Ryan did an amazing job getting my roof scheduled. They did a great job and took time to clean up after the job was complete. Super nice crew and very talented. Waiting on the gutters to be installed. read more

Refaced my chimney 2 years ago. Put a lid over the top of the chimney (like the lid on a candy box) with no way for fireplace smoke to escape. Said they would be back to finish the job. Never finished. I have spent the last 2 years repeatedly calling. I will now have to spend an additional $500 to take Thomas Roofing to court. read more

Bryan Garlock was the representative from Thompson Roofing It was a pleasure dealing with him. He was thorough.and honest and let us know up front what to expect so that there would not be any surprise. Bryan made the inspection and showed exactly what would be needed. It was a very good offer and of great value. I would highly recommend Bryan! read more

Thompson roofing and staff are absolute professionals. This was our 3rd incident with two different houses over a 5 year period. Mr Kyle showed up when he said he would, and each time has exceeded our expectations. If everyone person and company functioned on the caliber of this team, the world would be perfect! They are absolutely 2nd to no other. Thank you from the bottom of our hearts Thompson roofing and team! read more

We had a new roof put on last month. Prices were fair, quality excellent, and the process from the beginning contact to end was great, This company uses tarps to cover the house when removing the old roof, which meant a lot to us. Clean up was very good. We highly recommend this company! read more

Ryan with Thompson Roofing has gone above and beyond for the past 6 months to help us get our new roof and we could not be more happy with him!!!!! If we could give more than 5 stars we would. We are very pleased with how easy they made it for us, after we struggled with our own insurance company over our roof for nearly a year. read more

Heath Cunningham is a great very honest and dependable, If you are looking for a company that will be there to do the job and are professional all the time, this is the company to contact! I couldn't be more impressed with them!! read more

So @256roofing Quoted us upwards of $1800 to completely redo our chimney which was leaking badly. They said whoever built our house was lazy and totally screwed up.They said we needed new siding and everything. Then Legacy informs us that Thompson was the initial roofers. So @256roofing was asked to fix what they admitted to have built incorrectly. They came once when we weren't home and if they did anything it didn't work. Then they came again and said they caulked it...even though their quote said it needed to be completely redone. That was a month ago. Tonight my daughter's ceiling, wall and now carpet are soaking wet. @256roofing did nothing to fix what they built incorrectly. This has been months of back and forth between us, them, and Legacy realty. read more

We are very pleased with our service from Thompson Roofing and Construction. Chris White came by to assess our roof and give an estimate. He was very thorough- spent time on the roof itself and in both of our attic spaces so he could give a detailed estimate of the cost. His estimate was precise down to the number of expected replacement boards. Some of our other estimates were in/out in less than 30 minutes and the estimate had limited information and left a lot a space to increase the cost. I liked knowing exactly what expect. Nathan and the Thompson roofing crew showed up when they said they would and did a great job. Our neighbors even commented on how professional they were. We highly recommend Thompson Roofing and Construction. read more

asphalt shingles in my pool and about 2.5 gal of roofing nails left in my yard and flower beds. this is in addition to the other miscellaneous metal they left behind. on the final punch list walk through, they already knew they had to do some warranty work for boards that should have been replaced but weren't. there was one other issue that we were told would be corrected as "warranty work" but never received a call. when the customer service manager called me and asked for a 5 star review (and they would upgrade my warranty to "GOLD"), I told him we had an outstanding issue that needed fixed. he says "send me the pics"... so I followed up to send him the pics and he already knew they weren't going to fix anything.. cant even give us the courtesy of a call to discuss. they just blew us off... $50K roofing project. if you want pictures of the shingles in my pool and the miscellaneous metal left behind, shoot me a message. read more

I called about a leak I was having at a corner of my house in Lexington, Alabama. Thompson Roofing & Construction set up an appointment directly with me within the day and Darren came out to inspect my home. He recorded everything and shared with me what he found as I could not go up on the roof with him because of an injury. He showed us a few sports that were of concern on our roof and addressed the troubled area, too. We could physically see, from his perspective, that he wasn't up there damaging or making things up. That made my wife and I very comfortable with not feeling like we were getting "taken for a ride" Darren really asked all the right questions and was able to provide us a customized solution for our project within a few days, complete with options and his communication was outstanding. It was like having a personal contractor in our pocket. He was patient while the insurance adjuster did her thing and when we were ready to go, the hardest part of the process was picking what color of shingles we wanted. Darren and the Thompson roofing crews made everything fit into budget. brought our home up to code. and we were able to enjoy our home again after only 2 days of work. They cleaned up EVERYTHING! I will definitely recommend Darren W and Thompson Roofing and Construction for any roof or gutter project you may have. They answered all of our questions and delivered a quality job that exceeded my expectations. I don't do reviews that often but I was serviced well. read more

Thompson Roofing and Construction - I still can't believe this work was able to be done so well and so efficiently. - Roofing Near Me - Madison, Alabama

They worked on my neighbors house and mine at the same time. MANY issues with my neighbor's roof and there was one issue with mine. There was one area where the shingles looked very warped. I pointed it out to them after I'd already paid for the roof, and got a call tonight saying that my rafters are uneven and they aren't responsible for structural issues.....so not their fault. I get that, but I was home the entire time just in case any issues like this popped up. And apparently it was concerning enough according to my salesman that that the roofer while installing called over the foreman to look at it but was told to just shingle over it because they don't fix that. They didn't bother showing the issue to me or even discuss it with me - but they took my check and now I have to live with a roof that has an area that looks really bad. Understand the problem may not be their issue to fix, but a good company that takes pride in their work would communicate the issue to you instead of just moving on and not mentioning it unless you discover it on your own. I took off work for two straight days just so I could communicate with the site manager, but apparently for no reason. Roof may end up being functionally fine, but the warped spot looks really bad. Make sure you thoroughly check out your roof before paying. read more