Our garage door had received little maintenance, other than replacement of the opener itself, for…read moremore than 10 years. There were several issues that needed attention, and Precision took care of them all timely and professionally. We plan to use Precision again if anything else comes up in the future.

Our torsion spring snapped on a two-car garage door and I called two other local places. One phone…read morenumber appeared out of service. I contacted Precision and they picked up right away and took our appointment for the next afternoon. They were clear that a service call fee would be charged. The tech (Ben) showed up on time and was nice. He inspected the damaged door, and then wrote up 4 different options to fix (from cheapest option to just replace the spring, with 90 day warranty, all the way up to replace a number of worn items with a lifetime warranty on replaced parts and service. We opted for one of the pricier options as we purchased the house a few years ago and the garage door has seen better days - not sure when it was last serviced to be honest. Precision was pretty pricey, certainly not cheap by any stretch of the imagination. However they appeared honest, clear in their options and pricing up front and he was quick to perform the work. They did appear to replace all parts with very high quality parts (compared to undersized springs, or cheap bearings / rollers that were there before. We had - 2 Torsion springs installed (for the 210 lbs door) - The new springs are roughly twice as large as what was previously installed. - 10 rollers replaced - Torsion cable replaced - Bearings, center plate and drums replaced - Tune / Lube * (the tech also did a free tune / lube for our 2nd door which did not need repair - not a huge savings but it was nice he offered) It has been a week since install and I am very happy with the smooth operation of the large door. Before it struggled and was slow to open, likely due to very undersized springs and wear and tear on the springs over 10+ years. Suggestion - I normally would expect a company to generally waive the service call fee ($119.95 when the customer has a significant amount of work done). This is what our A/C and water heater company did when our water heater died (we replaced the unit through them, so they waive the service call fee). Precision did not waive any fee (service call and lube & tune fees were still charged even though we replaced every moving part on the door - except for the door itself and the motor / rails). Would rate a 4 star on price, but 5 stars on everything else. Would recommend to others in the area, likely recommend to close friends - but would be clear they are very pricey.

Thank you Pedro of J&S Garage Doors. J&S Garage Doors helped me out in a bind when one of our…read moregarage door spring broke and the door would not open. Excellent and fast service. Very professional. You went above and beyond to make this customer happy with working garage door!! Thank you! HIGHLY RECOMMEND! **J.H.**

Oh my gray goddess gracious The way customer service has gone since I was working sure has gone to…read morethe dogs, in my experience. Today my mind was changed when I received a return call from Independent Garage Doors. They even called me before working hours, which is great for me, because I am retired and get up early. John was so professional and listened to my concern with my LiftMaster. He actually gave me guidance over the phone and sent me a video from YouTube on how to fix it myself, based on the description I gave him of my concern. I am so excited now because it only took 2 1/2 minutes to watch the video and maybe one minute to repair it. Magick? I believe in it and finding this gem of a company was a magickal and enlightening way to begin today. This company will definitely be the first one. I call when my opener finally is no longer of this earthly vessel. I have been taken advantage of by small companies more than once in the last five years, and it's very refreshing to find an honest one.

John was amazing! Great company that takes pride in providing honest and reliable work. I would…read moredefinitely recommend them !

Fast and friendly service! Would definitely use them again. They not only fixed the spring that was…read morebroken on one grave door they also replaced the sensor on the other garage door. I'm back in business with two functional garage doors

Ron is very honest and knowledgeable. Was having problems with a sticky door and he resolved it…read morequickly. Great service, was available next business day to work on it. Definitely would use them again.

Shout out to Austin!!!! I had a lot of wires on my garage ceiling that were there from an old…read moregarage door motor, etc.. I finally decided to have it cleaned up and called this company because of their excellent customer service service and work! Austin came out recently and cleaned up the wire mess. He also discovered that a bolt holding the motor up was loose and that the door sensors were too high. Austin made all the necessary repairs and my garage door is working smoothly now! Thank you, Austin, for the great, professional work. Thank you, Rogi, for setting this appointment up as quickly as you did!

I highly recommend Overhead Door of Puyallup. I was in property management for many years and would…read morereach out to them to service my resident's garage doors when needed. They are always on time and in some cases arrived early which is great. Every tech who came out was very friendly, professional and knowledgeable. To top that off, they are quick at getting issues fixed. I had Darrien out this morning for a keypad replacement. He arrived early and called me upon his arrival. Him being early saved me time in my day. Thank you Overhead Door. Keep up the good work.

Quick Service and very well done. Very knowledgeable! They did a Gararge Door for us…read more Thank you. I would highly recommend them.

So he fixed one door for me and installed 2 garage door openers. After 2 weeks on of the units quit…read moreworking. He put off coming to evaluate, the proposed that i approach Genie to get a replacement for the unit he had purchased, he said he would approach Genie for the replacement, apparently Genie would not replace the defective unit he said he would just replace it. Still waiting -- 6mo now no replacement. Gonna do it my self. Terrible service.

i was really impressed with this company for a couple reasons…read more The garage door they installed wasn't working properly. They came back with a new and improved one and also realized I needed new springs. Doing so, they found two cracked wheels And replaces those as well. Everyone I talked to at the company, was really kind and knowledgable. They really care about their clients and what they do. I HIGHLY recommend them. Thank you Trevor, Kirk, Mike and Marla!

Mike did a wonderful job with my garage door! He was quick and thorough! I highly recommend…read moreOverhead Door of Pugetsound.

VERY Impressed with how professional this company is. My garage door was broken at my rental house…read more I called on Tuesday evening, John came out to inspect, and replaced the garage door by noon the next day. Great price, great service, and great experience. Thank you, John. I highly recommend this company and will gladly refer them out.

John helped me install a new garage door after my old one was falling apart. He was very…read moreaccommodating with my schedule and completed the installation within three days of our initial visit. He went above and beyond my expectations -- after noticing the foundation was rotting, he replaced it right away, even though it meant working later into the evening. He also left my garage cleaner than it was before he arrived. His pricing is fair with a 6 year warranty. John and his team worked diligently, and it's clear he takes pride in doing quality work and never cutting corners. When I later reached out because sunlight was interfering with the sensors, he quickly came up with a solution and stopped by immediately to fix it. I highly recommend Still Movin Garage Door to anyone looking for quality, affordable garage work.