I just want to start by saying what a Blessing it was that I found Scott B at Cleveland Insurance…read moreBrokers. I initally tried getting a quote through an independent national broker and not only was the process a nightmare but the pricing and coverages for my older property in Cleveland were just horrendous. After calling Scottt at CIB I found him to be super down to Earth, helpful and attentive. Being an out of state investor comes with it's own challenges but finding someone local who knows what markets to shop find me better coverage at a lower price. I was just ecstatic. Not only that, but I'm one of those annoying customers that has to question and understand everything and he was patient and helpful through the whole process. I'm super grateful I got connected with him and plan on only coming here for any purchases I have in the future. Thank you!

Highly recommend! My boyfriend and I worked with Scott, he helped us to meet our goal of finding…read moregood insurance for our new car. We really appreciated his knowledge and approachability. The cost of the new insurance is less than what we had been paying and includes far more benefits.

I've had them as my insurance agent for a year now. I've had one claim and it was handled very…read morequickly! Any time I have questions, I can call and they will give me straightforward answers!

From the owner: I am a lifelong Clevelander and a die-hard Cavaliers fan. I appreciate the opportunity to give back…read moreto this community through my work with Allstate. My team and I have a passion for helping customers while building lasting relationships.

I started my policy on January 20 and submitted all required documentation the same day. I received…read moreconfirmation and the policy was issued. A week later, my rate increased because I had not yet used the dynamic drive app. I explained that the vehicle had just been purchased from an auction and was still in the shop. After clarification, they credited the account and adjusted the rate back. Shortly after that, I received an email stating they had not received prior insurance documentation despite the fact that it had already been submitted on January 20. I had to speak with four different customer service representatives before they finally located the documents. I was told the rate would be corrected back to the agreed amount. Two weeks passed and nothing was adjusted. Due to the repeated billing inconsistencies and lack of follow-through, I canceled the policy before the next payment due date (the 20th) and switched providers. After canceling, I received an email stating I owed a balance related to automatic draft cancellation. This entire experience was frustrating and unnecessarily complicated. Clear communication, accurate documentation handling, and consistent billing are fundamental expectations when purchasing insurance. Unfortunately, this experience did not meet those standards.

From the owner: Call for a FREE Quote Today!…read more At Direct we make getting insurance quotes and coverage quick and easy. Get a free Direct Auto Insurance quote today! Visit us online, in one of our 400+ local offices, or call 1-877-GO-DIRECT (1-877-463-4732) to see how you could save money on your car, motorcycle, and life insurance. We provide you with the coverage and services you need at a fair price and welcome all drivers to apply for coverage, regardless of past driving record and credit history. Terms and Conditions may apply. At Direct, we get you auto insurance you can afford with the respect you deserve: Life Made Easier. Choose how to connect, quote or purchase a policy: at one of our locations, by phone or online. Customizable payment plans and due dates. Dropped coverage? Welcome-back coverage with no penalties. No checking account or credit card required to get coverage. Customer service available in-store, online or by phone. Low rates, an affordable price no matter past driving record and credit history. Quick claims process with friendly and helpful representatives. Discounts available throughout our covered states. Local, with over 400 different locations throughout the Southeast.

Hands down the best agents and customer service we've experienced! My whole family goes to them -…read morethey're the best! They shop around for the best coverage and rates for you. Now have better coverage at less cost than when we were with the Farm. Wish we would have changed sooner!

Awesome insurance company! They treat you like family and really work to get you the best coverage…read moreat the best price. It's really nice because they offer several companies so they can shop you around. With one call I found out what it costs in 5 different companies. Saves so much time. They have Erie, Grange, Safeco, Progressive and Met. If you need help they get back to you right away. I highly recommend calling them for a quote. I got auto, home, motorcycle and life insurance. They also have business insurance.

So easy to talk to, their policies are amazing and they were so thorough in their knowledge of…read moreexplaining what each item on the policies meant. The rates they were able to get me are amazing and actually have more coverage than previous policies I have had, and they truly went above and beyond to help me, and I definately went through a couple insurance websites and carriers trying to get the perfect coverage that wasn't going to kill my bank account. I didn't get to talk to Jake but my Nicks associate Travis Bales definately did the commercials justice. Thank you for helping me out! Their home and auto bundle definately puts others to shame.

Miladys was very kind and helpful. I was SO happy with the coverage and the prices she gave me for…read morecoverage!

do not ever mention insta-cart do not ever mention…read moreinsta-cart, uber, lyft, etc. they will immediately deny your claim before it is reviewed, beat them at their own game make sure to add ride share in your policy if you decided to do anything else in your vehicle. they will find a way through loop holes not to honor full coverage. they should be sued!!!!! been fighting with them since 01/01/2024, what a way to begin the new year, also the claims representatives are very rude and twist facts to cover themselves... do not recommend progressive to anyone!!!

I wanted to thank the team at State Farms Kim Smantana for helping me through everything. They…read moresuggested that I increase my coverage in the most nurturing way. They gave me Positive suggestions and recommendations as to why It would be wise to increase my coverage. As it turns out it was one of the most important pieces of advice I ever followed. As I was freaking out after my car accident on all the repercussions that come with it you guided me through this ordeal in a most calming way that made me feel reassured, supported and cared for. Your team helped me through what could have been a very difficult experience. You were there when I needed you and you guided me through this event in a way that was almost painless and I can't thank you enough for that.

Hands down they have Great customers service! Affordable prices and you can get all coverage, car…read moreinsurance, renters, and life.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate agency owner I've had the pleasure of serving and helping protect many individuals, families and businesses throughout the State of Ohio. My knowledge and understanding of the people in this great state helps me provide them with the coverage they need and the level of service they expect. I look forward to helping families like yours protect the things that are important - your Family, Home, Auto, Business and more.

DO NOT PURCHASE FROM JOHN HANCOCK INSURANCE!…read more To anyone looking to purchase a long term health plan for you or your senior parents, here is a buyer beware story. Please take careful notice of whom you purchase from and DO NOT PURCHASE FROM JOHN HANCOCK INSURANCE! My 88 year old mother, a woman who had 13 children and sacrificed more than any of us can imagine, has twice been denied from receiving the benefits of her long term health insurance policy because the company claims she can get around "fine." They denied her last August, even though she can barely see and fell 5 times last year. Last October she fell and broke her hip and could no longer safely live in her home of 50+ years. She uses a wheel chair and a walker to get around and can barely pick up her feet because she is so weak and unsteady on her feet. She is losing her eyesight because of glaucoma and macular degeneration. This shameful insurance company, a company that we trusted to treat our mother with respect and decency in her old age, is denying her the right to live with the safety of knowing that she did the right thing by purchasing insurance to keep a roof over her head. Our father spent his life touting the benefits of insurance, as he was an agent himself (thankfully for a different company), so it's painful to have to share this story with the public; however, we are at a loss as to what to do. How incapacitated does one's mother have to be in order for this company to grant her this policy? She can not take her medicine on her own, she can hardly shuffle herself around the room, she has fallen again in her assisted living facility, and she needs 24 hour care. Even her assisted living facility is shocked that she was denied, again. DO NOT PURCHASE FROM JOHN HANCOCK INSURANCE! At the bottom of their policy it gives a number to call if we'd like to sue them which tells us that they've been down this road many times before. Do they just expect people to give up and not sue? DO NOT PURCHASE FROM JOHN HANCOCK INSURANCE! I'd give this company 0 stars if I could.

Great service, Ervis thank you for helping me and my family! Union company rates, budget friendly I…read morelike the No cost benefits and the permanent benefits for my family. Thank You!

From the owner: Our goal is to help you live confidently. We strive to make every AIL costumer feel valued and…read moreappreciated. We serve more than 50,000 union members including firefighters, police officers, engineers and medical field in United States and Canada. Don’t just have an insurance agent. I am here to help your family and your loved ones. American Income Life helps people manage the risks of everyday life, recover from the unexpected and realize their dreams.