I share my experience more from the point of a patient with a rare and notorious to diagnose heart…read morecondition. The rarity of my illness must have contributed to my interaction with Dr. Dao. So if your illness is more of the regular type, your experience could be different. I would prefer it to be 2.5 star, but there is no such thing, thus. On initial impression, Dr. Dao asked the most complete set of questions on my first visit. I came to Dr. Dao after visiting many Cardiologists, not being to get a diagnose. I had high hope at the time. From those questions, I think Dr. has a good grasp of medical knowledge a general cardiologist should. Unfortunately mine is on the special and rare type. At that time I got a not yet confirmed self-diagnose with the help of AI. (Yes, AI.) And interestingly, the diagnose was later confirmed via surgery with a prominent specialist cardiologist majoring in that field, after my visit with Dr. Dao. Dr. Dao claimed she had treated patients with my rare medical condition before, though she didn't fully agree with the diagnose before the confirmation surgery. And in later interactions with her, I often found her knowledge more from a general cardiologist point's of view, not covering the full spectrum of my illness's speciality. Quite a few times her understanding is contrary to what I experienced, and some suggestion could be even harmful to my situation. I think she covers the general side well, and she meant well. But unfortunately being a very confident cardiologist, she has an intention to center the interaction more around her opinion, it could feel like lecturing, rather than helping or listening. And the shown knowledge gap in that specific field often distracts me in our communication, aiding my dropping of confidence in her. I believe mostly because of the rarity of my medical condition, further visit with Dr. Dao on this topic may not help much. Again, your mileage may vary.

Dr. Dao And her office staff are truly wonderful people…read more Within 6 hours of my referral being sent, I had an appointment for the next business day. Not only were they incredibly accommodating, they were real human beings that spoke to me with respect and compassion despite my bitchiness. I'm not sure if it's because I'm getting "old" (30), or of my brain is degenerating but I seriously sometimes don't know what is coming out of my mouth. I have absolutely no filter and can be incredibly demeaning. ‍ I hate this about myself and after I realize what I've done I usually apologize profusely, but still--its a thing ‍ Anyways, Dr. Dao listened to me through my tangents and side stories and and spontaneous sons and she was professional and kind-hearted (pun intended) but not overly so, maintaining her acedemic and intellectual posture... Despite my totally rude behavior. I trust her professional judgement and will recommend her to those looking for an exquisite physician ‍ Side note, she looks like she's 22 which might take you off guard and the waits can be long. But like wait times can't even be considered because it means she is taking the time necessary with each patient--I've also vowed to never complain about doctor's office wait times ‍

I had been dealing with AFIB for over a year. Dr B began to treat me with medication which lasted…read morefor awhile. We were already aware of a slow heart rate by birth. The AFIB was being controlled but my heart rate dropped significantly (37) I texted Dr B we made an appointment at that time she told me it was time for a pacemaker. I agreed! Went on vacation the appointment was scheduled for the pm. I read what they were going to do until it frighted me. I asked Dr. B what happens if we do nothing. I would only get worse. I went through with the surgery on July 21. After much prayer everything came out just fine. I am no longer tired when I wake up I am energized. I thank God for giving me such a wonderful and caring doctor. Dr. B you're the best! KEEP ON DOING THE DOGGONE THING!!!!

I took my dad to see Dr. Balakrishnan. The nurse was very thoughtful and asked questions around…read morewhat special accommodations we needed. We asked for a translator, which she arranged for promptly. The appointment with the doctor was running a few minutes late, which is quite normal for doctor's appointments. But once Dr. Balakrishnan came, the level of professionalism and patience I saw in her was unparalleled to what I have seen in hospitals in the Bay Area (and I have been to quite a few doctors with my dad). The doctor spoke to my dad via a translator, was very slow and patient in listening and responding, and made sure my dad understood what she was trying to say. I also added a couple of things, and she took them into account too. She suggested further tests and we will see her again in a month or so. I highly recommend Dr. Balakrishnan as a cardiologist for anybody who is looking for a thoughtful and thorough doctor.

My mom has A-Fib and has been treated by a few cardiologists for years but could not get it…read morecontrolled which resulted multiple ER visits and lots of suffering. With great respect to all doctors, but I think Dr Tsai is the best. I'm impressed by her working on resolving root cause and finding best solutions.

From the owner: As part of Sutter Health, a not-for-profit organization, Dr. Vivian Tsai provides personalized,…read morepatient-centered care with a focus on your long-term health and well-being in Fremont, Palo Alto, Santa Clara. As a specialist in Cardiovascular Disease, Dr. Tsai takes time to listen, explain options and guide you to trusted care resources as needed. With access to advanced services across Sutter, Dr. Tsai is committed to helping you stay healthy and feel supported.

If you need a cardiologist, Dr Suri is excellent. He takes good care of my dad. Sometimes his…read moreoffice is busy, and take a long wait. Checking the loop recorder can be remotely, but you need to come to the office often. In exchange, you can get an appointment when you need him. Except CT scan, all ultrasounds can be done in his office. It is a lot faster and easier than other Cardiology department, usually takes over a month to get imaging appointment .

Rajesh Sam Suri should not be allowed to call himself a doctor. He is a scammer . His office…read moreoperates more like a scam than a medical practice. My grandmother has been going to him for almost two years for varicose vein pain and has received no improvement. All he does is schedule pointless 'follow-ups' for the same ultrasound results, clearly just to generate more billing. In my opinion, this is unethical, appears fraudulent, and should be investigated by the medical board. Every single visit is the same nightmare: 3-hour waits in a packed waiting room because he deliberately books 50-100 patients at the same time. When you finally get called, he spends less than two minutes, doesn't look you in the eye, doesn't explain anything, and certainly doesn't treat the patient with any respect. It's seems like an assembly line scam, not medical care. We were there today and this appointment was the worst. After wasting three hours of our time, he repeated the exact same ultrasound explanation from the prior month. When I told him he was repeating himself, he stormed out--then came back in aggressively and tried reaching to grab both my grandmother's arm and mine to force us out of the office. That crosses the line into attempted assault. Only when I pulled out my phone and began recording did he stop. His behavior was not only unprofessional but also threatening, dangerous, and completely unacceptable especially in any medical setting. My grandmother has lost two years, thousands of dollars, and countless hours--and she is still in pain with no real treatment. Do not take your loved ones here unless you want to be robbed of your time, disrespected, and put at risk. This place is a disgrace and a danger to patients.

Adding to the real reviews, so others aren't tricked by the "five stars"…read more He is dismissive, no empathy and only in it for the money. After misdiagnosed my mother with Lupus, he carelessly took a call fussing about his credit card bill during her visit. For months he had her nerved up that he found something w. Her and made far out future appointments. She waited, we worried. Definitely get a second opinion before you have any surgery, hes in this industry for the wrong reasons. he's horrible!

I have been associated with this office for the last twenty years since 2006 when Dr. Hemant Patel…read morewas the primary physician. My experience was always great with him. Since Dr. Asit Jain took over in the last few years, the experience has been very terrible and full of distrust and mismanagement. There have been several incidents of him being unprofessional, but the most recent one prompted me to write this feedback so that everyone is aware of the horrible practice he runs. I applied for life insurance, and the insurance company required my primary care physician to share my medical record with them. Unfortunately, Dr. Asit Jain is my primary care physician. To my complete surprise, I discovered that the medical records he has about me are incorrect '. it seems he mixed up my record with someone else's . On a serious note it seems like his health-related advice to me was also based on this inaccurate record. He shared the incorrect record with the insurance company, leading to the denial of my application. When I reported this to Dr. Jain's office, it took them 8 weeks to arrange for the doctor to speak with me to discuss a solution. He called me after the deadline provided by the insurance company. When I confronted him with these facts, he chose to hang up the call. I was not surprised because he is completely unprofessional, unethical, and a bad primary care physician. While he may be a ok or so-so cardiologist, I will not recommend anyone to hire him as their primary care physician. I have decided to report this to the medical board and a few others as well. I am committed to holding him accountable for his actions towards me. .

Good luck reaching a doctor. First you have to make it through the receptionists who always put you…read moreon hold. In my latest experience today, I called several times and was put on hold each time. I waited for several minutes on each call but had to hang up because I could not afford to burn the minutes on my cell phone. On my next call, the receptionist ask if I could hold. I said no because I had been holding and was running out of minutes. She hung up on me. They are hard to reach and they are rude too.

Firstly, the care I received from Dr. Sehgal and his PA Gary was top notch. I have no complaints…read moreabout that. My problem is with the billing department, most notably Becky. The bills I received were confusing and incorrect. While I figured them out eventually after many phone calls where she was rude and condescending, she never followed through with a credit card charge that I finally gave her over the phone. I was seen in March of 2015 and I am still dealing with her incompetence and it is now September. I am hoping that Dr. Sehgal realizes what this one person in his office is doing for moral of his patients. Go for the great Doctor but pay up front so you don't have to deal with Becky.

This doctor retired. He wised to Provide excellent service…read more He was very reasonable and affordable

DON'T RECOMEND. RUDE DOCTOR AND HE MADE US WRITE 5 STARS REVIEWS AND COMMENTS IN YELP & GOOGLE…read moreBEFORE HANDING US THE USCIS CERTIFICATE! And before they reply that it is not true and they don't know who I am, like they have done to other 1 star reviews in Google, here is my voicemail when they called me from their office. I don't recommend this place at all, this doctor is so hostile and rude. The staff is the only good thing this place has, one of them is actually great, but doctor Karim was honestly the worst. He was rude when taking to us, he always had this exasperated attitude, like if we were wasting his time for doing a physical, for which we were paying a considerable amount for the certificate for USCIS, we are non native speakers, but we have enough English acumen to have been working professional roles for 10years in the US, and he had zero patience we asked him to repeat something, he would sight and asked the question again exasperated and basically implying we ate stupid for not being able to respond at first try, I am not exaggerating, this was real and the staff would look to have second hand embarrassment, he is the worst. And get this, before handing us the USCIS certificate he asked us to rate him 5 stars in yelp and Google. We told him we would and literally put the papers on his desk, below his hands and said do it know, leave a comment as well. He FORCED us to leave a 5 star review with good comments so please do not believe this good reviews are legit, there are forced and coerced if you want to get your certificate. Once we wrote the recommendation he actually made us show it to him, made an ok gesture and hand us then the papers. I'm not kidding when I say he is one of the worst professionals I have ever interacted with, unethical, and overall a gross person.

Dr. Sehgal and his staff represent the best in medical care. They have taken care of me and…read moreseveral of my friends for many years, and we all agree. He treats us all as individuals rather than as numbers.

He took time to understand my mom's (86 year old) heart condition. It is apparent that he cares…read moredeeply of his patient care. We are glad that we have found a doctor for my mom who is knowledgeable and caring.

All the drs here are great, but dr soniya is the best, she always answers all our questions and has…read morebeen the best since the start. She is definitely made to work in this field.

This is truly embarrassing for a children's clinic. You would expect empathy and basic…read moreunderstanding toward mothers and families. Especially those with young children. The front desk staff were by far the worst part of this experience. Smirking, making unnecessary side comments about children while working in a pediatric setting is completely inappropriate. One comment was, "That's why I have a dog." While a kid was crying. Excuse me... what? I arrived 10 minutes late with a 1yo and a 3mo old, and there was zero attempt to accommodate or show understanding. I've worked in the medical field, and every clinic I've been part of allows at least a 15-minute grace period. If that has changed, fine, but the complete lack of empathy is unacceptable. Let's say I would've had make it on time, I would've had waiting 10min in the waiting room and 30min in the room for my 3mo old baby to be seeing. What a pathetic medical staff. Because of the front desk staff alone, this clinic felt unwelcoming and unpleasant. I will never return, and I would not recommend this place to parents looking for a supportive environment for their children.

my appointment time was 3:30pm and I was little early to my appointment. I was seen by Dr. Jain by…read more5:00pm. Huge waiting and no respect to time. Dr. Jain was little aggressive with me and seen only 5 minutes. he ordered couple of tests and walked away. He did not answer any of questions.

I have been here a few times now. There are more than 10 doctors in this building, therefore many…read moreoptions. The care Dr. Uma and Dr. A. Jain provide is amazing. I have not been to the other doctors' in this building, therefore I cannot comment on them. Dr. A. Jain is a cardiologist and Dr. Uma is general doctor. Both are extremely helpful and there to answer any questions. For the first few years now -one of my family member has been an established patient here, however overtime, more of my family members also made Dr. Uma their primary care physicians. I think the only complaint I would have is the lack of parking especially during mid-mornings. This is a minor problem when comparing to the care provided by this facility.