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Nordstrom Rack

Nordstrom Rack

3.2(54 reviews)
1.4 mi
•$$

Great deals on designer clothes. Women's men's and children's. Luggage too. Make up is worth a lookread more

I've shopped at this Nordstrom rack many times over the years, but today was a complete cluster…read morefuck. I went to pick up a package for a friend that was supposedly delivered here at 12:14 PM yesterday. First they told me they wouldn't give it to me, despite the fact that I showed them a screenshot of the Delivery and offered to put him on the phone. Then they said oh if you can have him forward the email where we can read the barcode, we'll give it to you. He did, but there's no barcode that appears. There was an order number which I had already given them and a delivery date and time. With no less than 17 people behind me in the line and only two people at the register despite over a dozen people working at the store, putting mostly returned merchandise back, he proceeded to fail to give me the package which Nordstrom delivered to an address unrelated to the customer despite Ted being requested to deliver at the store. Meanwhile, I had an impulse purchase, and their system wouldn't recognize me despite me standing there with my ID and explained it to them that I had a new ZIP Code less than two months old. None of the previous ZIP Codes worked either. The apparent manager said oh after three times it locks you out, which was proven wrong when I put the first ZIP Code, which is the correct one in for the second time and it let me in but the new sales lady who didn't know what she was doing and called the manager over in the first place pressed cancel, and I said I'm done and chose to live without a pair of sketchers. I think I'm gonna live without walking into Nordstrom rack for at least the rest of 2026. This was a terrible terrible retail experience on every level.

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Nordstrom Rack
Nordstrom Rack
Nordstrom Rack

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Times Square - shoppingcenters - Updated July 2026

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