Impossible to get a hold of through the website. You end up calling numbers nonstop. I recommend…read morefinding your local SS office phone number and calling to schedule an appointment or to keep them moving on your application for Medicare. Which probably won't be around much longer

I was not expecting a two hour wait and was grateful to meet some very nice people also waiting…read more One of them had been there the day before but was being harassed by the security guy so came back that day hoping it would be someone else. He was A LOT and seemed very much wanting to be a bit in your face. I was trying to be nice and that did not seem to have an effect on his snatchy nature. Me and the other two I was talking to were just chatting and he kept coming back and looking around as if we might be shooting heroin together. It was way weird because the office is small and you can see the whole room from his desk. But it is like the DMV though I guess you can make an appointment. I do not know if that is helpful - one of the people waiting said he had done that and it was not helpful. The person working there was a sweetheart and even gave me a heads up about the person working on my stuff so that was appreciated. It has been a long time since I had to have them do something. Again, like the DMV, once you get a person they are usually quite lovely and just doing their jobs but appreciate a smiling friendly face so try not to take your wait time out on them since they are overworked just like the rest of us.

Due to Covid-19 libraries had to close and rework a system for patrons. This location has things…read moredown to a T and even a walk up tent with a librarian to answer questions, help with checking out materials that are already shelved, and help with print jobs as well (to my knowledge this is one of the few if not only place doing so). They do have curbside pickup and drop off through the drive up lot going on too. Even 2 parking spaces for electronic car charging stations Social distancing enforced, masks required and staff working very hard. Books are touched by less people as there is one librarian who only does curbside pickup and one who helped me check out a book that was already on the shelves. Clear communication provided as well.

Miss Holly is the best story teller for the one years olds class! Our kids and all the other kids…read morewere actively engaged the entire time and "no rules" like other toddler library story times. She doesn't need them because the children absolutely love her!

Who could complain about having to come here? This is where you go to redeem any Oregon lottery…read morewinnings over $600 and under $50,000. Bring proper identification and prior to driving to redeem it make sure you sign the back of the ticket as soon as you realize you have won. The few times I've been there I've noticed winners throw away a carbon copy of their claim notice into the lobby trash can. The form has your name address date of birth and social security number on it. I mentioned what I saw to an employee and showed him the 20 customer completed forms in the open trash can. This would make for an easy id theft. The employee politely told me he was aware of it and locking trash cans have been discussed but it didn't sound like it's a high priority above his level. The office is easy to find and the employees are very polite and helpful.

Had a lot of tickets to cash and the staff was very understanding, friendly, and helpful…read more Definitely the best place to cash your tickets! Lucky too!!

Who do you call when you need your smoke alarm batteries changed? Thank you for your help!!!read more

Tualatin Valley Emergency Medical Services and Rescue through 911, is a superb top of the line…read moremedically and trauma trained group of men that come to rescue and provide medical attention to the ill person. I'm thankful of their amazing service. My father past away, after their many attempts to resuscitate him. Thank you.

The US federal budget is 23% of the economy. This little office is one portal to a vast system. Of…read morecourse, to scale, is an online system to handle the vast bulk of interactions. I needed an all-so-quaint in-person interaction, on a timeline, I dreaded. I arrived a half hour before opening, I would recommend. Street parking was ample. The pre-opening lineup is ad-hoc. The first point is that it is a secure federal facility inspected politely. No guns, knives, or pepper spray. That is a good idea, I would not let those in my home, and each person is inspected, which takes time. Next is the magic kiosk. The kiosk user experience design is to separate the wheat from the chaff and assign a number to speak to an actual person. The first question is the bureaucratese "did you have an appointment?" I did not, you should. Then you enter your topic. There is ambiguity in topic. I do not think selecting the perfect topic is needed. Then the machine gives you a number and prints a receipt. There are rows of chairs and a video monitor showing the numbers served and audio announcing the next number. When a number comes up, it assigns a window with an actual person with powerful computer access into the matrix. Obviously you need the proper proof of who you are to access the matrix - bring it. RealID, passport, and the like. Your library card is not proof of who you are to enter the matrix. The big thing which cannot be understood is without a previously scheduled appointment, is your question big or small? There is no way to know. It's Brazil. I thankfully found my question was small. Without an appointment, and with a big problem, you are sent away with a future appointment. I had good service from admission staff and with window staff. I believe things can improve every day, day by day, measured. I'm A-OK with this office when you need it, minus 1 for unknown difference between big and small problems and unknown delays for big problems, especially without making an appointment, which you should.

Flummoxed and befuddled. SS is not here to help us but to hinder us from getting money that is…read morerightfully ours. I've yet to have an interaction that was easy, helpful and successful.

In my experience, any interaction with a government agency is about as fun as having teeth pulled…read more However, both of my visits to the Multnomah County building, the first to apply for passports for my two baby sons, and the second to make a correction to a typo in one of them (not the fault of Mult. Co, BTW), the gentleman working window 8, whose name I have shamefully failed to note, was friendly, patient, and helpful, answer questions and ensuring that all forms were filled out properly, and all fees and required documents clearly specified. What could have been a painful, confusing process was mitigated by his professional attitude, knowledge, and patience. Many, many thanks to this gentleman!

Probation kept my sister on for years charging her excess fees then losing her payment receipts…read more I'm not impressed & would never work here. When I called to assist no calls were ever returned. When my father wrote letters to arrange housing for her, they never responded. We wanted to relocate her case to Sacramento to help her ourselves, but the courts had to be contacted directly as probation failed to forward our requests. IM NOT IMPRESSED!

Unprofessional, lazy, dishonest, and unwilling to do their job. Their officer "teany" was the…read moreinvestigating lead and claimed that he would follow up and contact me. He never did, so I later contacted him by phone, and then he treated me very rudely and dismissively when I tried to get information from him. (I'm guessing because they solicited me by mail to donate to their Police Union/League, which I did not) He was later dismissed and faced criminal charges for lying about a criminal case. This is one of many examples of their systematic corruption and uselessness of their department.

(It is interesting to note that all their previous reviews were removed from Yelp.)-Aug 2022…read more Unfortunately, Tigard PD has a spotty track record in terms of their behavior with residents. I have dealt with an Officer Jackson who along with other officers at night refuse to properly deal with investigations. They play down concerns and then blame the victim. Basically, when I have needed help, they were not there for me. Quality of life issues such as loud music, noises, smells, drugs also are never addressed even though technically they are the only ones that can document it for legal purposes. (This coming from City Code Enforcement)

This is my go to Post Office because the access is easy, it's near Costco (so I got gas then came…read morehere,) and it's always easy. All I had to do was mail some important documents to DOJ for the state for my job and a gift for my bestie in CO. The staff is extremely friendly here, versus the downtown Beaverton location, and I have never waited long. Service is on point. And hey it's cheaper than ups and FedEx. I ALWAYS get tracking!!!

What can I say... it's a post office. So I can't really give them five stars because everybody…read morehates going to the post office. It's right up there with going to the DMV or for some people, even the dentist. However, I don't think it's fair to give this location a one or two star rating simply because going to the post office is generally a pretty miserable experience for everyone no matter which way you slice it. That being said, as far as post offices go, I feel like this is one of the better locations. I've never had a bad experience that related to any of the people who work here. If anything, it's only been because of having to wait for a while due to there being more people needing assistance than there were employees available to help. But that's just the nature of the beast. So if you have to stop by a USPS location anytime soon, I just want to say a) I'm sorry for your loss, and b) go here instead. It will make the pain a little more bearable, I promise. PS - A special shout out to Dawn at the front counter who helped me with shipping my packages today and made the entire process quick and painless. Thanks, Dawn! :)

This particular branch of DHS has incredibly friendly and helpful employees working at it. I've…read morealways been met with a smile. Sure, you have to be on your guard here, but for what it's worth, it seems decently clean and better than other government offices I've visited. Also, forget waiting hours to be helped. Waiting around 15 minutes seems about average. Way less time than the DMV!

How do you rate a state agency? Employees who are doing their best on a shoe string budget with a…read morelack of adequate help.

I am a Disability Representative. I have attempted over a dozen calls to this SSA location to ask…read morevery important questions regarding the status of clients' disability claims and they have NEVER answered the phone. I've spent countless minutes on hold only for the phone call to drop abruptly or have a voice tell me that all representatives are busy, please try your call again later. Unfortunately, the National office is even harder to get through to so your best and likely only bet is to physically go into the office. It's a shame that Social Security makes it so difficult not only for disability claimants to ask questions but for representatives and attorneys to effectively advocate for their clients.

The customer service in this office is outrageous 2 years ago my brother and I were trying to get…read moreguardianship of my mother who was put in a caregiver home in the uk my mother is incapable of taking care of thinks we produced a POA however since it was done in the UK they would not accept it they said they would send a letter to her nursing home to verify even though we had a letter from the home giving the information. I also asked if the Medicare would help cover for the nursing home expenses and they said no as they do not do international I told them I would like to cancel the insurance premiums then as she will not be returning to the US come to find out not only did they not cancel this but they did not send the letter and then apparently her funds were stopped as a letter was sent to her and she did not respond OMG I cannot believe this happened I just found out that her social security stopped I got a letter from the nursing home and going through the process of getting it reinstated and canceling her Medicare which then saves her 185 per month the female that was on duty 2 years ago is disgraceful fortunately they will back date her social security for the last 5 months however they cannot refund her the 185. for the lady 2 1/2 years West Linn office is a disgrace do not go to that office go anywhere else but there