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12 years ago
This review is for the staff at both the front desk and the nurse. They were very nice. The nurse Claire Wilkinson was extremely helpful and kind. She explained me everything very nicely. read more
24 Church Street
Hunslet
Leeds LS10 2PT
United Kingdom
0113 270 5194
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This is my local GP and sadly I'd have to describe their standards as 'patchy at best'. It is often…read morevery difficult to get an appointment without a couple of weeks notice, unless it is an emergency, which was particularly bad when trying to get my small baby to be seen. I was forced to make an emergency appointment, as a 2 week wait to get an 8 week old baby seen for a routine appointment is not good. I was then chastised on arrival as my appointment was not deemed 'urgent'. With a few noticeable exceptions, the reception staff vary between disinterested and rude, particularly when trying to book an appointment. There is also a varying standard in care from the doctors, with Dr Glynn being the worst of the bunch. If you can find a better surgery in the area, I would recommend trying them out first.
New Croft Surgery is a fairly new surgery which is both welcoming and spacious. They do emergency…read moreappointments and are open fairly late. When I was unfortunate enough to warrant a visit here on an emergency appointment the staff were quick and efficient and very friendly and helpful. I went straight in to see a lovely doctor who was that nice to me that she made me cry! She quickly sussed out my situation and sorted me a prescription out. Even better is that they have a Lloyds pharamacy attached to the side of the building so it's really convenient to go and pick up what ever you need.
This is my doctors, and I've managed to stay on their list even though I live in Kirkstall, which…read moreis ace, because I love it here. They have another surgery on Craven Road I think, but this one is closer for me. It's a beautiful Victorian building, all high ceilings and big doors and windows, and there's a car park round the back (off Grove Lane), although it's meant to be for staff and disabled customers only but there's always plenty of space so I park there anyway. There's a nifty new electronic log-in when you arrive which is a bit confusing, but the reception staff are helpful if you need a hand. The practice nurse is hilarious and very good at relaxing you if you're a bit nervous.
I initially signed up here after a year or so of living in Hyde Park. Being somewhat of a…read morehypochondriac I eventually plucked up the courage to find a doctor and go and ask a few of the questions that had been bothering me for a while - they were all silly things that I wanted to put my mind at ease over. So I registered here, which was easy and simple. There was no waiting list, which was excellent since this is a highly populated area. I had my first appointment and everything went really smoothly. I wasn't completely comfortable talking in great depth about my health issues, mostly since I felt they were not altogether major, and I think to some extent one needs to become accustomed to one's new doctor before you start spouting every little problem. Anyway, the doctor I saw was lovely and helpful, very calming and very informative. What more could you want?
Before I moved house recently I was registered at Hyde Park Surgery and never had any problems at…read moreall. I went there a few times to different doctors. Now I am also a bit of a hypochondriac and once got myself into a bit of a worry over something or other, and despite probably thinking I was a bit pathetic the doctor I saw (a woman who I'm afraid I can't remember the name of!) was absolutely lovely and sympathetic and managed to get the perfect balance between objective advice and gentle sympathy...so I didn't feel as stupid as I probably seemed! I also staggered there once rather under-dressed in the cold weather with a severe temperature and generally feeling hideous while I was supposed to be finishing my dissertation in time for the fast-approaching deadline! The doctor I saw then was great and instantly gave me a note stating that I had a 'very serious viral infection' or similarly strong terms which really put my mind at rest when desperately requiring an extention! Overall a generally very positive experience with all doctors I saw.
Always been a good-to-great surgery. Sometimes the wait is a bit long for an appointment but they…read moremake a great effort when it comes to morning 9 am calls for their walk-ins.
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I am really worried that this is going to turn into some sort of political rant but I guess i just…read morehave to say what I have to say. Firstly, as a retail outlet (I can't believe I'm saying that) St James', and particularly Gledhow wing, is well over priced. On entering I am reminded of an airport departure lounge and, in common with these, the retailers are aware that they are serving a captive audience and quite obviously have no problem in profiting from peoples misfortune. I'm sure that these shiny new retail units are making lots of money for someone and it's good to know that, somewhere, there are happy people. More worrying was the comment of the assistant in one of these retail units when I commented on the excessive profits. I won't repeat his words but his comment on who profits was clearly racist. As a hospital (yes they still have room for that sort of stuff) I was left feeling saddened and extremely worried. I ha ve been visiting St James' daily for the past three weeks and these are my overall impressions: I have the up-most respect for most of the individuals who provide nursing and support care but, as a qualified nurse, I worried that many staff seem under trained for the role they find themselves in and they are obviously very stressed. It is unacceptable to 'forget' a patients medication, neglect hygiene needs or protect patients from harm. Staffing levels are low and patient care suffers because of this. Recently I spent a night on the assessment ward where there were several patients in the corridor due to lack of space some of whom had been waiting 12 hours for a bed (and some of these patients were planned admissions, asked to come in because a bed was ready for them). Don't even get me started on the cost of parking........
After my recent stay in hospital.. I just want to say how amazing your staff are, from the cleaners…read moreall the way up the to the doctors. You did everything you could to help our situation and I just want to thankyou for that. So anyone who's worried about going to hospital don't you're in good hands I promise x
The best doctors I have ever been registered with! Short waiting times on the phone, receptions are…read morereally nice and friendly, so easy to get an appointment they offer same day most of the times! Waiting time for appointment is quick, all staff are really nice. The care I have received each time has been great had no problems
Not happy as I think the surgery is getting more unprofessional day by day .They have changed that…read moreyou can't be later than 10 minutes to Five minutes look which is absolutely acceptable, but none of the patients were informed by text or email. I could be running late which can happen sometimes Happen Lucky that I called up saying that I might be round 5 to 10 minutes late, and then I was told that this has been changed to 5 minutes so if I was over five minutes late I would not be seen Plus, sometimes the receptionist the give you the wrong information and I don't want to mention any names, but they have rude receptionist .. Really upsetting as this is my family Doctors, and now I feel like I just want to move elsewhere to be honest
The Leeds General Infirmary (LGI) is a huge, sprawling hospital in the centre of Leeds and you'd be…read morewell advised to research exactly where in the hospital your appointment is before you arrive. It can easily end up being a long walk across town to find the right ward if you get it wrong. In spite of its large and sprawling nature the hospital is efficient. Waiting times are short and staff are attentive. Obviously, no one ever really wants to g to a hospital but if you do have to go to one you'd rather go to a nice, efficient one and "nice and efficient" describes the LGI well. As hospitals go it's not an awful place to be either. The wards and general areas are decorated nicely and there's art here and there. There's a Costa Coffee within the hospital as well as a gift shop and a roof top garden. The first version of the hospital was opened in 1771 by graduates of the University of Edinburgh Medical School but the current version opened in 1869 and has gone through several refurbishments, upgrades and expansions since. Much of the layout plans of the hospital were based on recommendations by Florence Nightingale. So, I would absolutely avoid ever coming here but only because it's a hospital and I would absolutely avoid ever going to any of them. If you have to be in a hospital the LGI is just fine. Besides, I was born here, so it gets extra points for that.
Get your appointment location wrong and you may be lost forever! Honestly, there are times when…read moreI've been sorely tempted to catch a bus to another part of the hospital. As with many large hospitals in big cities LGI has been remodelled and added to over the years with the result that there are carbuncles on the structure that even their best surgeon couldn't remove and lots of unexpected and seemingly pointless changes of level in order to get to your destination. Travelling through LGI is a real exercise in 4 dimensional travel. There are always going to be stories of horror, joy and grief in any hospital but my personal experience has been of rather inept management and administration coupled with caring, dedicated staff (in most areas) who do the best they can with more and more limited funding. It remains a personal bugbear that hospitals such as LGI now resemble shopping malls in places (with the exception of affordable, accessible parking). Oh for the days when you could grab reasonable refreshment from a basic but clean cafeteria run by volunteers.
Anybody flicking through my reviews will see that I visit the doctors quite regularly. I am just a…read morebit of a weakling so tend to pick up ever virus that is going around. I visited many different doctors in Leeds but this one is my all time favourite. You can get an appointment that day of it is urgent and normally the next day of its not urgent. You can also book and cancel appointments online, which is brilliant if you are working and can't get to a phone. The waiting room is small but warm and inviting. They have a wide range of magazines to flick through, not just your women's weeklies but also men's health, music magazines and local publications. All the staff here is really friendly and most importantly listen to you, they won't push you put if you have over run the regular three minutes.
I've been going to this GP surgery since I can remember and they've never let me down…read more The efficient staff on the desk have never mixed up or double booked one of my appointments, the waiting area has enough reading material to sink a ship, and you usually get in to see your doctor at around the time you've booked for. My GP is a hugely experienced fellow, but when he's not there and I have to see someone else, I feel in equally capable hands, and they've looked after me on numerous occasions. They even allow emergency appointments - just ring first thing in the morning and they'll fit you in on the same day somehow.
OK, the reason why I have chosen to give this practice 3 stars is because up until about 2 years…read moreago, they were awesome and for that I have to give them some credit. Always helpful, efficient, understanding e.t.c. Then things started to go titanic. First of all, one of the receptionists discussed OVER THE PHONE what I had said to my doctor, with my mum. The simple truth is that they didn't know who was on the phone. It could have been anyone, and I didn't think that they were supposed to disclose info like that without your permission. Then they put the icing on the cake a few months later, when I suffered a grand mal epileptic convulsion in their waiting area. From my understanding, they pinned me down while I was having the convulsion (which for the record is something you must NEVER do) and then afterward, let me walk out of the surgery not knowing who I was or what I was doing. All I knew was that one minute I was in the surgery and then I was in the middle of the main road that runs nearby. Even my neurologist was boggled at this when I explained it to him. When I returned for another appointment, the doctor I saw made fun and when a complaint was made by my mum regarding their conduct, the doctor she spoke to managed to make her feel bad about me having a seizure in front of all the other patients. Deeply unimpressed. Since I switched my doctor at the practice about 6 months ago I have not had any further problems. If none of this had happened, I would have actually been inclined to give 5 stars. Pity.
The average waiting time for an appointment here is 2 weeks and the alternative is the walk-in…read moreclinic on a morning. In my experience when you go to the walk-in clinic the receptionist rudely tells you what you can and cannot go to the clinic for. When you do see a doctor at this practice they are often rushed and do not want to spend too much time with you, and one of the doctors (female) has googled my symptoms every time I have seen her.
This has been my GP for approx 6 or 7 years now, the surgery recently got refurbished to and now…read moreholds a much attractive look to it both on the outside and the inside to. In addition to that they have added a car park now to which makes it easier for any one coming with a car here. The average wait i have to sustain for an appointment booked will be round about 6 days here approx. Surgery is busy and is also closed on a Thursday they do close late though each weekday they are open at 7. The services with the GPs though have been nothing but fantastic.
The setting of this hospital is lovely , with its greenery and plentiful garden benches…read more Stepping in the receptionist to the right is always lovely and helpful. To the left is a nice modern waiting area with a fancy free coffee machine for those that sit. Visting various rooms every one was clean and of a high standard. Every staff member I encountered always acknowledged me and greeted me in a friendly manner. My room I stayed in was basic and everything leading up to the operation was good. After the procedure the nurses were frequent to ask me if needee anything food/drink wise . However they did continue to leave my door open which left me with a restless night. In the morning I was offered anything I wished to eat and drink. Overall this is a lovely hospital with great staff.
I registered with Holt Park Health Centre when I moved into the area last year…read more So far this year I've been in twice and it was immediately obvious that both doctors really cared about people. I've never felt rushed and completely trust their advice. The nurses are really nice too and managed to get blood out of me without me crying. Only one thing I would recommend would be some music in the waiting room. Maybe Radio 2?
a good place. what else can you say. it smells a lil funkay and is usually full of old people…read more. only really ever been in for free condoms. which was great. a little embaressing at first because you have to show on a fake penis how to use one. but they are helpful. and make you feel welcome.. its not an intimedating place.