Decided to come here to get my taxes done. It took about a month, but they were done on time. Paid…read more$225 for the service. A few weeks after the IRS accepted my return, I got a letter saying they found an error and I actually owed about $2,000 more than the initial amount owed on the completed taxes. I called this place to ask about it, and the lady and the desk seemed unconcerned. I asked for a call back from Katherine or someone else that could help me understand the letter from the IRS. No one has reached out to me to help me better understand this. Terrible customer service. I will not be returning here again.

Katherine has done my taxes since 2007 or earlier--I was referred to her by family. She is my…read morefirst CPA (previously filed 1049 EZ); but my experience with her has been great. She has always done a great job communicating what/why. There were some "changes" that occurred over the last year; but it should be resolved now. She's even back in her old office!

Tim has been my CPA for many years now and does an excellent job helping me save on taxes while…read morepreparing my tax returns. I own my own business and so keeping up with all the changing tax laws is extremely difficult. Tim and his staff make it easy. Thank you Tim for taking great care of us! Valerie and Andrew have also helped us on many occasions and are equally excellent!

My Accountant is Tim Baker. They are thorough, helpful, fair and they help make my life more…read moresimple! I wouldn't hesitate to recommend them!!

I have had my business and personal taxes done by a CPA for the past 30 years in Madera. DGM…read morebought out my accountant. My bills now come from DGM even though my Madera accountant still does my returns. My cost continues to increase. 33% increase last year and an additional 15% this year for my business returns. I'm scared what the cost of my personal returns will be. I'm out! Be sure and ask the cost each year so you're not surprised! Too EXPENSIVE!!!

When it came time to do my taxes this year I went to Adam at DGM. This is the first time I have…read moreever used an accountant to do my taxes. So I don't have any way of comparing this experience with that of other accountants but I can compare it to all the other times I have had to do my taxes in years past. Before this, I have always been a turbo tax person. This was a lot better. I have always had issues doing my taxes. I loathe the whole process. This was much easier. I brought my paperwork in, got a call when they were done, then received a package in the mail. They put together a very professional packet with all the paperwork that I needed to sign. The most important part is that it didn't cost me much and in the end my return was double the amount of my last year's return.

Bill and his team are brilliant. , knowledgeable, professional, personable, and easy to work with…read more Hubby and I trust Bill and team 100% with our personal and business tax work as well as financial management. He and his team are quick to respond, they do stellar work, and they work with the highest of integrity. Outstanding work ethic. Responsive and available. Knowledgeable, professional, personable, thorough, and easy to work with. We've never been disappointed. Can't ever see trusting anyone else with our finances. Thank you, Bill, Michelle, Marsha, and all other team members. Roeser Accountancy is second to none. I especially appreciate that Bill's firm is privately owned and operated. I'm not fond of Fresno firms selling out to large, impersonal corporations that pretty much ensure the demise of quality of service.

I have used Roeser Accountancy Corporation for close to 30 years. It is comforting to know…read morewhatever my tax outcome may be I feel Bill and his staff genuinely have my best interest. I have never had any issues with the firm. They have always gone above and beyond my expectations. This year I had several hiccups between the IRS and my 401(k) firm. Ray with Roeser Accountancy worked very diligently and with extreme speed and precision to remedy the issues.

We have had life insurance for over 7 years. So this review is long overdue. We were introduced to…read moreFred by a very good friend. We were shopping around and have previously met with another life insurance agent. What they were trying to sell us was way out of our price range so we didn't end up getting any life insurance. As we were getting our car insurance quote through our friend, she asked if we were interested in getting life insurance. We told her about how we met with someone and they were trying to pressure us in getting something we couldn't afford. She told us about Fred and that she trusted him and will help us. We were skeptical but trusted our friend. We end up meeting with Fred one evening. He met with us for a couple of hours and it was already after hours. Because of our work schedule we couldn't meet during his regular business hours. So it was great that he made time to meet with us outside of his regular hours. He explained the whole life and term to us and wanted to help us to be able to afford life insurance that way if anything happened to my family, we would be covered. We did not feel pressured at all! He said he wasn't here to upsell so he can get paid more he really wanted to help people. I genuinely feel that that was true. He was very friendly and we ended up talking about our lives and it wasn't just business. We ended up signing up for life insurance to cover my family for our future. It was so affordable that we have had it for seven years now and will continue to keep it. Fred and his assistant have kept in contact with us yearly. We get really busy so it's hard to get back to him sometimes. He would reach out by phone, email and postcards. He wants to connect every year to make sure nothing has change and if we needed to make any adjustments to our policies. This year was different. He met with us through Zoom. He was still able to explain to us the changes and policies and gave us options on our insurance if we wanted to make any changes. He continued to keep in contact by email and phone. Fred is very professional and friendly. He knows what he's doing and is definitely looking out for his clients best interest. Need a financial advisor? life Insurance? Check him out, we definitely recommend him.

Wow! My husband and I had a great experience here! We are a young couple in need of some financial…read moreguidance and direction. We had already created a budget and stared using a cash system but we felt we needed to get some advice from a professional to make sure we were heading in the right direction. First off, when we arrived, we were a little lost. The security guard came out and kindly asked if we needed help. He directed us into the building and told us where to go. The inside of the building was very nice, professional, and clean. Upon entering, we were greeted with a warm hello and welcome. We were seated and told that Clay would be right with us. A few minutes later, we were greeted again by another kind woman named Candace. She was just the sweetest. She was very warm and friendly. She took us down the hall and seated us in the office. She talked to us a little and had a very genuine, warm, and kind energy. A couple minutes later we were greeted by Clay. He was very nice and welcoming towards us. Once the meeting started, we talked a little about what we were in search of and Clay was very honest and kind about the type of client cases he handles. He then directed us to his partner Fred to best suit our needs. We met Fred and he was also very nice and welcoming. He sat with us and got to know us a little. We were able to explain our situation. Fred was very patient and very understanding. He was easy to talk to and never made us feel bad. He was very down to earth but also very professional. He took his time and truly gave us very honest advice and pointed us in the right direction. We are so grateful for our experience and we highly recommend Falcon Financial. We will definitely be returning in the future especially when our wealth grows and we are able to look into investing. We trust they will give sound advice and help us to go in the right direction. We truly appreciated everyone treating us with such warmth and kindness. It's not often you find a business/company that provides such genuine and great service as a whole. Thank you!

Not the best place but very budget friendly. If you need a quick file this is definitely the place…read moreto go to! I recommend this place to low incomes and students! So far this is the only place that I've know or seen to be the best and cheapest price. I did compare my filing on Turbo tax and nothing can beat this location! Everything came out the same but it's a lot cheaper here ar NTL. And definitely don't forget to support your locals! And if you make over 60kk a year, need some tweeks and extra info to help you save. I wouldn't recommend this location. But yes they do help you file with the other complex filing too. The price is cheaper than any location. But the catch is they're not really well informed or structured to teach their client to save more. I love their friendly, quick and speedy filing. I came exactly the last day and it was packed. I waited a good 2.5 hours to get seen. I dipped in and out quick. Everything was quick and easy. I checked all of my numbers and info. Finish in 3 mintues and is happy with my service. Thanks NTL team!! By the way, they're moving to a bigger office. 4763 E. Olive Ave # 103 Fresno, Ca 93702

10 years of loyalty met with a "do it yourself" attitude. TYPICAL HMONG PEOPLE!…read more I have used this firm for a decade, dating back to when I ran a restaurant and needed complex itemization. I stayed with them for the last four years out of loyalty and comfort even after closing my business. I always felt the high fees were worth the "CPA level" of support. I was wrong. This year, the California Franchise Tax Board (FTB) adjusted my refund down by over $$$ due to a withholding verification error. Despite this firm having all my W-2s and having filed the return themselves, my CPA's only advice was for me to "mail in the paperwork yourself" to contest it. After 10 years of loyal business, I expected them to at least draft the response or help me resolve a simple document mismatch that he should have been able to verify instantly. Instead, I'm stuck doing the legwork myself. If you're looking for a long-term partner who actually stands behind their work when the state sends a letter, look elsewhere.

Mr. Engelbert was fast and thorough getting my taxes done. He did an amazing job and helped make…read moresure I got the amount I was owed. Very nice guy and great person to do your taxes.

Requested tax preparation for 2025 and a review of 2024 taxes. Both were done very well and very…read morefast. I recommend there services to anyone

Extremely rude secretary Charlotte should be trained in customer service. I'm huge in customer…read moreservice and pride myself in this area. Useless!!!!! I have gone to this group for years and my CPA moved and I was unable to locate his new forwarding number. I know they have it and she could not be bothered to give it as she told me I could just look it up. Then stated she was new and hung up! Being in the medical field and our physicians have moved over the years we have ALWAYS assisted patients. I still have family that go to this office and will definitely give my opinion to family and friends..... customer service is huge when there are other options out there.

Unfortunately, I can't recommend this accountant - we hired Susan Kazanjian, GABCO, Inc. (she works…read moreunder this CPA firm) to do our 2023 taxes. When I met Susie at her home, she asked what we have been paying for our taxes and I told her. We agreed on that amount and to move forward with working together. I was excited since, she and I played on a skate board together when we were really young and a good friend had recommended her since she worked on a project for him, so the trust factor was there. Once Susan submitted our taxes, we signed the papers and I enclosed the check that we agreed upon. Then, when I went to sign and pickup everything at Dick A. Arakelian's office on Palm, there was another invoice for tax prep. I asked one of the office personnel and no one in the office could help me. When I emailed Susie, this was her response, "it appears that my fee structure is not what you and Ted are accustomed to so the $450 invoice will go away and it's probably best that if my fee structure isn't suitable to you and Ted you should look elsewhere for accounting services - take care." This took me off guard. I did not see this one coming. Unfortunately, we had questions about our refund, since her numbers do not match what we received. We emailed her and her answer was very non-committal. In other words, we are on our own. Lesson learned - get everything in writing and evaluate reviews, even if someone is recommended. If there aren't any reviews, consider that as a yellow flag. She has no reviews on Yelp and Google since she does not have a website, but she has been doing this for a long time, and there should be one review out there. The only link Susan Kazanjian has on line is "Christians in Business" about her company and there are no reviews and you can't add one: https://christiansinbusiness.com/business/49486/gabco-inc/testimonials