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    Tims Shuttle Service

    3.0 (2 reviews)
    Open Open 24 hours

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    3 months ago

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    2 years ago

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    Freestyle Taxi Shuttle & party  Bus

    Freestyle Taxi Shuttle & party Bus

    3.0
    (4 reviews)
    15.0 km

    Took my deposit, confirmed via email and then ghosted/didn't show. Ruined my husbands 50th party -…read morehad 12 people with nothing to do. SCAM

    Learn from my mistakes and do. not. book. this. company. Looks like they're operating under a new…read morename - probably because close to a dozen people have called them out at this point. I felt apprehensive reaching out to them to book transportation for a bachelorette party, given the heavily mixed reviews I saw on their (now removed) Google business listing - including several saying that this company no call/no-showed. Since they were the only affordable option, I held my breath, reached out to them, and hoped we wouldn't be added to the mounting stack of flake-out stories about this company around the web. Welp, guess what happened to us. Even though Carrie confirmed our ride the morning of, she reached out and asked if she could push pickup time back by 15 minutes, which gave me a bad feeling, but she promised someone would show up at our original time. Pickup time rolled around, and there was no van to be seen. I called and texted with no answer. 15 minutes later, they still hadn't shown up so we completely had to rearrange our ride situation for 9 people and find alternative transportation...and ended up being late to our event. Did they call or text us? No. I did a lot of mental gymnastics to convince myself it would be okay to book this service -- that as long as I checked in a few times the week-of and got confirmation from them (which we did), we'd be the exception to what seems to be the rule of this company completely ghosting its customers. We were not, and you won't be either. Listen to your gut and listen to the reviews. Don't bother with these people or risk the embarrassment of having to rally your group of friends to quickly find other transportation. The negative things you're reading about them online are true and you can never tell when they will or won't answer their phone. The positive reviews are honestly probably fake -- It's not that hard to set up a new Gmail account. My guess is they prioritize longer-distance, higher-dollar winery trips and will abandon customers who have pre-arranged shorter-distance rides with them if they find a better offer. Michigan City and New Buffalo have Uber service. Use that, instead.

    Photos
    Party bis
    Party bis
    Hitting a few wineries on this Beautiful Saturday in February!!
    Hitting a few wineries on this Beautiful Saturday in February!!
    Party Bus

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    Party Bus

    Tims Shuttle Service - airport_shuttles - Updated June 2026

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