Great service, communication and value from Jeff & Team. Filter cleaning service so far.read more

Great service! We had a small leak in our jacuzzi. My hubby called 4 Seasons & before we even hired…read morethem, helped us & via cell & pictures- walked us through to troubleshoot. This was Saturday.We had a guy over the following Monday. Tub was repaired. We hired them to do our regular weekly maintenance. Very happy customer here! Thx u

We recently hired La Costa Custom Pools for a major pool remodel, and the entire experience…read moreexceeded our expectations. We researched a bunch of different pool companies and asked for quotes and we went with La Costa Custom Pools. The scope of work included remodeling our waterfall feature, installing a new water slide, upgrading the pool control box, adding a salt cell system, replacing all pool lights, repairing cracks and chipped concrete, and repainting the trim around both the pool and spa. From start to finish, the craftsmanship and attention to detail were outstanding. Communication throughout the project was exceptional. We were consistently kept informed about timelines, next steps, and any adjustments. On the rare occasions when work had to pause due to rain, we received clear notice in advance. We never had to guess what was happening or when crews would arrive. Cory managed the project closely and made sure everything stayed on track. He brought in Bob, a master pool structure builder from Great X-Scapes, and along with Peri, they built an incredible waterfall and water slide that not only look amazing but are clearly built to last for years. As with any remodel, a few minor issues surfaced after completion. The trim paint began to chip due to a product issue, and there was a significant leak from an old pipe nipple in the existing pool setup. In both cases, Cory and Bill responded immediately. The entire trim was redone without hesitation, and the leak was repaired quickly and properly. That level of accountability and follow through speaks volumes. The project was originally quoted at around two months, and they completed it in just over one month without sacrificing quality. We couldn't be happier with the final result and would confidently recommend La Costa Custom Pools to anyone looking for professional, high quality pool work!

EVERYTHING went well! Great response time…read more Great work ethic. Talented workers. Cory and Brian are a great team. Cory is a pleasure to work with. Would hire them again in a heartbeat. Ya can't go wrong!

I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

I usually clean my own pool, but needed someone to take over after having knee surgery. I saw a lot…read moreof offers for around $100-$125/month, but thought they can't be any good. So, I found Murdoch Pool Service who was charging $180, but had great reviews. After speaking with owner, Brett, who assured me that they provide a better service than the cheap guys I signed up. After a couple of cleanings, I noticed they were only spending about 10 minutes on my pool and not leaving it "sparkling clean". I spoke with Brett about this and, after looking at the photo his guy took, he argued that he didn't see a problem with the service. I thought OK ...maybe I'm being OCD because I'm used to cleaning my own pool and spending way more than 10 min on it. Then we had strong Santa Ana winds hit and it left quite a mess of leaves, debris, and dirt in my pool. I was looking forward to Murdock coming to the rescue to clean it all up. They spent a little more time than the average 10 minutes and left my pool looking like it still needed to be cleaned. The photos were taken immediately after they left and you can clearly see that they failed to brush the sides, clean out the strainers baskets completely, etc. I'm pretty sure I could have gotten this level of service from the cheap guys. I was expecting to have them help me out for at least 3 months, until I could heal and get back to cleaning the pool myself, but after 2 months I couldn't continue paying a premium price for a sub-standard service. I found myself hopping around the pool on one leg trying to clean up after they left. I would highly suggest you find someone else to clean your pool.

Excellent customer service, very personal and professional. Seems like a family-run company,…read morereasonable prices, including delivery charges. I needed a cover for my spa. They explained all the options, showed me samples, and the prices. There was no pressure, and they even told me to double check my dimensions and get back to them. It arrived on time, was delivered to my house for a resaonable charge, and I have no complaints.

Izzy and his crew have always been there to support my pool service needs: honest, fair prices and…read moredependable! It's great to have someone to consult at a moments notice! You can't go wrong with Ambar

After 20+ years of excellent service to my neighbor and I, our Pool Service retired and we had to…read morefind another company. We chose Wavy Pool for a once a week visit and always paid on time. At the end of August we both noticed that Zee had not serviced the pool and after multiple emails and a no show in a month we had to find another company. Not a reliable company Lex H

Wavy pool and spa services seemed knowledgeable and responsible until one month ago when he was a…read moreno-show. After multiple emails and texts, which were all ghosted, I've had to find another pool service. I would give no stars if that was an option. I would definitely not recommend Wavy pool and spa services to anyone in need of a reliable pool service.

Called several places for a pool patch and David did not disappoint, so glad I went with them…read more David explained the work in simple terminology, and once we reached an agreement went straight to work. Even took the time to explain the work to the tenant. Thank you David for your professionalism and your quick response. Highly recommend.

We had cracked tiles and missing grout. David found the pool had a large crack under the tiles…read more He repaired the crack, installed new tiles an regrouted around the entire pool. We could not be happier! David and his Dad do great work at a resonable price point.

If you need a new pool done right, look no further than the Pool Doctor. Super knowledgeable,…read moredecades of experience, they walk you through all options and happily answer all your questions. Very responsive throughout the whole process - texts/calls - always available. They even got it done a week early just in time for summer! Highly recommend

I recently did a pool renovation with this company and I am happy with how my pool turned out. I…read morewill start with the positives. If you want a pebble tec product there are only two authorized installers and this company uses Sol Pacific. I liked that Don's quote was fairly priced and he didn't try to push anything I didn't need. The quote I got from Gardner was almost double and included a lot of unnecessary work. The crew mistakenly installed expired mastic around the edge of my pool and Trevor owned it and replaced it without me asking which I really appreciated. Overall I was not blown away with Don's customer service. In the planning process I was referred to one single website to pick the tile. I didn't particularly like any of their options and asked if there was another company they could refer me to and got something like "not really they all went out of business". Within 15 minutes of searching I found another pool tile company. I asked if he had heard of it and he said he could get those tiles as well. I was told all the samples would be brought before I left on vacation, but Don delivered the last sample after I left so I had pick my tile based on texted pictures so as to not hold up the project. Trevor went and purchased tile grout without asking me my color preference which I found very bizarre. They were willing to exchange it. I never got any materials showing the different pebble sheen colors so I picked my color from a brochure provided by another company. Trevor asked for the final payment the morning my finish was going in. I said the works not done yet. They said ok then just mail it. I said "aren't you going to come inspect the final product?" and got back we don't have problems with Sol Pacific. Ok great, but then why hire you if they are checking their own work and how about that mistake with the expired mastic that happened just last week? They did come back after I asked, but I was disappointed I had to ask. If you pay for their start up they would naturally come back, but I prefer my pool man to own the water and felt penalized for that.

Our spa has needed repairs for various reasons over the last three years and Action has stellar…read morecustomer service and support. I had to call them in last week for a leak that emptied the spa overnight! Today I had to call them back. We had left the side panels off & turned on a high velocity fan to dry out the "guts". However, there remained a small trickle of water oozing out. Due to the recent rain, and a major leak, it was extremely difficult to locate the minor leak. They arrived today on time, quickly got us water tight, and reinstalled the outer panels. And guess what? No charge! He said their work is guaranteed, so today's repair is covered from last week. These guys are great. Thanks Action Spa.

On time and good service. They were friendly and professional. They explained services if I ever…read morehad any problems with my jacuzzi. I appreciated their information.

I'm a property manager and Scott has been able to come out twice now same day to fix our hot tub…read morejust in time for when we were hosting guests. He's very communicative, efficient and professional and our go-to guy for all of our hot tub needs!! Great pricing too. Seriously a life-saver, I can't recommend this company enough.

Had an easy experience and excellent repair completed by Scott from Pro Hot Tub Repair. He came out…read moreto our house actually the same day we called and also helped me out with a warranty issue as well. Really only good things to say and would highly recommend. We will be using them again if needed.

I looked at Dream Pools and a couple of other bigger pool companies in town. The prices were pretty…read morecomparable for what we were after (a relatively standard pool with a hot tub - nothing massively fancy), and Dream Pools was a hair more expensive - maybe $1,000 or so. However, the other company's main pitch was "we're the biggest pool company in town so that's why you should choose us - how do you know if the other guys will still be in business in 10 years?" First, Walmart is the biggest retailer, but that doesn't mean that it's the best. Second, Toys R Us could have said the same thing 10 years ago, and look where they are now. Third, I don't recall that the other guys offered a 10 year warranty anyway, so what does it matter. Dream Pools, on the other hand gave me a feeling that they'd offer a more personal service, which when you are spending a lot of money on a major project offers quite a bit of peace of mind. In addition, they committed to it being finished in six weeks, which when you have three kids on summer vacation and you don't start until early June, is a big benefit. Throughout the process, Carlos and Sylvia (the company owners) came out 2-3 times each week to check in on things. He offered helpful suggestions, and also worked with us on things that we wanted. His crew was polite, efficient and tidy. Because we wanted to do a few other things as well (new fence, paving around the pool, new sod), I simply went through Carlos to get these done. Any savings that I could have made by finding my own contractors (and these guys were still surprisingly affordable) was offset by not having to deal with them individually to schedule things - Carlos did all that for us. The work was of the highest craftsmanship and quality. The team broke ground on June 7 and I was in the pool on July 17. The pool and the entire garden looks beyond what I could have hoped for. I can't recommend Dream Pools highly enough.

I cannot say enough how impressed and grateful we are for having the opportunity of working with…read moreDream Pools and Landscapes. We gravitated towards Carlos and Sylvia, most in part due to their warm and kind demeanor. Immediately, I was quick to notice their eagerness to listen; to our ideas, concerns, hesitancies, and in turn were clear and concise in answering everything with confidence and honesty. From our first meeting, we knew we could trust that we were in good and experienced hands. Dreams Pools and Landscapes were cooperative and transparent throughout our pool building process. They were able to take our ideas and present a number of potential models which hovered around our budget. They were so proactive in making sure the project was on schedule and on budget, making regular visits and being extremely accessible if we had any questions or concerns. They were easy to work with, from making sure our pool gained HOA approval, to presenting different add-ons, to working with our landscaper to make sure our backyard projects were symbiotic to one another, it was an immense pleasure which I wish upon any potential pool buyer. They worked hard making sure we didn't have any burdens along the way. Carlos and Sylvia's team were amazing and though the process has since reached completion, we still have a line of communication with should we have any questions. The process, start to finish, couldn't have been any more easier. I would rehire them in a heartbeat. Do yourself a favor and contact them when planning your future dream pool.