Office staff was very helpful and set me up with a great therapist-Amy Marlo. Billing my insurance…read morewas also easy.

Unfortunately we saw Vickie Sanderson who "tended" to my 14 year old daughter. First, though we…read moresubmitted the paperwork online through the portal and it stated "completed" the therapist said it didn't go through so we had to redo all of it. Ok; sometimes things don't work out online so we pushed through the session. As I filled out the paperwork, she filled us in on client-therapist disclosures, etc. After all the technical information,I let my daughter have her first (and only because we are never going back) session.....20 minutes later I see my daughter walking out of the office. I asked: "what happened? Aren't the sessions an hour long?" My daughter said: "she never told me how she manages her appointment, goals, homework, or how long her sessions are. She did almost all of the talking and did EMDR on me with all the lights on which hurt my eyes (the room is very bright)." Wait.....EMDR on the FIRST SESSION on a 14 year old??????? She didn't establish rapport, trust or did any ground work besides: "on a scale from 1 to 10, how hard is it dealing/is the pain?" My daughter was scared to do EMDR but Vickie STILL went on after a very brief explanation. Hypnosis and EMDR need more than just a brief explanation AND a first session! I called Vickie right away telling her how disappointed we both are and wondered if she thinks that just because my daughter is 14 she thought to take a short cut or not dedicate a full hour of her time! So far, no returned call from her. She doesn't make a person feel comfortable, and certainly doesn't seem concerned in truly empathizing with her client!

The Camp is by far the best treatment program out there. The program focuses on mind, body, soul,…read moreand education providing top of the line support to the clients and their families. Medical Staff- clients are treated with respect and dignity. Treatment options and medications are discussed and agreed upon. Dr. Gearheart and Christine Miller, P.A. were kind, thorough, and thoughtful. The EMT and medtechs were pleasant, efficient, and precise is their duties. A special thank you to Joel, Kylie, Hunter, Roxanne, and Jacob. The nurses are all knowledgeable, attentive, and friendly. A special thank you to Dee, Suzanna, and Shannon. Food- Chef Denise and her crew are amazing the food is delicious and there is plenty of it! I have specific allergies and they were extremely careful and always prepared to work around them. They also work with vegan and gluten free diets (etc.). I'm going to miss the food!! Counselors- I can't say enough how amazing the support here is. All of the counselors were wonderful and worked closely together so there was support from all angles. Megan, Tiffany, and Ken - thank you for everything you've done to help me with my recovery and emotional health. Your support has helped change my life and I could never find enough words to express my gratitude. Techs - Phenomenal. The techs are on site 24/7 and provided so much recovery support. Rosalie thank you for listening and being there when I needed the emotional support. Your women's group was amazing. You are inspirational and a true gift to the clients. Jeff, Kelly, John, Todd, and David - you are amazing people and helped keep my journey positive and enjoyable. Leah the art class was amazing! Tori - thank you for the support!!! The Camp also has a wonderful family program run by Mark Pensler. It's a 3 day program but families can attend 1-3 days and as often as they'd like. MARK IS AMAZING! Family counseling sessions are also available. The camp has a great mental health track and wonderful therapists. Garrett- thank you for reminding me I am worthy of self love and happiness. I cannot say how much the camp has changed my life and impacted my family. Life, Possibility, and Happiness are again something I can look forward to.

Waste of money. Wish I never went there. Stay away ...big time scammers . Seriously... find better…read moretreatment and rehab

I came to Place of Refuge looking for help with my anger that was getting out of control. The…read moretherapist I saw a male therapist, he was able to help get my anger under control and at a discounted rate due to the sliding scale they have at this place. I have already and continue to recommend this place to anyone who is in need of therapy.

A Place of Refuge is a non-profit counseling center serving Scotts Valley and Santa Cruz County…read more They offer compassionate, judgement-free counseling for individuals, couples, children, teens, and families. Adjusted fee rates are available. Therapists are trained and skilled Therapist interns and Trainees under the supervision of Licensed Marriage and Family Therapists. Licensed therapists are also available. First intake session is free after which you will be assigned to your own therapist. Call intake counselor at 831.706.6962 or email refugecounselingcenter@yahoo.com.

Erin is a gifted therapist who does exceptional work. She is deeply intuitive and has a remarkable…read moreability to make people feel safe. She has deep knowledge of what it's like to be an eldest daughter and have grown up as a people pleaser and fawner recovering from narcissistic abuse. She's an expert at brainspotting and the Safe and Sound Protocol which really create change. Erin brings wisdom, powerful insights, and genuine care to her practice and is a therapist I would highly recommend, knowing anyone she sees will be in excellent hands.

I have had the pleasure of knowing Erin as both a colleague and guide for brainspotting. Erin is an…read moreamazingly kind, compassionate, and knowledgeable therapist. She knows how to create safety and comfort in the therapeutic space, especially when trying something as potentially intense and emotional as brainspotting. I would definitely recommend her to anyone that wants to dip their toes into what brainspotting can offer.

I have sought help multiple times over the past 20 years and have been let down by therapists in…read morebig and small ways. My first appointment with Michelle convinced me that this time it was going to be different and it has been. As the other reviewer said, she is present, relevant and challenging. Her wide range of knowledge, personal and professional experiences and the Enneagram approach to self awareness has been such a blessing and encouragement. She can reach the unreachable. It's not a quick journey, and there have been some detours, but with Michelle's patient and trustworthy guidance, I know I will continue to identify and dismantle the self defeating attitudes, perceptions and habits and learn to live in the present, appreciating each day to the fullest. And to the previous reviewer: Thank you for being vulnerable and sharing your experience with Michelle. It was your review that prompted me to take one more chance on seeking help. I owe you a debt of thanks.

If you are looking for a therapist that "gets it" look no further. I have seen Dr. Franklin for 15…read moreyears both on an individual basis and in a group setting. She is nothing short of AMAZING. Talking with her is as comfortable as talking to your best friend. She has a way of helping you feel normal no matter what the issue. She is warm, engaging, supportive and doesn't hesitate to "slap you upside the head" when you need it. She is truly a gifted therapist and you ALWAYS feel as though you have her full attention. She can remember things I told her 10 years ago and uses it to show patterns of behavior of which I was unaware. Her advice has been invaluable in my life and I have experienced great personal growth while working with her. Her commitment to continuing education allows her to continually bring new modalities into her practice and offer more to clients. Dr. Franklin is by far the best therapist in Northern California. I wish I could give her more that 5 stars !!!!!