It was pretty busy here, but it's to be expected whatever licensing office you go into. This one is…read morea winner hough because they moved the line a,one quickly. The reason for the five star review though is the employees. I live out of state and was getting a trailer tagged, and she knew the ins and outs and helped me get it sorted out without any hassle which I greatly appreciated.

Who reviews the license bureau? I review everything…read more These people are incredibly understaffed, but they are also extremely nice. I would hate to be the girl that only started recently and doesn't know how to do very many things. She tries her best to help as much as she can, though. There's one woman in there who was super knowledgeable and remembered my wife from a few days ago. She remembered details about us from all the hundreds people she's seen between then and now. Really exemplary staff. They need more people and some better resources. I sure do appreciate their efforts though.

What a joke! Two hour wait, no bathrooms one person at the desk 30 people waiting in line? Gimme s…read morebreak!! They charge enough to provide good service! Get with it or get rid of them!!!

The lady's we nice and it was in and out fast like maybe a 5 min wait and then it took 10 mins to…read moreget done

I have never had a bad experience here. The people working there have always been friendly and…read morehelpful.

Just moved to Springfield from Dallas Texas and purchased a vehicle …read more Arrived at this location and met the most amazing employee named Robin . Her customer service was phenomenal. She reviewed and processed our documents and gave crystal clear instructions and directions to the County Tax Office located in the basement of the Courthouse. The office manager must be super engaged to have employees who treat customers in such a professional manner. Highly recommend this location and staff .

Johanna helped me tremendously in preparing and submitting the required paperwork to the Department…read moreof Revenue (DMV) to get an old family vehicle that had been in my garage for almost a year declared abandoned so I could take possession and title it and sell it to get back some money owed by the family member. She's an asset to the Glenstone license office. Johanna is very patient, knowledgable, friendly, and very customer oriented. I would give her 10 stars if this website would let me. Folks, if you have any kind of problem or question about licensing vehicles I highly recommend the Glenstone office. And especially Johanna. Thank you Johanna!!! You're awesome!!

It's where ya get you drivers license or to renew your registration for your car, truck or boat.read more

Nov 10, 2025 and I just realized my license expired a few days back. I called the local number and…read morethe polite and professional lady on the other end said I could come in as a walk-in and scan the QR code. (No ticket pulling at the center booth.) She explained the new process of the QR code and waiting to be called to a window. From the time I scanned the QR code at 3:12, to the time I was at the window was quicker than the 4 minutes on the sheet. Granted, I intentionally chose 3 pm because I know most people are scrambling to pick up the kids after school, and it's outside of the lunch hour or the end of the workday. Sita helped me at counter #5 and took care of me so quickly, even with the eye exam with the viewfinder machine. By 3:18, I was on line by the photo area. 3 people ahead of me and I was photo finished by 3:22 pm. The most efficient 10 minutes I've ever spent at a Revenue Office DMV. I asked if the new system was helpful for the staff, and they said that it was. You can see that for yourself, if you get there at 3 pm. I'll never go first thing in the morning before work, because that's what everyone else does. Definitely don't go there during lunch hours, either. I'm glad the new system worked out for me. Must be my karma.

Efficient, Friendly and honestly amazing service. This was by far the best DMV experience. I've…read morecome across in the last 20 years... That's also because where I most recently was, was not a good place. Still! This location is worth being commended.

They did a great job getting me through the line. But the woman who handled my application for the…read more8 year license added several pounds to me on the license. She decided to fatten me up by putting a fabricated number on my license and it annoys me (A LOT). She put in a weight that is more than I have never been even at my very heaviest. For the next 8 years I am going to feel some resentment every time I look at that dang license. I would probably give 5 stars for review if not for this. It annoys me. I told her that my weight had not changed much and she went ahead on her own and added 10 pounds. Did she think I was lying? She can contact my doctor's office if she wants but she should not just invent a number.

So I came to this DMV,I had to get new tags for my car…read more I walked right in went to the renewal line didn't take 5 min and I was done,thank god. The lady was very polite. Whattttt ya I said it she was very polite. Got me a new Hog tag. Woooooo Pig Soooieeee 62.75 a yr.gotta support the home team!!!!!!!!