I had my appointment confirmed, the 'patient portion' of the payment relayed at $19.90 the day…read moreprior. Early the next morning I get up and go to my appointment, minutes after being called back I am informed that I will have to pay $179 for the appointment though I had already confirmed at ~$20. Do not go to these folks, complete waste of time and they can't be bothered to give good information.

From the owner: Welcome to Cottage Grove Dental. We are pleased to offer high-quality, compassionate dental care in…read moreCottage Grove, Oregon, and surrounding areas, including Creswell, Eugene, and Drain, Oregon. Our talented dentist, Dr. Brent Bitner, is committed to serving you with personalized dentistry that fits your individual needs. We work hard to make your dental experience as comfortable and successful as possible, and we are thrilled to offer the benefits of advanced dental technology, including CariVu'Ñ¢ caries detection, CEREC¬Æ one-visit restorations, and digital X-rays. We can tend to your dental needs with experience and integrity, while also focusing on patient education to ensure that you fully understand your dental treatments. We look forward to improving your smile and helping you achieve optimal oral health.

Fantastic!! Best experience I've ever had at the dentist from the office staff to the doctor. I…read morewas there to fix a bad root canal that was done 5 years ago at a different place. For 5 years I haven't been able to chew on the right side. It's a few days after the procedure and I have no pain and can finally chew on my right side. I even fell asleep during the procedure!! I highly recommend!

High costs, and my two procedures didn't resolve my problem. I paid $1717 for a root canal in 2024…read moreafter being referred by my dentist. That was unsuccessful, so in April 2025 I had oral surgery for $2136. When I called yesterday to schedule an appointment due to swelling and pain in the affected area, I was told the cost to see me would be $440 since it's been more than a year (15 months) since my treatment. I'm sorry I didn't have my dentist pull that tooth two years ago, it would have saved a lot of money and is probably what's required now after two expensive and unsuccessful treatments. And I'd feel much better about the experience if they stood behind their work rather than charging me to come in again to see what's the matter now.

THE BEST! Dr. Backer is awesome with a needle to numb you...I rarely ever feel but a slight pinch!…read moreSame for my spouse! Dr. Backer is fast, reliable, & very professional, always a positive attitude/demeanor. I've gone to Dr. Backer starting in '08-'09, & stayed with him until we moved from Creswell to Elmira, OR in '13. We were unaware that Dr. Backer had/has a practice in Eugene, bc I/we would have stayed with him! I/we returned to Dr. Backer in '23 & I swear..it was like a breath of fresh air to have Dr. Backer as our sole dentist. He's absolutely THE BEST!

Great atmosphere, kind and funny staff, personable and thorough dentist.read more

I have been a patient for a few years now and the staff are outstanding! Park and Tammy are the…read morebest! The best dental experience I have ever had.

I have been a patient of Birch Avenue Dental for over 55 years and have always had very…read moreprofessional customer service and experienced expertise dental services ranging from cleanings to fillings, crowns and implants. The facility is very clean, friendly staff, maintain current equipment and offer the latest technology in various procedures for their customers. They also maintain a professional mentoring service with other dentistry doctors that allows them to maintain a professional referral system and offer the best technology. I wouldn't drive 30+ miles from Eugene to Cottage Grove if they didn't provide those professional services. Thank you, Birch Avenue Dental!

This location loses paperwork faxed from your doctors office…read more This location NO LONGER has a doctor, (@time of this review). Was told the best I can do is put my name in a list and hope that a visiting doctor might come into their office in the middle of next month. I've never had to fight any service to take my money and render service, as I have had to with this location over the years. They need to try to improve.

Very kind and keep things clean. Brittany was my dental hygienist and couldn't have been more…read moreprofessional and pleasant.

I was referred for a possible root canal. My anxiety level reaches a high when it comes to…read moredentistry. From my first encounter with the staff, making the appointment I was impressed with their professionalism and friendliness and their words of reassurance that they would make this a positive experience. Upon arrival the office staff was wonderful. The office is immaculate. And the doctor was wonderful. He was thorough, was not rushed, answered all of my questions. I wish this office was general dentistry, i would never go anywhere else.

The best dental experience i have ever had. The staff was helpful and professional. Dr. Xia…read morethoroughly explained everything and promised no pain. And there wasn't! They made sure I had follow up information and he even provides his private number in case of emergency. Highly recommend.

I've had multiple root canal procedures (over the years with dentists in So. Cal.), and Dr. Dryden…read moreand his staff are absolutely top notch. He listened to my concerns (regarding previous problems with pain management during a procedure) and explained how the tooth/nerve would be numbed. It was a tooth with one root, so I was in and out of there in a little over an hour.

Beautiful office, amazing front desk staff. I was referred by the Veteran's Dental clinic for a…read moreroot canal of one of my front teeth. Yes I was nervous, but while waiting in the dental chair after getting an xray, you could hear conversations from the Dr's and Patients. They were all so kind to the patients, explaining every detail. And my Dr came in, was as well thorough. The procedure was to take about 40 minutes, To be honest, while they were not rushing at all the procedure of drilling, and filling with a few mere minutes. Letting that set, and then finishing, and polishing. Don't hesitate, if you need an endodontist, this is the place to go to!

I had an appointment with Dr Jarvis this was my first time. I found him very Rude. Even when he…read moresaid there was nothing he could do. He was rude he had no customers service etiquette. This is not a dentist that should be in customer service or around public. If I could rate this a 0 I would

I had to have a refreshment of a previous root canal. They got me in so quick and we're super…read moreflexible with scheduling. Everyone at the front desk was friendly and welcoming. I felt at ease with my treatment plan. The costs were explained to me and I'm happy with the service I had. Definitely recommend.

The whole team was very professional and helpful. I appreciated the intake, all the way to the…read moreend. And, in between was a little bit tough for me, but they were very helpful and had good compassion and helped talk me through the procedure.

Dr Xia ('shaw') was fantastic! Fixed a root canal that my previous dentist didn't do right. The…read moreprocedure itself was easier than I thought it would be, and he was very skilled and it went quicker than I was expecting. He was very understanding when I advised him I need frequent breaks to rest my jaw during long procedures. He called me the day after to make sure I was doing ok. Highly recommended!!

What a great office, cozy, modern, professional, painless!…read more I was referred by a friend and I was happy I did. The office is clean, modern, and it almost doesn't make you feel like you are in a dental office. I appreciated the phone call 24 hours in advance. During the visit I was comfortable, never rushed and best of all I didn't even feel the shot! The procedure was a breeze. Total TLC!! I'm glad that I've found Dr. Liesinger and I would recommend him to anyone..

I had to have an emergency root canal. this was my third. the first (somewhere else a long time…read moreago, was great), the second (somewhere else really bad) and this one. It was amazingly painless and wonderful service. The Doctor was down to earth and was not scamming or upselling at all. he was full honest and most of all PAINLESS. Best dental experience ever.