You have been warned, do not rent from Thrifty at La Paz, Baja California airport. This is the second bad experience I have had with them. the first one was when I returned a car and there was only two people at the office and one of them was the shuttle driver. It took over an hour to check in the car and get dropped off at the airport.
The second, and worst experience, just happened. I made a reservation, and paid for it in full for a small SUV, three weeks prior to my arrival. When I arrived at the airport with my guests I was told that they had no cars! What was worse is that they wouldn't have cars until the following day and they could not guarantee the small SUV that I had paid for. Fortunately I was able to get a car from another company; however, Thrifty had already charged my credit card the moment I had made the reservation three weeks before. I had to file a dispute with my credit card company to get my money back. BTW, Thrifty, at least in Mexico, is owned by Hertz. As the saying goes- "fool me once, shame on you; fool me twice, shame on me. Needless to say, I won't be fooled again. You have now been warned, don't let them fool you. read more
