This branch of Thorntons is a really disappointing branch, mainly down to the old-fashioned nature of the store.
This branch is located on Market Street in Bolton Town Centre, and the store size is average, probably around a similar size (albeit perhaps slightly smaller) than the Manchester Arndale branch.
This branch was old-fashioned and really in need of some sort of refurb, which I have only seen once before at a Thorntons branch, with similar issues at their branch in Newcastle city centre, located at intu Eldon Square, albeit that is a different store which I have reviewed separately on Yelp.
The staff also didn't appear to stand out, they seemed more relaxed than engaged, motivated and helpful which was the shame.
Poor service and poor overall feel result in a single one-star rating for Thorntons in Bolton. read more