Honestly the absolute best . Mark was super helpful answered every single question I had and made…read moreit super east to start up. I couldn't be happier thank you again Mark your the best

I have been with Mark (and Julie) for 14 years. Not only do they continously have the best rates…read morefor my car and homeowners insurance policy they have unmatched and unprecedented service. I can go for months and months without calling but when I finally do they know my voice before I even get a chance to say my name. They are always willing to answer any questions or share all knowledge they have and when it comes to a claim or issue they are immediately on top of it, doing whatever they need to and anything extra that they can. I highly recommend!!

Frances Fisher is the agent I always request at this office because she truly provides excellent…read morecustomer service each and every time. She is patient, professional and takes her time to explain everything in detail. She even followed up with me weeks later on something I was confused about and explained everything with such clarity and was very concise. She doesn't rush you or bully you into anything but listens to you and tries to meet your needs head on! Thank you so much Frances!

Years ago, much of my family and myself held various policies with this agency. We added spouses,…read morecars, motorcycles, homes, and apartments as time passed. My first car and motorcycle carried their policies. We paid, they covered, and we got the occasional break for referring added elements to their portfolio. All sounds good, right? My father passed, I moved across country, and other life changes came to pass. Some of our family still carried some business with them. Some more years pass, and upon my return to the Triple Cities, the first place I thought to go with my car, my fiance's car, our renter's and engagement ring insurance needs was Palmer. We hoped it would help lower cost for the remaining family still underwritten. We were instead told "We're not accepting any new business". For one, I was returning business, not new. Two, I understand turning away business if you're so swamped that you're afraid to give a product or service of an inferior standard that could well effect your image and all-valuable word of mouth advertising. How this could actually be the case for an insurance agency, I won't pretend to know. No one I know has ever heard of such a thing. Either they couldn't handle their current load, or they were lying. Whichever the case, that's not someone I want handling what tend to be crisis needs. We took our business to a newer marketplace type of insurer and received excellent rates and coverage. When asked, I would refer folks to the marketplace. But not Palmer. As he was "Not accepting new business". A few more years pass and I just received a call from Palmer's office, looking to give me some quotes. I can only assume that not only are they ready to take old clients back on, they genuinely needed the business. I decided to return the call. After them not being able to locate the solicitor that left the message (30 mins had passed since the call), they figured out I had asked for quotes before and wanted to see if I was still interested. 8 years after our last contact. I informed that not only was I not, but I proceeded to recount this story and how that they blew it so badly, a second chance would not be afforded. Though cowed, they bravely apologized (kudos for that) and offered one last attempt at a competitive quote. Seeing as neither State Farm nor Chris Palmer ever appear when I search the marketplace for my needs and desired price, I declined their pitch and asked them to remove me from their call lists. Lest you think I'm hasty with judgment, know that I'll eat at a restaurant 3 times before a review, I'll use an automotive garage twice before the same, and am a sucker for a heartfelt apology. But there are times that a business can blow it so badly, that one and done is appropriate. You folks blew it. I don't go out of my way to repeat this to others, but when asked, I recount the above. I felt the ridiculous call today warranted a final response.

Our gal Cindy always takes excellent care of our tax needs. We're long-time clients, and highly…read morerecommend The Tax Shop for everyone's tax preparations.

State Farm is becoming something of the past. 35 + years(premiums) with them just to be treated…read morelike trash

Char France at Alexa Langeland State farm was awesome! I needed my homeowner document email and she…read morewasted no time and provided it to me. Thank you again for your assistance on this matter!

I have used State Farm for over 5 years now. Jim is such a wonderful person! Everyone on his team…read moreis amazing and so helpful when it comes to insurance. I have used them for home insurance and auto! There are never any surprise bills, they are very reasonable!

Jared was very kind and went above and beyond to be sure to not only get me to switch my insurance…read morebut also make it easy to do so!

I have been with Rick Bongiorno Insurance for many years. Rick and his staff have done an…read moreoutstanding job getting me the best policies at the best price available.They sat down with me and advised me of what I was purchasing and what was covered. Rick is a great guy to talk to and understand all my needs for home and car insurance. He always goes above and beyond to get me the best insurance at the best price. I would highly recommend Rick Bongiorno Insurance to anyone looking for car or home or life insurance!!! Chris W.

Went to Rick after my Allstate homeowners and auto policy kept rising in cost every year and I have…read morenever had a homeowners claim in over 20 Yrs and 1 auto claim over 10 yrs ago and no infractions. Rick talked to me about my needs, quoted me a great price from Travelers, was 30% cheaper than Allstate and better coverage. What he quoted was the actual cost. I moved my mother over to him too. Rick is solid!

Tom Burns State Farm Insurance Agency makes insurance easy! I even moved out of the area and still…read morehave my insurance there. They are always helpful and quick to help you get you back on your feet. Recently my daughter needed her windshield replaced and all I had to do was call Seth at Tom Burns and he called Safelite and scheduled a replacement windshield! I've even needed my car towed before and all I had to do was call the office and they called the tow truck. Anytime I need to change or add coverage, all I have to do is call. My whole family uses this office. If you want great coverage and fantastic customer service, call Seth at Tom Burns State Farm Insurance.