I had an extremely poor experience with this "company" from the lack of follow up to communication to the fact that when I brought concers to the owner I got an apology but no real explaination. For example, with this company you buy all the alcohol and they distribute it to yoru guests todo portion control. Great idea. However at the end of the night any alcohol should have been left with us that night since we bought it. It was not, they kept it. When I called to ask about it after the wedding I was told the owner had no idea where the liquor was and that the guy who worked the event had left overseas so I had to wait. Then on top of that I was quoted a final price the week of the wedding to be ready to pay, I had a check written with that amount, only to be handed a bill for $400 more the day of the event and no one could tell me why. I told them I coudln't have a tip jar out 1, because it was a wedding and we found that to be tacky and 2. the county where they wedding was had very strict liquor laws about exchanging money on county property. What did I find when I got to the venue...you guessed it A TIP JAR. I asked them to remove it and let them know I would be taking care of them at the end of the night only to find out they STILL TOOK TIPS FROM MY GUESTS!!! When I called to inquire about that and a few other issues I was met with her accusing me attacking her and her 100+ favorable reviews and customers. I didn't care about them, I cared about my wedding and the experience I had. Then I was told how she lost money on this event becasue I didn't tip her people? WHAT???!!!!! My guests tipped them all night why would I give them another tip on top of that when they did what I asked them not to?? I could never recommed this busiess to anyone. They would love for you to think they are a reputable business but they really don't care about a clients wishes just that they ahve been in business for 17 years and that is the way they do things. Well if making your clients unhappy and trying to rip people off is the way you do business then mission accomplished. In the days after the wedding the owner said she sent us an accounting of the alcohol that was not returned (which she says she never saw becuase I'm betting her bartenders kept it) as well as a $200 check for what she felt it was worth. Upon questioning her how she came to that decision without asking me if it was acceptable she again told me how awful a client I was and making personal attacks via email. All emails that I have saved for a later date if it comes to it. AVIOD THIS BUISNESS AT ALL COSTS! The fact that she has been in business for 17 years and yet only has 1 review should have been a red flag but it wasn't don't make the same mistake we did. read more