The hotel itself is not bad. The problem there are the employees who were absolutely rude and…read moreimpolite to us as guests making our whole stay so miserable we couldn't wait to leave. Every time we passed by certain employees (Mrs. Viola and Vanessa if I remember correctly) they looked at us and giggled as if we were ETs. Notice we are not the type of extravagant people one would look at normally, but for some reason they found us funny. Also, every request we had seemed like the hardest thing on the planet to accomplish. We once ordered a spoon in the room (I needed to take medicine) and my bf who was downstairs overheard them commenting how such a stupid request should take at least 30 minutes to be accomplished. I wished they could have a lesson with any American guest/costumer service to learn how to work at a hotel (a place where you work with people and for people). The overall arrogance was so unbearable we decided to cut our stay short and move to Remarque Hotel also in a central area of town.

Charming family owned boutique hotel. We have been there with our make-over-event…read more#princessforoneday and had a good time - nice food, good sized rooms and a well run event series.

The hotel is clean, with lots of facilities for the family. One huge problem is however, that no…read morematter what the situation - the staff are equally unhelpful and unfriendly. I've never experienced such consistent bad service. I put this down to some kind of internal issue, no one seems to want to be here, which makes the entire stay tiresome and unenjoyable.