First of all hes half of Dr that only cares for himself Been going 2 years done nothing not even…read morefollowing up after shots .wasted of time going there he rides the ins to death and not help you You see him 2 min and hes gone don't really tell you what's going after xrays everytime you go for same problem. I would not recommend him to work on my dog toenail.This place is a Joke And nasty on top of it

Issue: 60yo man, back and neck injuries from a terrible vehicle accident…read moreAt first no appt. avail. but when we explained it was due to an accident they said they could take K as a "triage" patient with Dr. Murphy. 2pm appt. finally called back at 3:30pm. The PA Rodney was curt, rude and rushed. Gave K a script for steroids said we needed to make an appt for an MRI-that was all he could do. He started to leave the room, and I asked him a question about the MRI, and he said "I have other patients, you are holding me up." WOW. Well, we expected to get an MRI appt before we left. Nope. Someone would call. Waited in pain for days for that call. Finally called to inquire why, they said it takes up to a week for the office to process paperwork and approved by ins. before they can make an appt! K called insurance co. himself and facilitated an approval. We left with the office, disability papers that K needed filled out for work. They said it would cost $20 and would take a week. Finally had the MRI & went for the follow up appt. when PA Rodney tells us that K has arthritis in his neck and it looks worse than his back. Okay, but that was never an issue before, and the problem is the pain from the accident not arthritis. We were confused at his vague explanations of what was on the MRI, so in a huff, he said to us "it would just be easier to show you" and he gets up and walks out. Is he coming back? Are we supposed to follow? After a few minutes we get up to see if we were supposed to follow. PA Rodney returned and he pulls up the MRI films on a monitor. He quickly scrolls through images pointing out things without much explanation, then takes us back into the room and starts talking about the arthritis. K asked about the pain in his back! PA Rodney says he could give him shots of a numbing agent/steroids' in his back, which K was none too excited about. At which point PA Rodney tells him it's that or surgery. Me: "There's nothing else that can be done?" He said "Nope, you want the shots or not?" K says yes, PA Rodney is out the door again, without a word. Finally PA Rodney returns to do the shot and starts gingerly poking K's back asking where it hurt...I thought K was gonna fall over in pain with all the poking! The disrespectfulness was horrific. An hour after we're home and Ks pain is worse than the day of the accident. He called the dr. office to see if this was 'normal' pain.... not ONE SINGLE LIVE PERSON TO SPEAK TO. K literally tried every.single.extention that was on the recording and could not find a live person to talk to. It was 4:15pm Fri, the recording said if a patient calls after 4pm, the call will be returned the following business day! In pain & frustrated K left a vm that he needed to be called back immediately or he'd be pissed. Mon afternoon pain finally subsided back to what it was JUST BEFORE PA Rodney administered shots-no better. Did we get a call Monday? Nope. Tues K called to ask about the disability paperwork, no one Knew what he was talking about. It's been 2 wks that they've had it now. Someone will call. No call. Wed call again, someone would call. No call. Thurs office manager, said she was headed to lunch but she would definitely call back. By 4pm with no call, and no way to talk to a real person, we drove to the office. K was told that PA Rodney thought that WE were rude, and so he had Dr. Murphy (who we've never seen) kick K out of the practice AND they shredded his disability paperwork! I would give this practice ZERO stars if it were an option. I would never recommend this practice to I cared about. EVER

you overbook your patients for appointments. I had a routine appointment for my elderly mom. After…read more50+ minutes of waiting after our scheduled appointment, in a freezing cold waiting room, we left because she started shaking even though wearing a heavy sweater

The only thing I have encountered was long waits and the last couple years were much better. I…read morehave never encountered rudeness or felt the staff was incompetent. I'm empathetic and sorry for this happening to anyone. What some people don't realize is this is Ophthalmology which handles medical problems with eyes. If you're just going to have an exam and need glasses or contacts, you should go to an optometrist. It is less expensive. I have been going here 2x/year (every 6 mths) for 15 years. I have ocular hypertension, MCTD, and for the last two years, cataracts. The medication I use for autoimmune diseases can cause color blindness and of course, ocular hypertension can develop into glaucoma. I was referred to ophthalmology (from optometrist) as is other patients with medical condition(s) of the eyes. Wishing all the best...