I would not recommend this Dentist. I've had to get a crown redone within less than a year. It was…read moreimproperly placed. After the procedure my entire mouth broke out into sores after they placed the crown. I've had a lot of dental work done and have never had this experience before. I called the emergency line on the Fourth of July and no one answered after I left a few messages requesting a mouthwash to help. I couldn't eat solid food for a few days because my mouth had so many sores. Nevertheless, I found a new dentist ASAP.

Great staff and environment! Thoughtful care plan was provided. They even have a therapy dog…read morevisiting patients.

My wife and I have been patients here for several years, and we couldn't be happier with the care…read morewe've received. Dr. V is an excellent dentist with a great chairside manner, and the entire team is friendly, compassionate, professional and truly cares about their patients. My wife has special dental needs and used to have dental anxiety, but she felt comfortable from her very first visit. The office is clean, modern, and welcoming. We highly recommend this practice!

As someone who has had countless negative experiences at the dentist, I am very wary about going in…read morebut I knew my oral hygiene was important. After trying three dentists in the area and feeling unsatisfied, I decided to finally try one more time and wow am I so glad I did. Not only was the staff so considerate and welcoming, but I actually felt like I wasn't crazy for my concerns or worries. I felt like the things I was asking for to make the experience more manageable wasn't hard but several other dentists treated me like I just needed to get over my fear rather than helping me overcome it. This is the first time I left a dental office feeling confident and comfortable about scheduling my follow up appointment. My filling was also so well done and super smooth, not gritty like I've had in the past! If you want to have a better experience at the dentist, be sure to give this place a try. This team really is like no other and I am so thankful to have found them!

First, you should know I loath going to the dentist. I had a very memorable horrific experience…read moreonce many years ago that still lives rent free in my core memories. When I move to Grand Rapids, I search for a dentist because I lost a cap and knew I needed to create a long-term treatment plan. I started off looking by reading reviews like this one and found myself at Dr. Bateman's office. The experience from the first anxiety ridden visit to many office visits later has been nothing but delightful. I actually said a delightful dentist visit. Who am I? Dr. Bateman and team are compassionate, empathetic, and intuitive. They are a team that is focused on what is best for you - physically, mentally, and financially, if I ever relocated, I would travel great distances to return to this office. I have nothing but highest praise!

While I appreciate brutal honesty, and no charge for the visit, being told biting my tongue is "all…read morein my head" was not the help I was hoping for. Especially since I am a retired therapist. Being misdiagnosed with I assume a Somatic Symptom Disorder by a dentist is a shame?

I am usually very nervous about dental work, but Contemporary Family Dental made me feel completely…read moreat ease. Dr Jerod and his team were very welcoming, professional, and did great work. I highly recommend them!

I was a long standing patient with this office at a previous location and the current one. I had a…read moregreat hygienist, but one visit, a rude, toxic receptionist and office manager were emotionally abusive to me. Bystanders acted like everything was normal. it was so sick, malicious and strifeful. Their poison brought out the worst in me. Maybe that staff are not even there now, but when you mistreat a longstanding patient that has always shown up w good energy, and demonstrates a willingness to cooperate and act on professional advice, it's easy not to miss down-low, low-life CFD sucker trash. The change of venue worked in my favor bc I am now with an office where I feel valued, respected and treated w warmth. I'm thankful I can contribute to the well-being of this new environment. I'm hesitant writing this bc I don't want to jinx it haha.

We had initiated implant care with another provider's office but elected to change provider office…read moremid-stream for two primary reasons: 1. Distance from home 2. Environment of care As a retired 40 year healthcare employee (clinical-administrative-consulting) the environment of care is critical to patient care and health outcomes. Living and executing on organizational values is an imperative. Practices and processes which place the patient at the center and focus on teamwork and accountability are paramount. What Dr. Eisin's office does best--is place the patient at the center of care, includes the patient and family in care planning and practices the values of a highly functioning team. Dr. Eisin and staff are an accountable health care team which engenders accountability in their patients and family. They embody the very best and most critical components of a "well oiled", sophisticated healthcare team. Their "secret sauce"? Marry high quality, clinical and technical skills, technology and patient centered care values to deliver optimal outcomes. This is what excellence in healthcare delivery should look like and feel like!

I cannot speak highly enough about the care I received from Dr. Eisin and her team. This office…read moretruly provides the highest quality professional care. I left there wishing I could receive this kind of care from all medical professionals as it is unfortunate that not all medical professionals prioritize bedside manner, compassion and gentleness. Dr. Eisin explained everything throughout the process, made me feel very comfortable as I was nervous for my procedure and her hygienists exhibited the same kind of kindness and compassion! And the cozy blanket during the procedure helped a ton! Dental procedures can make you feel very vulnerable- Dr. Eisin and her team explains everything so thoroughly and make sure you are comfortable each step of the way- what more could you ask for!? Thanks Dr. Eisin!!!

Did well with plumbing work . Guys in sharp uniforms . They are welcome back! Kevin explained well…read moreto understand.

I can not say enough about Dr.Kevin VanderHeide and his awesome staff. I work for an…read moreEndodontist(root canal specialist) and I would not trust anyone else with the care of my family. I am married to man who doesn't sleep the night before dental work and sweats buckets while he is there and Dr.Kevin has always been compassionate and patient and has actually done some extensive dental work and my husband no longer has the "fear" that he did for years. Embarrassing as it is to admit my 5 year old son has also had fillings and all he knows is that his teeth went to "sleep" and he LOVES Dr.Kevin and the girls...Don't mean to ramble on but if you are looking for quality care by an honest Dentist you can't go wrong...

Friendly, caring and knowledgeable staff, welcoming atmosphere. Always a positive and pleasant…read moreexperience

Dr. Van Haren does an amazing job of making a painful dental procedure (cavity ) quite easy to…read more endure. It was a piece of cake. The assistant was the best! Thank you for such good care!

I have been going to their office for about three years now and my whole family goes to them. Our…read moreexperiences have been pretty positive and they have worked with us on taking care of all our kids dental needs. The office staff have been friendly and upfront with costs. I do think when I read other posts that you do need to understand what they tell you are estimated costs but the insurance companies might push back on what's covered and that's out of their hands. Some research like making sure they are in network or out should be done by the customer and it's freely available on most insurance company websites.

I was led to believe I just had a small copay for my visits. It wasn't until my 3rd visit that they…read moretold me my insurance was actually out of network and I was hit with a big bill! This kind of communication is unacceptable. Patients need to know what they are expected to pay up front. I tried to work with them to make it right but they didn't lower the bill at all.

I'm a new patient here and my first visit was the most in depth dentist exam I have ever gotten…read more They really care about you and your teeth, the quality of care is unlike any dentist I have been. I highly recommend this place, nothing like a corporate office and I mean that in the best way, best part is they have an office dog!

Absolutely love Cascade Village Dental! Very great care, super flexible, and I never feel anxious…read morefor my visits. Dr. Vanderhoof and her team are experts and an absolute pleasure

Terrible staff! very rude! The Freddy Krueger of dentisty!!! Care Quality is very poor!read more

Me and my family were patients for years, things went down hill when they replace the front desk…read morestaff. lost all professionalism and integrity! They chipped my tooth then lied about it all in the same visit. refused to fix it, until I threatened to call the dental association.