Service Manager, Daniel, and his staff are top-notch! Whether it's a routine oil change, new brakes or a larger repair, the job gets done efficiently by expert technicians! A+++ read more

I can't say enough good things about Eli in the service department. He listened to my frustrating experiences with other mechanics and then did a fair and thorough assessment. At the end of the day, the car wasn't worth what the work would cost and he was honest to let me know this. I respected his approach and appreciated his honesty. He went above and beyond to be helpful for my situation. Kudos! read more

All I can say is, wow! I purchased my first Subaru from this dealership last week & was bowled over by the professionalism, friendliness, fairness, & clarity of explaining the process. Buying a car can be stressful & puzzling, but the process at Tindol was anything but--calm, clear, & easy, with all questions cheerfully answered. A special shout-out to the marvelous Cassie Harlow, sales specialist, and owner Natalie Tindol. I was very pleased to support this woman-owned business. read more

Tindol Subaru - Cassie Harlow, right, with my niece, Claire, who witnessed the ease of the sales process at Tindol Subaru. - Car Dealers Near Me - Gastonia, North Carolina

Great experience at this dealership. Live 100 miles away in Greenville SC local subaru dealer did not have the vehicle I wanted. Found the Subaru Ascent I was looking for on line at Tindol and inquired on line. Jeff responded quickly and quoted a very good price under MSRP listed on sticker. Drove to dealership and got a very reasonable offer on my trade. Jeff did an excellent job and explained all the vehicle options and how everything worked. If I would need another vehicle Jeff and Tindol Subaru has earned my business. This is my 3 Subaru. read more

Michael at Tindol Subaru did a nice job of trying to get me into a Subaru Outback. Earlier in the day, I had already driven the Outback and Legacy at another dealership. I did take a Crosstrek out for a test drive here to make sure I felt like I was getting the full Subaru experience. Buying a car is a big deal and the more informed you can be about their products, the better your final decision. Unfortunately, there was only one Outback on the lot that hadn't already been sold. These things apparently sell like hot cakes. By the time I had decided to go with the Outback, 24 Hours later, it had sold. Booo! Michael offered to try and find me another and maybe do a trade with another dealership. By that time, I had already signed on the dotted line with Volvo. Michael was friendly and helpful. Tindol has pretty high Google ratings as well. The moral of the story is likely this: if you want a Subaru Outback, just order one from the factory. read more

I have a 2005 Subaru Outback and live in Charlotte. I've gone to the dealer on South Blvd and had so so service, nothing great on price, takes a while, hidden fees on bill, and a real sales vibe. I found Tindol because I needed a tune-up and everywhere quoted me $400 plus. My boyfriend didn't believe me so he called about 6 places.... 400 HUNDRED plus! Supposedly the Iridium plugs are expensive and it's a 4-5 hour labor project with where the plugs are... all the fancy stuff you find out about your car after you buy it! Well Tindol quoted us $130-175! We were in shock simply because the hour and labor quotes were so very different but went with them because we figured we had nothing to lose. We were given a loaner car firstly. This was great because the car did in fact take many hours to do because the engine has to be cooled down to get to the plugs. Saved us because we live in Charlotte. Got the bill and it was $118!! They had applied a $50 coupon without us evening knowing about the coupon, so so nice! I have nothing bad to say about the place, only good! Give it a try... it's worth the drive :) read more

Worst experience at a dealership EVER. Go to Charlotte and save yourself the headache of dealing with these yahoos. Poor communication. Very costly repair ended up being DOUBLE what I was quoted over the phone. Car was dirty when I picked it up. They had my car for almost a month! Worst is they dont care - nobody from the dealership has reached out regarding complaints. read more

Purchased my first ever Subaru from Tindol new in 2017. Love the car and will buy another. Sales staff was excellent. Then came service... roasted my ties on the first service and forgot to reset the tire pressure monitoring. Third time made the appointment online, drove 45 minutes there, checked in , sat down and 30 minutes later they came over and said they had no record of an appointment and that it would be a few hours! Went in for oil change on 07/14. Had a coupon for a free oil change. No expiration date presented it and they said it was void and it would be 69.98 plus 19.99 plus taxes? I asked why and they said you already have used your 3 free ones. I said then why do I have a coupon Oh we don't take those when you use them. Then why did you give them to me? Pretty shady. Plus when I go to have my Toyota services they meet me as I drive up, and even wash my car Here they sit inside and wait for you I will go to another Subaru dealer from now on. read more

Yes We did buy the car in 2019 and we have had this problem with the AC ever since. Yes the car was service by another company that suppose to have fixed the problem, but this issuse with the AC is still there. We were told that it will be fixed not just patched up to run for a few month and then mess up again. if the sales man would have told us that the AC wouldn't be fixed we would have never brought the car in the first place. We were told that the AC would be fix, now we are out of an AC for the hot days. Honesty runs a lone way. read more

Amazing experience in purchasing my 2017 Subaru Outback!! I have NEVER had an easier time! Fabulous price! Wonderful service, car was ready and waiting for me when I arrived to pick it up. Communication from internet salesman, Brian was superb. Paperwork was a breeze. In and out in less than 30 minutes. No pressure for "add on Sales" General Manager out to thank me before my departure! Sales man went over every button, symbol, feature before I drive away. GO THERE,! You won't be disappointed!! read more

On a recent road trip from Washington, D.C to Atlanta, GA my tire went flat on the highway near Charlotte, NC. The tow truck drove us to Tindol Subaru to replace the tire so I could continue on my trip. The staff at Tindol Subaru were absolutely wonderful! They were attentive and welcoming to me, my boyfriend, and my dogs while we waited for the tire to be fixed/replaced. When they couldn't get the matching tire in stock immediately (it was a Friday afternoon), they clearly explained my options under my warranty and provided a loaner vehicle so I could complete my trip to Atlanta for a friend's wedding. The service staff, especially Amanda and Paula, really made my day (and weekend) by helping me get back on the road quickly with minimal inconvenience and interruption in the trip. Thanks for the wonderful service! read more

I don't usually gush, but we had a fantastic car buying experience with Tindol Subaru. Brian Tims was our salesperson. He was completely consistent with service, price and professionalism. Not only did he offer the best price in all of Charlotte, he offered to bring a car to us to test drive and then delivered our new car to us at closing. We never had to set foot at the dealership. I have never had a sales person offer so much SERVICE and VALUE as part of a car buying experience. The folks at Tindol were 100% joy to work with. Highly recommended! read more

Recently purchased a Subaru from Tindol. It was hands down the best car buying experience I've had. No high pressure sales tactics, just great price and great customer service. If you considering a Subaru then stop at Tindol, you won't be disappointed. read more

Robin and Chris were AWESOME!!! Buying my new Outback was a fantastic experience. This is my second Subaru and you have a customer for life. Love my Outback and Love Tindol Subaru. read more