Easily the worst hotel I've ever stayed at. The building is dirty and view is ruined by the really dirty windows. Scared to use the k cup machine because it was so filthy inside it. I had also had a few Amazon prime items sent to be delivered the day I arrived here but was then informed by the front desk that I had to pay $7 for each of the 3 small boxes that were delivered for free so they're scamming people too. read more

I stayed in one of the penthouses recently. Upon entering the building, I was hit in the olfactory senses by Febreeze. It's very strong which makes me wonder why it's being used that strong. Then I went to my room. The view is great, hands down. Had cold chairs on the balcony. I do mind paying for a FOB when I already paid for the condo. That's like blackmail in a way. And I did spot a water bug by the service elevator. Now in my condo though. My co do was clean as could be. Yes the bedding and pillows are not the best but so what. There is a gym, pool, and the beach. Big TV. Big fridge. Coffee shop and dentist on main floor. All great. However the lack of English speaking people in Florida is weird. You're here to make money, speak the language. Less Febreeze smell...I'm allergic. read more

I'm 50/50 with this place. Pros: -Room is beautiful -The lobby and common areas smell so good, like a spa -The lady we are renting from for the week is wonderful and so kind Cons: -WAY to many pool rules - no rafts or noodles, no food or drink (even though there are various tables set up). You have to be quiet...you get stares if you're having too much fun here. -With anything in your hands they want you using the service entrance and elevator. There is only one service elevator and it doesn't work correctly, so it's frustrating. -Beach is dirty (they can't control it, but it effects the stay). There was a bunch of seaweed in the water and on the beach. -Too far from the boardwalk for the price. Not many things are accesible by walking. read more

Tides Condominiums - Beautiful room - Condominiums Near Me - Hollywood, Florida

Our one bedroom condo was exactly what we needed for a weekend get away. We loved how close the Tides is to bars and restaurants, the pool, and the private beach access. The building is clean and the staff are friendly! read more

Tides Condominiums - Private beach access. - Condominiums Near Me - Hollywood, Florida

TLDR but I highly suggest EVERYONE read this who's considering a stay here, be it long term or short term term. Honestly, the only reason why this Dump is getting one star is because it's the only way I'm able to leave a crappy review about them. First let me start by saying - DO NOT RENT A VACATION RENTAL OR MONTH-TO-MONTH HERE! There's a scam going on here that I have an active investigation going on. I rented a condo by a gentleman named Javier. This place is listed as a condo but in reality it is about 8 Motel 6's stacked on top of one another one the beach. Its such a shame bc there's nothing but ocean views and amenities are superb. DONT LET THESE THINGS FOOL YOU! It's such a shame bc it's clear that the Property Management company is singlehandedly responsible for the lack of ANY hotel or vacation rental vibes at all. Brittany at the front desk was an angel- super nice. Same with the kid from security. But that's where it ended for me. Before I explain the scam, I'll say that the property manager herself is a complete obnoxious b**** who's only concern was to make sure that she looked like she was helping me, when in reality it almost seems as if she may have even been part of the scam. She did a lot of "talking" and bitching about this guy who's scamming ppl, yet the basic of questions wasn't answered- how did this person manage to find out t I rented a furnished monthly rental here for 6 months while I settled back into south Florida. When I arrived from CA on the early morning of 10/14, I came to pick up my keys to find out that not only was I scammed out of $4100, but apparently this property manger and the entire staff, were aware of this thievery going on. They were very kind to inform me that they knew that this had been going on for months, yet strangely there was never any full investigation done in order to prevent it from happening again. The manager didn't even offe me a place for the night. And all of my regular Yelp followers- you know I've been sick and in and out of surgery. Well so did the office manager. In fact- she made me wait almost an hour for her to arrive to the office. Here I am thinking she's going to help me, but all she wanted was to act like she cared. When it was clear she didn't. I almost feel like she is part of the scam. After all- how else was this man able to obtain the real owners name and unit number?? I am currently sharing all info with the Hollywood Police Dept and an investigation is open on my Cade, including the building. Oh- and bc Zelle was used through my Chase app, there's no refund. If you don't want to be out $4000 and don't want to live in a crap hole with angry, shady staff and disgruntled guests, then trust me- go look elsewhere. Hopefully when the investigation finds out who is involved in this, perhaps then this places reviews will start eking up. I know it won't be bc of me tho- read more

Rented a two bedroom for the week. Pictures are very deceiving. The entire cons was rundown, couldn't use the oven because it sets off smoke alarms. Shower leaked all over the bathroom floor. With the price I paid to rent the condo, everything should have been included. You have to pay to self park you vehicle- then you have to pay for the tag to self park on top of that. You have to pay for key fobs- which you have to use at almost every door, a little hard when you are trying to carry all of your beach stuff. The condo was in such disrepair- and with the Surfside condo collapse happening only a few days ago, looking around I was very nervous to stay here. read more

Very clean, slept very well. Miss Gloria Vega was an excellent host. We had a great view of the strip off of our balcony. Showers were spacious and very nice. Beach is clean and not crowded at all. Highly recommend The Tides. read more

Tides Condominiums - Private beach behind the condo - Condominiums Near Me - Hollywood, Florida

i would give this place NEGATIVE stars if i could. the rooms are gross, the bedding isn't clean, hair & pubes all over the place. random bugs in the bed. the ceiling tiles FELL on my head in our condo. they have a BUNCH of HIDDEN FEES. they charge you for ANYTHING AND EVERYTHING. the property manager CHRISTIAN made false promises of fixing things in our room and "free" rentals that we never received. i would never ever recommend this place to ANYONE. they don't care about customer service whatsoever. i've never had such a bad experience anywhere. read more

This is absolutely off my list to anyone! The check-in process is ridiculous. The valet parking deal is ridiculous. The fob to go anywhere is ridiculous. Mandatory masks even if vaccinated ridiculous Using a service elevator to go to the beach, ridiculous Me, not doing my due diligence and wasting $. Be prepared to have cash as that's how this works. Apparently side hustles are happening. Old building, rudeness everywhere. Stay away. Beach is nasty and overcrowded. read more

The owner seemed very nice, they met us at midnight because of a delayed flight. I guess I'm old school and think when you pay for a hotel room you should be able to park your vehicle. Seemed like we were overcharged for every thing. $70.00 dollars to park for 5 nights, In order to do laundry you could add cash to a Tides credit card, Great deal $1.85 to wash and dry, but the minimum amount you could put on card was $5.00. 2 non refundable key fobs for $20.00 each to open doors. $150.00 cleaning fee. This was a 1 bedroom apartment with all tile, We usually pay $150.00 cleaning fee when renting a whole house. $154.00 service Fee. Never Again. read more

My wife and I have been coming to Florida for the last 7 years,this is the worst place ever. Where to begin: there is 4 elevators and one or two elevators are out of order on a regular basis, there is 32 lounge chairs for over 350 units and only 5 umbrellas. During the 3 months we stayed here, so far 6 times the fireman came, we have to pay. $150 a month parking, $20 for a fob key. IF YOU HAVE A CHANCE TO COME HERE: MISS IT,GO ELSEWHERE. read more

I took a trip to Florida May 8th- 13th this year 2019. Unit 10 C Found the place the site Airbnb overall it's a beautiful place. However the day I got there I wasn't greeted by anyone Instead I had to call the women I was told to correspond with for my stay Isabel. To tell her to meet me at the room only for my first impression of her to be "You we're supposed to be coming tomorrow, but we can let you in today" Excuse me?! I have the app that shows my dates of stay and it was the day I arrived. So Isabel let's us in and their is no fan in the bathroom and by the toilet looked to be mold starting. She told me not to worry about it, they were going to get it fixed. Every time I looked at it I was though. The first day for some reason the fire alarm kept going off every 5 minutes that went on for like an hour while the property manager Isabel tried to fix it. Other than those few things the condo is located on the beach so that's a plus, but if you stay there through Airbnb they make you go through the service entrance never through the front doors. Also during my stay I was expecting a package I was told they can except packages it was a $5 fee which is fine. However my package shipped to the place after I had gone back home. I was told the day I was leaving that they won't hold or keep packages after you leave. I was sitting at home in Washington almost a month later on June 8th and got a tracking alert that my package was signed by me at this condo in Florida........ Why a month after my stay are you accepting packages you shouldn't be. With all the disorganization on my arrival it shouldn't surprise me that they can't keep track of who's there and who's not, but this is just unacceptable no one should be just down their accepting packages for people not knowing if they are currently there or not. They definitely have some stuff to work on. I'm still trying to get my package. Meanwhile Isabel said she checked with the office and returned my package, but my post office can't find it to get it redelivered. So I've just learned next time I will just pay the extra money to stay in a beautiful hotel than trying to save some money and getting a place like this again. read more

We enjoyed our stay! Mr Anibal was great responded quickly made our stay easy and was very kind! we loved the view apartment was great! Will be booking here again'!!! read more

Tides Condominiums - Condominiums Near Me - Hollywood, Florida

When we got here, immediately red flags. It's so bad, nothing was clean at all. it seemed like the floors were just dirty. Upon further stay, We noticed many COCKROACHES. DONT STAY HERE. THERE ARE COCKROACHES, running around the kitchen. We spotted like 4 baby cockroaches running across the tiles, absolutely DIRTY and horrid. they don't ever clean this place. Although the furniture is nice and how everything is set up, inside, it is a deeply horrid filthy place with cockroaches in every little corner, they crawled up into some hole in the kitchen cabinet. So gross. read more

Very poor management, you have to walk around to find the office to do the paperwork and these people are the most unfriendly people. The buildings are out dated. The only good thing about this building is the location. Won't be back!!! read more

I am a lady who delivers food, the black race man who works in the valet parking is the only person who is at night, most of the time he is sitting talking on his personal phone, it is the 2nd time that he He asked something and he ignored me, waiting for his cell phone, this time I was very angry, and I told him that he was not a tree that he worked for Tides and he had to answer me, the guy got so upset that he followed me to the car and I He said many unrepeatable insults and even a person who was close, had to interfere because the guy was coming up on me. I can't believe they have such an animal working with the public. This happened to me tonight, Monday May 3, at 9.45 pm read more

Rude front desk people and rude security. If I could give 0 stars I would. I knew people staying here (I was staying across the street) and apparently there are no guests allowed. We had our belongings in our friends room and security basically tried to kick us out. Absolutely horrible. read more

I have lived in this building for about two years. Most of these units are individually owned, it really depends on the unit and price to determine your mileage. The building is more or less seasonal. This means that for a week, month, or quarter you have some people that treat this place like crap. Don't get me wrong there are some tourists that are respectful and treat things as their own. I have just not had too much of that in this building. As for the building, you rarely have to wait for an elevator. There are two large pools that you can use. The pools have chairs for you to use (get there early). There is also a gym that is pretty good. About 6 treadmills, a few elliptical machines, some bikes and a couple stair thingies for cardio. There is also free weights and about 12 machines. You have direct access to the beach so you can send your friends the "haha look at me im on a beach" sunrise photos. The beach in front never really gets too crowded. Depending on your condo you can have pets. There are a couple places to curb your dog, with bags provided. There is valet service and a parking garage. Most condos only provide one space, but you can purchase more. Any gripe that I have is blown away by the view. If you have a beach side view then you will love it. Everyone has a private balcony to gaze off into the wild blue. The view alone has kept me here for my second year and its working its magic for a third. As for the employees in the building, most are great. If you show them respect they will return it. I think the guards and grounds keeping are some of the nicest people. The office is really there to make sure you put a deposit for your keys, and direct any requests/problems. They are nice, but they get a lot of crap. read more

Staff was absolutely rude. Anything that seem fun they have something to say. I came from. NJ to have fun & relax not in this place don't stay here !!! Fr read more

We have had no hot water for days. No reinvestment offered. Every hour we have spent in our unit, has been colder then outside. We covered all the vents, still we needed to wrap in blankets to stay warm. This place is a crap hole. I've been in Florida many times over and never had these problems read more

This property is absolutely horrendous not deserving of its one star. On the outside it looks lavish High-rise But inside it is a Bed bug Haven. When we arrived I asked for instructions on how to check in and of course there was no one to call us after complaining to the office the person was courteous to call and assist us but after two hours and lots of paying $$ and confusion we finally got access to our room. The staff seem like it was in a frenzy unsure of what to do with some of the maintenance issues, we were switched from room because of issues with the original room. If you're expecting a hotel this is not the place to stay, these are private condominiums & you really don't have access to any form of customer service or front desk assistant. There's a fee for everything at this property as well, Mind you parking is $50 for the week which is not bad but if you cancel prior you're still charge the $50. When we open got into the room It was simple IKEA furnishings it looked clean but out dated, upon walking into the kitchen we were greeted by a couple roaches, which took away our appetite. At night we were going to rest but our sheets were full of sand as though they were never changed from the prior guests. I didn't sleep all that night and when I complained the next day there was nothing that they could do they said that they sanitize the whole place. Even though I showed them pictures of bedbugs and big welts all over our bodies especially my children. They charge me $300 to stay for that night with no refund for the incidentals. This is probably the worst and most expensive night I've spent miserable. I would say stay away if you're trying to enjoy your vacation on the beach, Or if you don't wanna take bedbugs home. read more

Hoy sábado 12 de Noviembre al rededor de las 11 de la mañana en la recepción del edificio "The Tides", en fuimos a devolver el carrito grande de la entrada que sirve para llevar equipaje. Al momento de devolverlo fuimos a dejarlo donde corresponde, pero había otro carro igual. En el cual la recepcionista, llega y bromea que no sabía de dónde había salido la licencia de conducir que estaba en recepción (que piden a cambio de usar el carrito de equipajes y al devolverlo, te entregan devuelta la licencia) y dejamos el carrito. Después llega y dice que el carrito va en otro lugar y que nosotros de dónde lo sacamos, porque ya había uno y tenía que ser de otro lugar. Le dije que llegamos tarde pero solo hicimos lo que hacemos todas las noches, en donde sacamos el carrito del mismo lugar. Llego después el guardia afirmando que no era posible, porque ya había otro carrito en su lugar. Yo le dije nuevamente que eso fue lo que pasó. Después la señorita recepcionista dice nuevamente que no es posible y ya cansada me fui. En todo momento estuve con mi hermana, nos trataron súper condescendientemente al vernos de menos edad. Nos fuimos, porque íbamos camino a la playa, y viene el guardia de seguridad del edificio súper enojado y no calmado, diciendo que soy una irrespetuosa, porque no les pareció mi respuesta ante los hechos. El carrito salió de esa entrada, no conozco otra entrada. El guardia de la seguridad me empezó a gritar, en donde constantemente le dije que que necesitaba para solucionar esta situación. En la cual me empezó a insistir que le diera mi nombre, y donde me estaba alojando. Siguió con que no me preocupara, porque casi que me iba a desalojar el lunes que es día laboral. Cabe destacar que el guardia cambiaba constantemente de idioma de inglés a español, tipo "Spanglish". Cómo no me entendía e insistía en que lo llevara a mostrarle la puerta y subir al lugar dónde yo me hospedaba, le empecé a hablar en inglés, ya que pensé que no estaba entendiendo lo que decía. Procedió a tratarme peor, casi al grito, que yo estaba "playing mind games", porque empecé a hablar en Inglés. Después le expliqué, el por qué y siguió insistiendo subir a mi Departamento arrendado. Yo soy una mujer, y este guardia, no paraba de decir que el era la autoridad del edificio, si que tenía qué obedecer y no podía retirarme. A mi me dio susto porque le pedí que me mostrara una ley o algo, no quiero subir con alguien tan agresivo al lugar que me hospedo, porque se enojó por el simple hecho de que alguien más puso un carrito insignificante en otro lugar. PROCEDIÓ CON MÁS Y MÁS AMENAZAS. Después me empezó a preguntar si mi objetivo era que los despidieran, en dónde claramente le dije que solo quería irme a la playa y que jamás quisiera que alguien perdiera su trabajo, pero que se calmara y que parara de gritar. El dijo que estaba calmado y que habían cámaras y que van a ver todo y van a entrar en problemas por mi culpa. Prosiguió con que me fuera, que ya iba a ver las consecuencias el lunes. Me siento súper pasada a llevar, porque fue una situación tan banal, y escaló a un nivel tan innecesario , en donde constantemente trató de intimidarme y que le mostrara mi departamento. Realmente una situación innecesaria. No quería dejar ninguna constancia de lo ocurrido, pero me dió tanto miedo, y fue un abuso de "poder" tan heavy. Ojalá puedan hacer algo al respecto. Me muero le pasa a alguien más, y no termine igual. Además, si tienen alguna duda de lo sucedido, se supone que tienen las cámaras como dijo este guardia y pueden ver cómo fue la situación. Tengan cuidado. read more

If you live here not for 1 year, but like us for 3-4 months, for each parcel, even if it is small, you will pay $ 5 to the building !!!!!! this is terrible! I found out when I ordered a bunch of little things that cost even less than $ 5, but now when the parcels come to the building, I have to pay !!! read more

Please consider before renting or buying a property in this building even for a short stay. I rented for 2 months and I I highly regret it. The staff and the building management is a really huge problem, they are extremely rude and disrespectful. "Shut up, follow the rules and pay" This crustration actually overrides any other conveniences as the building location. The building is a public administration office in 3rd world country, inside the US!! They believe they are protecting the property and the owners, but it's actually the compelete opposite, they are destroying the value of the property. In terms of amenities and public space, the building is too old and it's obvious that it's not well maintained. Doors are old and rusty, dirty elevators, full of graffiti sketches as if you were in a New York subway station!! All of that, for what price, actually VERY EXPENSIVE, you are charged for services as if you were in a 4-5 star hotel, minus the good, kind, smiley service staff of a hotel. If you need to park your car for a couple of days, you have to pay a full week charge of 35 $, and you can't use the remaining days you aleready paid for afterwards, because "this is how our system works". It doesnt stop there, to enter the garage, you need the gate card, for which you have to pay a deposit of 20 $(as if you're some kind of thief who would never return it". Every other move you do comes with either a charge or a deposit, building entrance token =20 $ per token, pool wrist bands = same !! To receive YOUR mail packages, they let you receive the first 5 packages for free "thank god!!" And then they charge you 5 $ for each package. In conclusion, there is no shortage of nice beach buildings (with normal, nice, smiling staff), don't waste your money (and nerves) in this place. read more

the staff was very rude we didn't get an access key to the beach gate they stated you here to wait for someone to let you in or out the room was spacious but the bed had sand in it which means the sheets were not changed. we couldn't get an access key to the building you had to use the intercom and wait for someone to answer. oh and the best of all false advertisement booking .com has the room for 196.00 for the night and the security deposit already came out when we got there they wanted 300 in cash so it cost us 796.00 for 1 night non refundable hopefully this morning we get our 300 back do not stay here horrible experience read more

This is a nice place but there are way too many rules. Unless you plan on sitting quietly for your whole stay you will be reprimanded for something. Unloading a vehicle is a hassle because of these rules and enjoying pool time isn't easy. read more

I just came back home from a week stay at The Tides, and I have to say I absolutely fell in love with it. The pool, the beach, the building - it was all incredible. My grandma owns an apartment in the building and the apartment is incredible. There is a lovely balcony where you can have your breakfast and just relax. It is fairly close to Miami so you can head out as well, and there are many awesome places to check out in the area. I absolutely cannot wait to come back, thank you for everything Tides staff! read more

We rented PH-0. The owner was responsive. The deception with this rental begins with the pictures suggesting it is renovated and everything is in working order. The toilets would not flush properly. There is a constant sulfur type smell radiating from the master bathroom. The handle to the door on the balcony is broken. The shower door in the spare bathroom is off track. The kitchen sink sprays water in all directions. The items provided in the kitchen are so sparse that it makes cooking and eating nearly impossible. There's a random door in the kitchen that leads to the hallway that only has a handle lock that could be easily accessed. The blinds have short posts and it is very difficult to open and shut to see the view. The beds are very hard to the point of hip and back pain. This is just the unit itself. Once you exit the unit, the security is rude and aggressive. There's a mask mandate in effect for the building. One guard even yelled at my 12 year old. We had just entered the building to outrun a storm and were greeted with "security" guards yelling at everyone about masks when there's no longer a mandate in Florida. If you have a chair, you are to use the service elevator. You must use a key fob to both enter and exit this building. Even to access the beach. It cost $70 to park a car. $50 for parking and $20 that is refunded for a tag. I could continue, but the point is I will NEVER visit this place again. read more

Terrible view, too dark and noisy air conditioner. Towels aren't white; there was sand on the floor when we got here. No coffee, no salt or sugar. No natural light on bedroom. Sad. read more

Lied about location, advertised as being Miami, which is it not. Very unfriendly greeting upon arrival. No bringing your suitcases into the lobby, told curtly to bring them in side entrance. Not well maintained at all. Nasty smelly "cafe" on site, it reeked of burnt cooking oil. Find another location to stay for that type of money. read more

Me and family have been staying here for the last 4 days and while the beach is gorgeous the pool area is treated like prison camp! No throwing balls, no jumping, no music, no drinking n pool, and this is best one yet no bubbles. Yes I mean no bubbles their was a little girl celebrating her birthday and this prison guard told her she had to stop blowing bubbles. Come on let's get real how about cleaning your nasty a#$ bathrooms next to pool instead of worrying about bubbles. I would not recommend anybody with kids and that like to have fun at the pool waste your money at this out of dated hotel, or resort whatever the he'll this place is! read more

I've been living here for almost a year and cannot wait for my lease to end, I came here thinking it was going to be such an amazing place but it's the complete opposite, trust me and go to the Wave or the Residences or any other building in ocean ave. To give a quick and straight to the point review- PROS Ocean front CONS - Management office people are inefficient, rude, and actually train staff to give the worst possible customer service I've ever encountered (they've actually said that to me) - The move in price is ridiculous, had to pay a couple of grand in fees that make no sense for a building that's not well maintained. - Elevators are constantly broken, or they take you to the wrong floor... - If you have a pet you always have to come through the garbage area, which the floor is usually covered in shards of glass, and then you have to take the service elevator which usually is dirty from all the construction materials of all the apartments being renovated. If they find you coming through the front entrance they will fine you $100 (yeah there's a fine for everything) -Valet parking people are incredibly rude, also valet is expensive -You have to pay $80 a month for your second car, and you have to walk every month to the management office to do that, and on top of that they always make a mistake and you have to go back after being yelled at by the valet people because you can't get in to the parking lot. It's happened every month for a year, even though I pay on time... - Getting your packages is a hassle, takes forever - They say they recycle, but they don't. There's a separate bin for "recycling" in each floor, which then ends up being dumped in the same trash dumpster. - If you want to go to the pool you need to wear a wristband, if you forget it they kick you out, and write your name down so that if it happens a couple of times more you get a fine. - Sitting on the chairs in front of the building is $15 - Gym has a bunch of old equipment that's constantly broken - If you forget your fob for some reason, they'll take your name down, if it happens 3 times.. you get a fine! Take my advice and stay away from this place, if you look at it for the first time it seems amazing and perfect, once you look closely and live here you'll realize you just wasted a whole lot of money for a place where you can't even have a beer in peace in your amazing ocean front balcony with a couple of people on a Saturday at 9pm, speaking at a normal tone, with no music on, because you'll get a noise complaint. Take and my advice and RUN! read more

I had a signed lease from January 2014. When I arrived to the Tides August 30th, I had already paid the OWNER FOUR MONTHS RENT IN FULL, PLUS DEPOSIT. Two weeks prior to arrival, the owner spread on me, that I would have to wear a wrist band to be able to go to the building pool. You have to keep that one inch large paper band on 24/7. YOU CANNOT TAKE IT OFF. When I told Linda in the management office, I could NOT keep that band on 24/7, since I had to go to appointments, her response was: "THIS IS NOT A HOTEL. IF YOU WANT TO GO TO THE POOL, YOU KEEP IT ON". Things got worse on 9/18, when the owner told me, that if I wanted a wrist band I could take REMOVE, I would have to register as a long term tenant and pay the management a $1,000 deposit. I told the owner this wasn't going to happen, since I had already paid her a deposit. I so had it with management and the situation, I am about to get the DOH involved, and to call a TV station. At NO time, from January -when I signed the lease- to end of August, was I ever told I would have to deal with that management. read more

For the Love of God, don't stay here! We rented from an owner Tina V on the 11th floor and she has a property manager Patricia B. They do not communicate well with you before, during or after your stay. They take money from your secuirty deposit with no communication. They over charged us by $100, no communication from either one. During the stay. we had one maintenance issue after another including the toilet clogging. Patricia told us to go buy a plunger and deal with it. The bed broke, the kitchen has very limited items, we were accused of leaving water running and it was running into the condo below. It was the condo above us. The description said a fob would be avaialble, no fob. They charge $20 per fob and $35 for parking. The full time residents are not happy you rent there, save pool chairs at 6AM but yet we were asked to not save chairs during the day. Warned the elevators would and have crashed if over 5 people in it. Drank wine from glasses with bottle at pool but the next day asked to leave when we had a beer bottle. Said they would have to shut down thte entire pool area for a month if we broke a bottle. We were sitting in the back near the tiki hut. The staff are rude and remind you that it isn't a hotel. They do not want to help you and they won't. Majority of the full time residents are retired and angry and let you know they don't want you there either. There are no instructions for garbage/linens/checkout like every other rental we have stayed at. They take your money and then no communication. I feel scammed. DO NOT stay here, ecpecially floor 11 with owner Tina unless you bring your own plunger. read more

First I would like to say I rented my condo on homeaway. Second is that the tides is locked up like fort Knox. You literally need a key fob to get though every door in the place. And there are a lot of doors. Third thing is you are not allowed to have any kind of bag in the entry/lobby area. You are not allowed to bring your luggage, bags, or even grocery's through the front of the building. You will be made to take everything to the service entrance and use only the service elevator. Kinda like hiding the trash i guess. Forth there is no music allowed in the pool area. We had a small blue tooth speaker in the pool area. We were sitting in a small 4 chair section of the pool area. the music was older rock and some country. We had it turned so far down i couldn't hear it from 4 chairs away. We were first asked to turn it down which i thought was odd because i had to ask my buddy if it was even on. Then a few minutes later we were scolded and told to turn it off because there was no music aloud in the pool area. rules are rules i guess. Fifth and this was the kicker and may scare you away from this place. We went out on the beach on our second afternoon of our stay. we went and had some fun and played in the ocean for a couple hours. When we reentered from the beach you go thru a gate. Upon opening the gate we were confronted by three or four security guards and what appeared to be an officer of some sort. We where promptly led through the pool area, though the lobby area, and into the office. This was in the middle of the day in front of all the other people staying there. We were treated like common criminals and embarrassed in front of everyone. Once in the office and again in front of any one that walked into the office area (which there were at least 20 while we were in there) we were told that they needed our key fobs. We had 2 one we were given when we checked in and one we paid an additional $20 for. We asked what the problem was. We were told that we had cornered a 12 year old on the beach and stolen his key fob from him. We were told we are very bad people and should never have done this. We were scolded and treated like criminals. needless to say they checked our key fobs and they were the ones assigned to us. We were told we could go. No apologizes. No sorry for our mistake. They had brought my wife to tears embarrassed 2 business owners and needless to say we left. Scary place. read more