Took it in to get my muffler put back one got it back with the key stuck in the ignition and then…read moreclaiming it was like that when they got it and refused to fix it would not recommend terrible place for business

We had an emergency stop in Emporia when our van began alerting us of a serious overheating issue…read more We found the Williams Automotive location and arrive around 4pm. They graciously reviewed the car, fixed the problem (a sensor failure), tested it and sent us on out way with a minimal cost. The staff was excellent in every way, and this is especially important when you are a stranded visitor traveling through. 5 stars in every way!

Brodie has been my mechanic since college when I bought a car that's timing was off. Literally. I…read moredon't have the best luck with vehicles. Even if I have Brodie check it out before I buy it, within a year some completely random, obscure problem will develop that he'll have to diagnose and fix. But he's always patient, always clearly explains the problem and the solution, always fixes the problem quickly, and I've never felt overcharged. In fact, sometimes I wonder if he's undercharging me. Recently he replaced a tire and checked on a "funny smell" for me for less than $30. Maybe that's a benefit of being a long-time, frequent customer. He even knows my phone number by heart at this point. *sigh*

I needed a new alternator immediately (due to it being bad and my battery not fully charging). I…read morecalled Troy's and they gave me an extremely affordable/agreeable quote to replace it. They had me stop by that day to see which alternator they needed to get for me, bought it that day for me and fixed my car the next morning. The service was amazing and as a college aged female I didn't feel like I was being ripped off. I'm also not from the area, but based on the service I received I recommend this location to anyone from Emporia and anyone not from the area but looking for quality & quick service.

While making a trip from Topeka to Wichita I got stranded on 35 twenty minutes outside of Emporia…read moreTroy's was the second place I called very friendly and helpful I was eventually able to find a tow truck who also recommended them and my car was fixed the next day before noon.

I had key marks all the way down both sides of my Toyota Tundra. Thurston's replaced and repainted…read morewith a perfect match in color. My truck looks like new. Everything was put together nice and solid. I'm very satisfied.

Broke a schrader value inside my SUV a/c intake hose when they didn't have the correct tool to try…read moreand remove it (they needed a special tool but tried getting it out with needle nose pliers), no offer to work with me on parts or labor/price, Jesse said it will be $680 to fix and reload coolant/refrigerant. Money hungry business, I will never again take any vehicle to this place, they were even more expensive than the Mercedes Benz dealership in Wichita for an issue they caused. They magnified a minor issue into a a $600/$700 issue, NOW IT IS ONLY MY PROBLEM.

I was on the road from Missouri to Oklahoma and my transmission light came on. I called Blackcreek…read moreand they were able to get me in ASAP. Long story short, they replaced my transmission fluid, took it for a test drive, etc. My wait was pretty minimal for being an emergency walk in. The staff were very friendly and helpful. If I ever find myself in a car trouble situation in Emporia, I would for sure be back.

We've used BlackCreek / Anderson for many years now. Sadly the time has come to say farewell…read more My wife brought our Diesel F350 in for service, (Oil, Fuel Filters, Tire rotation), which was done w/o issue. Unfortunately she mentioned the A/C was not blowing out front vents, but through the defrost. A sad, but common problem with these trucks. My advice NEVER suggest this problem to a garage, especially a dishonest one. The issue is a common one for farm trucks where vermin chew wires to the vaccum pump. This is usually a simple fix. You can see from the attached photo what they charged me. The mechanic screamed RAT and the clock starts spinning to charge labor for a simple fix. Blamed my problem on wiring harness issues, w/o correct diagnostics. The fix should be rewire, confirm power on pump, if no power, check fuse / turn signals fuse 27. This didn't happen, they charged melp $420 labor, charged me for parts that were not bad, such as the Vacuum pump, (Which they offered to swap back and credit, after I raised hell, and they indeed found the pump wasn't faulty). The truck was returned with a/c issue still occurring. The fix took me 15 minutes. Blown fuse 27. I was charged $700+ dollars for two broken wires and a blown fuse. They didn't do correct simple diagnostics to determine source of power issue. I'm done with them and I am firing them as my shop, I'll recommend the same to my friends. My bill is attached, along with the correct diagnostic steps from powerstroke forum on debugging this issue. 1. The Multi-Circuit Short (The Turn Signal Link)On the 2004 6.0L Ford wiring schematic, Fuse #27 (15-Amp) in the cabin panel powers the vacuum pump, but it also supplies key-on power to the Overdrive (TCS) switch on your shifter stalk, the turn signals, and the cruise control servo.Test this immediately: Put the key in the RUN position and try your turn signals.If your turn signals are completely dead, Fuse #27 is definitely blown. Update: What a sham, the wires they reference were cut in 2006 when the PCM was reprogrammed for custom application. I'm not disputing the vermin issue, I stated as such above. It's life on the farm. I even told them their mechanic did a nice job of rewiring the damage. Earlier today they admitted the vacuum pump, (overpriced) they replaced was actually functioning and offered me a credit on the part only if I returned. I have declined and since my review now claim the part is defective and replacement was justified. Just own it man. You replaced parts that weren't required, you overpriced them, you performed poor diagnostics on the problem and overcharged me on labor. Own it. Don't treat customers dishonestly and they'll come back. We will not, ever, nor will we or my company, Bobwhite Vines LLC ever recommend your services to our friends and farmers.

They did repairs that were not important on a 1996 with over 250,000. I always had another issue…read more Once I drove 3 blocks and broke down again. They put the timing belt on wrong and was trying to charge me for it. Then paid for lifetime Freon fill but it lasted 10 days and he said my compressor was out.

These guys are fantastic. My Mustang broke down on the highway and I had it towed to them because…read moreof a recommendation. Left the car after hours and by 9am they had already figured out what was wrong with it and were almost finished with it. The price was about half what I was thinking. This is a great business.

AMAZING SERVICE & FAIR PRICES -- 5 STARS ALL THE WAY!…read more Really happy with the service here! The mechanic was amazing--super friendly, honest, and easy to talk to . They fixed our 2013 Kia and replaced the catalytic converter for $1,041, which felt like a fair price . Everything was explained clearly , and the car is running great now . Great service, good prices, and a place you can trust. We'd definitely come back! If you want more emojis, a shorter version, or ALL CAPS hype, I can adjust it instantly

Even the most difficult puzzles are fixed and most of the time that day returned . Always…read morereasonable and works with payments, thanks Steve

Ralph V. Go in there with the operators manual and ask them to show you the high mile service and…read morethe engine flush. Then ask them to show you the RO and what they did. I'll be coming through in a couple weeks and I love busting balls on crooked shops.

My daughter @ ESU went to your location for an as advertised coupon of $19.99 oil change. She…read morepresented the coupon which was clearly for $20 but was asked by the women on the counter "what type of oil change do you want". She did not know, so they suggested the HIGH MILEAGE one knowing it was clearly more than her coupon value, and suggested they would deduct some money at the end. This service never quoted, and while conducting the oil change recommended a engine flush for $10. My daughter thinking ok a high mileage change is probably more maybe double, add engine flush the bill should be around $50.00 OH NO at the end she owed $80 for high mileage $15 for engine flush, environmental disposal fees, taxes and the deducted $10 for her original $19.99 coupon. HER BILL WAS OVER $90 for an advertised 19.99 COUPON. THEY CLEARLY TOOK ADVANTAGE OF HER INEXPIRENCE, AND ESU STUDENT. Stay way from this predatory establishment, take your car anywhere else and spread the word about their bait and switch deceiving tactics' also plan to publish this in every available social media available to all ESU students. If you have had similar encounters with this business no is the time to say so....! DAD

Great service! Visiting from Tampa FL and needed tires for…read moremy Jeep. Very friendly staff, quality work and reasonably priced. Very Happy!

My dog is sick and we need to get to Manhattan ASAP but my truck was leaking tons of fluid. I found…read morethese guys online and just showed up. Desperate to get to manhattan I asked if they'd check on the leak. Immediately mike pulled my truck in, made friends with my dog Shera, and put the truck up. He looked closely and checked under the hood. Just ac fluid and it's normal. Yes! Off to Manhattan and it only took 5 minutes at the shop. They didn't even charge me! What a wonderful group of dudes! They even wished Shera the best of luck at her super scary, cancer likely, invasive visit in Manhattan. Thanks mike! Thanks Casey! You guys rock and I'm grateful!! Amy and Shera

It's hard to find businesses with integrity these days but Express Tire and Auto is certainly one…read moreof the few left. I rarely write reviews but the great experience I had at Express left me compelled to do so. They are friendly and completely honest, I wish I lived closer I would do all my business there. Barry Holt Altus, Oklahoma

Express Tire has always been our go to place when it comes to tires…read more They offer excellent service and are very professional and polite. John, Jenny and the crew will treat you right.