place. Super clean, knowledgeable Doctors and friendly staff. We always leave with a great overall feeling knowing we received top notch customer service along with quality Glasses, every, single, time! Great experiences keep my family and I going back every year. Thank You for making our visits so pleasant. read more

Very nice small quiet store. Front desk was awesome getting me checked out and explaining everything and helping me pick the perfect frame! Was patient with me trying on a 100 different ones and eventually picking the ones he actually picked out for my face. The doctor was very nice too and explained perfectly and took her time to get it just right. Not one bad word to say about this place! Another plus was that my glasses came in superfast before they even estimated. read more

The Vision Shop Optometry - New glasses, who dis? - Eyewear & Opticians Near Me - Chino, California

This placed saved our weekend! From out of town, our son forgot his eye glasses that we know he will need not only for tonight's baseball game, but also his science camp. Not only did they have a style he likes, Dr Nguyen examined him for the prescription and had the glasses ready after we finished lunch! Same day, and even right after lunch! Is that awesome service or what? read more

This was my first time going to an optometry in California, and I was very pleased with my experience. The staff made the whole process effortless, and made me feel safe during the Covid situation. Dr. Nguyen knew what my prescription was within 5 minutes of him examining my sight. He is also very friendly and easy to talk to. When I needed help picking out frames, the staff helped me select a few to try on--I love wearing my glasses now. The only issue I had is that I had to call to see if my glasses were ready after 3 weeks, but other than that, I recommend this optometry to anyone. read more

Was my first time here today, I have to say I was in and out in 30 mins which was perfect to catch up on my daily schedule. Staff and doctor were awesome! Very knowledgeable and definitely communicate your eye needs and results in a way the patient could understand. Thank you!! read more

Came in today. All the workers here are super friendly and very helpful. They gave me a great deal and also had my glasses ready in a couple hours! Other shops would tell me it was about a 7-10 day wait. I'll be back here! Thanks ! read more

Absolutely 5 star experience! My wife and I had an appointment with Dr. Lac today, and it was such a great experience. Under the COVID-19, we were very careful going to an optometrist, but Dr. Lac and her team made our concern go away easily. Their office is very clean, and they sanitized everything to make us feel extra safe. Also, the best part about our experience was that Dr. Lac made us feel very comfortable going thru the whole process of eye exam, listened like a friend, and explained all questions like a private tutor. We highly recommend Dr. Lac and her office crew to friend and family. If you need a good eye doctor, give them a call. You won't regret! Thank you Dr. Lac. read more

My coworker recently had lost his glasses, and had no backup eyewear. His astigmatism is quite severe (both eyes in the neg 7 for Cylinder) so getting a replacement pair of glasses quickly was very difficult as most stores need 10-14 days to custom order his lens. Even his original optometrist was not willing to issue a temporary prescription with less power to match other store's in-stock lens (ex. negative 3 in Cylinder) so he can get his temporary pair of glasses to get by for a few days. Without a legal prescription, no store is willing to cut the lens for us. Needless to say, he was very reluctant to come to work, needing to travel from Hesperia to Chino, but he REALLY needs to work to support this family financially. Luckily, our company is very close to The Vision Shop Optometry and I came into the store to explain his situation. All the staff and Dr. Lac are extremely friendly, honest, professional, and most importantly, sympathetic to my coworker's dilemma. They got busy quickly, called many vendors to locate and source the lens he needed and were able to have his new pair of glasses ready in 2 days! Wow, I am so impressed because 1) Dr Lac and her team sincerely wanted to help and 2) they didn't upsell and take advantage of the customer's situation when one is desperate in need of glasses to get on with his life. THANK YOU, Dr Lac and your awesome team!! read more

Always a Great Experience. My family and I have been coming here for a few years now and these Awesome people never disappoint. Very clean office, friendly staff and doctors are Great as well. Professional and Efficient. Wouldn't go anywhere else. When our glasses are ready we are notified immediately and that in itself is great. The Dr.'s are down to earth and they just genuinely care! read more

I go to this optometry shop to get my eye exams and glasses. The shop is very clean and neat and the staff is friendly and accommodating. I received my glasses in a timely matter. They also give complimentary glasses cleaner and supplies. Awesome optometry office :) read more

Everything about this place was great. Staff and doctor knowledgeable and answered any/all questions. Customer service A+++ Frames for glasses are very reasonably priced. I referred brother, who also had a great experience. Will return for future contact/glasses needs. Thanks!!! read more

I was a new patient and came for my annual contact lense exam. Making my appointment was easy and the staff member who answered the phone was very friendly. I received a reminder text with the time of my appointment, which was great. I was examined by Dr. Nguyen and he by far has been the most thorough, communicative and friendly optometrist I've seen in my 10+ years of having to wear glasses. He wasn't rushing and explained every detail. I have very bad vision but he didn't make me feel how some optometrist have regarding the strength of my prescription. When the exam was done and I had to pay my copay, the office staff wasn't pushy about me buying glasses or contacts, another plus! They also accept Apple Pay! I wish I could give this place more stars! read more

I took my ten year old daughter here for her first eye exam. We didn't have a long wait and were seen at our appointment time. The doctor is very thorough and has a good energy about him. The assistant and receptionist were very patient and nice. This was a pleasant experience. 5 stars ! read more

I have been seeing eye doctors since I was in 2nd grade and this is by far one of thee very best Optometrists I have ever been to! Dr. Nguyen is so nice, patient, and knowledgeable! He takes his time and answered any questions I had! The front office staff is really helpful as well! They have new patients sign in on white boards clipped to clip boards with pre printed questions, to save paper which I think is pretty cool! The decor in the office is really cute and clean, which I count as a plus as well! In short, if you're looking for an eye doctor I highly recommend Dr. Nguyen at the Vision Shop! It's an all around great place!!! read more

Really good service. Fair prices and they go out of their way to make sure you are satisfied with what you purchased.

My first experience was very pleasant. The staff and doctor were very friendly. The doctor was knowledgeable and made me feel very comfortable. Great selection of glasses. Overall, great optometrist. You will not be disappointed! read more

I brought my 64 year old mom here to get her eyes checked and get glasses. It took a lot of persuading on my part to finally get my mom to see an optometrist. Dr. Lac put my mom at ease right away. She was very thorough and explained everything to my mom before she even does anything. The shop was clean and well decorated. There was a wide variety of frames to choose from. Dr. Lac was so patient and helped my mom chose the right frame. Now my mom shows off her glasses to her friends and wears it all the time because she just loves how it looks on her. Thank you! read more

I enjoyed going here for my vision exam. Eric at the front desk was very friendly and helpful. I ordered glasses from them and everything went smoothly. They have lots of stylish options to choose from. I am enjoying my new glasses! read more

I would give them 10 stars if I could! They are amazing and very professional and saved me money and my glasses were ready much sooner than promised! Highly recommend them!! read more

I have not yet received a call or update on my order/glasses. Tomorrow is going to be a month and no updates or a call. And just to make sure I checked my missed calls and nothing from this place. read more