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    Thread Shenanigans

    5.0 (1 review)
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    Photo of RS R.
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    4 months ago

    Great place for Quilting services. In-house fabric selection fit my needs. Great consult towards getting your quilt completed- thank you .

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    Photo of Mary Ann A.

    Mary Ann A.

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    Sweet Home Quilting and Supplies

    Sweet Home Quilting and Supplies

    3.4(5 reviews)
    6.6 km

    Everyone was friendly and so helpful We had about 17 women…read moreand they were gracious to all of us. Would definitely go back.

    Well, I previously would have recommended this place. I got two missed phone calls and a voicemail…read morefrom them, asking to call back. I had a quilt bound way back in May 2025. I knew I didn't have anything that I was waiting on, so was suprised to be getting a call. The lady on the phone said that they had been audited, and the invoice from my quilt binding back in May showed that they hadn't charged me for the fabric I bought for the binding (?). They said I had a balance of $5 and some cents- I was in disbelief, that they would call me, the customer, MONTHS later, and ask for a payment of $5...... If their employee messed something up and didn't charge enough or didn't ring up the fabric....... that is NOT on the customer to rectify months later. Honestly I was so flabbergasted I did pay it- the person on the phone said she was "just doing her job" because she had been asked to call BY THE OWNER. So the owner thinks it's on the customer to pay an outstanding fee for an employee's mistake, again..... MONTHS later after the fact? She reiterated that they had been audited-- I mean...... bummer for them but again as the customer that is absolutely NOT my problem. And certainly it isn't my responsibility to rectify. Astounded that such a small business would even attempt to bother a customer about this months later. Such a sour taste in my mouth. There are multiple other quilting stores around, and I have had quilts bound and/or quilted at other places. I'll probably never go back because I can't even believe the audacity of a shop owner. They should have eaten the cost or taken it out of the employee's wages (whoever messed up). Anything would have been acceptable rather than bothering a customer months after the fact. This would never happen at a larger retail store- and I probably should have just refused altogether. If I had not been so shocked I probably would have. Would they come to my house and demand payment? The entire situation is so bizarre. Beware to customers across the board when this is how you're treated.

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    Sweet Home Quilting and Supplies
    Sweet Home Quilting and Supplies
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    Patches & Stitches - Store front of Patches and Stitches

    Patches & Stitches

    3.3(12 reviews)
    15.8 km
    $$

    A great store! Wonderful staff and a super selection! Not only quilt fabrics but cross stitch and…read moremore! A definite stop anytime going thru Huntsville!

    I am currently on a roadtrip with my grandmother and we decided to take a chance and see what we…read morecould find. While it is a large shop with a great selection of materials, when we first walked in we were not greeted nor acknowledged. It took until we had a few bolts of fabric on the table for them to ask if we needed the fabric cut or even acknowledge that we were in the store. As soon as they began to cut the first fabric I knew we had made a mistake and should have left, they were ripping the fabric instead of using scissors or rotary cutters. Nobody rips their fabric anymore, and hadn't done that since before we had scissors or rotary cutters. When I asked why they rip the fabric rather than cut the lady said to cut along the grain of the fabric; however, it was not ripped straight and I would see that on multiple pieces of fabric they cut for us. They said they left a thumbs width extra on each side, but that was not the case. We were really looking forward to this shop as another shop recommended it, but was very disappointed with the experience. As well as the time it took to tear/rip our fabric is was longer than the time we spent looking. Hope this can help someone who is thinking of shopping there in the future, because it will not be us.

    Thread Shenanigans - fabricstores - Updated May 2026

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