Compared to other Tim Hortons, they are the best! They are friendly, give great service, give me a receipt, honor a Senior discount, clean bathroom (men's) and the list goes on. Plus, I am starting to like Donut's. Thanks for everything you guys and ladies do, it is much appreciated. read more

I go there all the time after work for my donuts and drink. Never once that one of their donuts were out I love it! I ALWAYS get the honey cruller aka the best one and in other locations they're out but this one they have it for me hehe and ofc their matcha and other drinks r golden. And they get ur food ready for u so quick and very attentive at the window and very friendly. read more

Had a Girls Scout event. Ordered through app 1 solid hour before arriving, they charged my card, arrive to pickup and told me I had to be there for them to start order. Told me it would be a half hour to have order ready. No part of process indicates orders that are paid for already are not prepared before arrival. Had to pick up elsewhere as I did not have 1/2 hour. @timhortons - It is 2024 Please give up and close your store - you don't get it. Be better if we rent your building to someone else. Hmmm read more

I don't know why a mobile order would take over 20 minutes to fill (2 sandwiches), especially when they aren't even busy? They hadn't even started my order before I arrived. Apparently it was more important to empty their trash first. No apology for the delay and no explanation. Rude. Then both sandwiches came with one piece of bacon each. Seriously? read more

Tim Hortons has been my go to coffee shop ever since I had my first sip back in 2010. The price is right and seems nowadays locations are everywhere I go. This location is one of my frequent stops but I have to give them only 3 stars because the service is always slow. Don't get me wrong they try hard but being a cold stone creamery and Tim Hortons takes away from the the staffing efficiency. I stopped by twice in the last two weeks and unfortunately it's taking five minutes for them to even be able to take my order. I went inside both times and had people in front of me that had ice cream orders from cold stone. They had three people working those days and they had two people working the drive-through window and one person working the counter for cold stone and Tim Hortons. Drive through is the way to go if your going to this location. The staff are kind and the inside and outside are well kept. I'll still come here because of the kind staff but I'll definitely stick to drive through from now on. read more

Tim Hortons - It warms my heart seeing this sign - Coffee & Tea Near Me - Oxford, Michigan

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I ordered a bagel from here and what I got was disgusting. There was cream cheese smeared all over the outside of the bag, as well as the inside and the bagel itself. I think you would have better luck with a toddler making you a bagel. Absolutely atrocious, don't give these pricks your money. read more

Tim Hortons - Bagel bag - Coffee & Tea Near Me - Oxford, Michigan

Ordered a double toasted bagel and double cream cheese it came out not toasted in the cream cheese was a very thin layer gave the bagel to my puppy it was it was bad I'll go to bagel bomb next time read more

I hate this tim hortons more like Tim horrors one I ordered a meal a 12 got a coffee and wrap it includes a hash brown too once i get my order it's 30$ and I don't get a hash brown I ask "Angel" for it and she was so stupid that she told me a number 12 a meal doesn't come with a hash brown This place sucks her co workers were mean too read more

I love going to this Tim Hortons. Most of the staff is great-especially Makenzie-she's got the most polite and sweet personality and she has the perfect voice for her position. When they get my drink order correct, they make it perfect. The location is convenient and the service is pretty quick. read more

I have no idea how they are staying in business!!! The coffee is rarely correct! It is either hot water with cream OR they give me dark roast. Maybe one time out of 10 it will be good. I often end up throwing it away it is that bad!!! Unfortunately, a huge waste of money!! I do not order food there because it is rarely right so I don't even try anymore! Such a bummer because Tim Horton's really does have the best coffee when it's not watered down or dark roast because they are out of regular :-( read more

I usually like Tim Hortons but today's experience really sucked. They forgot eight bagels, the Timbits, and two muffins! Also, the chipotle chicken sandwich I bought had no chicken. I had to go back out and drive back for the stuff they forgot. Never again. read more

My sister came thru the drive thru this morning and ordered two medium ice caps. This unfortunately isn't the first nor the second time that our ice caps have been not ONLY completely melted but also half empty. Then to make things even worse she shoved the tray into my face rushing me and causing my ice cap to fall over which she witnessed and didn't even bother to offer to remake it. I have to say out of all the Tim Hortons I have been to thru out my life and the thousands of dollars I spend every year with this company this was the worst experience I have had to date. Hope to see better customer service out of this review. read more

Quite literally the worst tim hortons in oakland county. Food is always cold and horrible. Every single employee I have ever talked to has an attitude. Especially the male employees. I've given up on this place and resort to mcdonald's when i'm on the go. This tim hortons has awful accuracy when it comes to taking orders and MAJORITY lack professionalism. read more

I am giving Tim Horton's a 3 star review, but please understand that it is based on what you would expect from a Tim Horton's, not from a different type of restaurant. I must say that things have improved here drastically. When I first went to this store, there would be 6 people working the drive thru, but they would not acknowledge anyone that walked into the dining room. They would all just stand there and stare at you (they weren't busy). No one would say "someone will be right with you" and they definitely would not go and get anyone to help. This has changed. Now - there is usually someone available to help the person that actually takes the time to get out of their car an walk into the restaurant. And - in a new twist, they actually greet you and ask to take your order. They don't just stare at you. Crazy, but true. Now - the food is Tim Horton's. They have donuts and coffee. The egg white breakfast sandwich is a good choice if you are watching your waistline, but it isn't ultra tasty. The coffee is good. Just remember, this is a fast food place. You are not going to get gourmet. I give the 3 star rating based on the much improved service. read more

I come here everyday for about 4yrs now, because I dont want to drive to orion. I always order a triple triple extra large with espresso. Was good for a long time but recently either it's not stirred no sugar no espresso cup isnt full. Idk y I keep coming, I'm paying 7 dollars for two coffees and they aren't right or taste horrible. Trying to be loyal and assume maybe they have new employees, but it's not worth it to me anymore. read more

This Tim Hortons is so freaking slow. I can be the only cat in the drive through getting a coffee and it still takes 5 minutes. Every time they answer the speaker now it is welcome to Tim Hortons I will be with you shortly. Who are you waiting on there is no cars in front of me?????? Then you always get the sorry for the wait. No your not or you would stop doing it every time. Still sucks tonight o sat at the speaker for 5 minutes no one came on so I pulled up to the window and sat for another 10 minutes and had people walk by look but never acknowledged me. They were not serving customers they were too busy with red cleaning buckets. Fifteen minutes to get a coffee when there were no customers inside lol. read more

I love my Tim hortons coffee in the morning. As a military recruiter, I travel all over Michigan and spend a lot of time in coffee shops. But Tim hortons in Oxford is my favorite. The staff and owners are always warm, kind and very efficient, which is important for those who are on the run in the morning! They have delicious coffee and an excellent food menu. If you're traveling through town or just looking for a good cup of morning coffee, look no further. This should be your only destination for coffee, donuts and good conversation! read more

Employees swearing up a storm, all I felt was disrespect at this location. Lacks professionalism if even if the workers were only teenagers. Do better read more

if you want to pay extra for sh1t then not get what you ordered this is the place to go! this is probably my 5th time in a row i have experienced this specifically from this location. personally i love spending nearly 4 dollars on a basic bagel because i want cream cheese on it, and i love recieving said bagel not toasted with nothing on it! perfect! this is the reason why tim hortons keep closing down in michigan. you hire a bunch of 12 year old boys who arent trained and literally cant think at all- do better. maybe dont hire children, and dont hire males because neither have the mental capacity to spread cream cheese on a bagel. hopefully they close down this location too, you are a disgrace to tim horton. fvck all of you read more

Walked in on a Sunday morning on a mission for a bagel sandwich. And that is just what I got! Bacon egg and cheese with a western egg it was spicy but not too spicy. Quick and friendly service. Will be back when I'm out this way! read more

I come to this Tim Hortons almost daily. Everyone who works there is so kind and polite. Service is quick and efficient. I've never had a negative experience here for as long as I've gone. read more

Horrible service. Managers not helping employees get orders out, too many people standing around the drive up window, and only one employee working the ice cream counter. Poor layout blocks the view of the workers making the ice cream, which is half the fun of a Cold Stone Creamery. These businesses should be separated. read more

Overall I was left with a very good first impression of this Tim Hortons! The staff was very kind and helpful, even if a few mistakes were made. Upon first ordering, I was unsatisfied with the sandwich I received. However when I approached the staff to change out the sandwich they were considerate and accommodating, working until I was fully satisfied with my purchase. One staff member in particular, Trent, was very especially helpful, as it was he who worked most to make sure I was fully content with my food. All in all I had a very pleasant experience at this Tim Hortons and would definitely return again. read more

Nasty! Coffee is gross and the donuts were hard $6.01 for something I couldn't eat or drink . Such a disappointment.

When I saw this review I was shocked. Living in lake Orion I usually go to the other Tim Hortons, but I went there a couple of weeks ago for a business coffee connection. They have it every Thursday from 8:30 am to 9:30 am. I of course got a breakfast sandwich and a coffee. Loved it and then took my kids the next week. Do not know what old management was like but Geoff treats all his guests like family and the girl who took our orders in a drive through was sweet as pie! read more

The most disgusting coffee from a breakfast place ever. I've had better coffee in waiting rooms and gas stations. Disappointing.

I totally agree with some of the other posts. They have gotten better lately but still fall way short on the customer service side of things. I went to this location almost daily for years and hoped for better results I guess. Finally the ownership must have figured out that if you say hello and thank you customers may stop in? I hope they continue to improve the community needs small business like this one in order to grow ! read more

This location is as described by other reviewers. It's the least friendly Tim Hortons I've ever been to. Staff acts as if we're bothering them for coming there. Reach their hand out for money without even saying good morning or thank you?!? That has happened on more than one occasion. I understand some people have bad days but it's seems that the people who I've encountered here are always having a bad day! The wait is always very long as well, no matter how long or short the line is, compared to any other Tim Hortons I've been to. read more

Used to eat there regularly since I work nearby. As of late, I refuse to even go in. The quality of the food is terrible. It's always hastily thrown together like they made it in 5 seconds, not to mention, it takes them 10 minutes to get it even that 'good.' My orders get messed up every other time. More often than not, when I walk in, it'll take up to 5 minutes for someone to even speak to me. I've walked out without being spoken to 5 separate times in the last 4 months. Happened again today. Never. Going. Back. Absolutely the worst fast food joint in the area. read more

Changed ownership and the place went down the toilet. There's not an employee there that can get the coffee order right. Short staffed. Don't bother complaining cause the managers are dazed and confused. Training myself to drink mcdonalds coffee, at least it's fresh and made correctly. read more

Always have great service at this location.......extremely quick and pleasant drive through in particular. The owners are very supportive in the community and definitely develop interactive relationships with their customers. read more

Waited at the drive through for a few minutes. Saw someone inside. Called from the car and spoke to a "supervisor" who told me they were out of coffee. She didn't want to serve us so she pretended not to be there. McDonalds had plenty of coffee. read more

I live near this Tim Hortons and go there every morning. Lately they have not been bad. It has been good product. But that has only been the last few months. After over and over complaining of them giving me watered down cappuccino and when I order an extra large cappuccino and them only filling as much as a large and even sometimes a medium. Now I give them 4 stars but I am rating them lower because I have had more bad times going there then good. read more

Staff is nice, inventory is HORRIBLE. 2:30 and they are out of soup and claim to have made a 'double batch'. Always out of chili around this time. Ordered a sandwich with chicken and didn't even put chicken in it and had to get my money back. Manager apparently doesn't give a crap about inventory or staff. Would never recommend this location. read more

I love this place, good products, good service, clean and well located but and this is huge for me! You have an awesome handicap accommodation with the 2 door entrance pads. I use a walker or scooter and this just makes it so much easier to be independent and not have to worry about reaching/stumbling/fumbling/waiting for assistance. Thanks for allowing me to keep my dignity intact! You have a loyal customer in me! read more

It's unfortunate that I have to give this location such a horrible review, my kids like the donuts and ice cream and it's so close to home. I also have never left a review, good or bad for anything, but felt this one very necessary!! The service is awful, seems as if everyone is constantly in training. Machines are constantly broken, whether it be the ice capp machine, the freezer for the ice cream, the flies in the donut case or the incompetent manager who has no clue what customer service is! Back to the flies, as I looked at the flies landing all over the donuts that my kids were looking to buy and eat, I told the person behind the counter that the flies were landing all over them, the said, ohh and moved the tray to the bottom of the case and looked at me like I was crazy that I didn't want to order anything! That process happened twice when I said nevermind and left. I also asked to see a manager on another visit with which I was approached by a very snotty, snarky woman who obviously has never heard the term the customer is always right! We will never go back to this dirty Tim Hortons!! read more