I had such a great experience with Tip Top Trough from beginning to end. The office staff were super responsive and always got back to me quickly whenever I had questions, which made the whole process feel easy and stress-free. The installation team were professional, respectful of the property, and made sure everything was cleaned up before they left. You wouldn't even know work had been done aside from how good everything looks. During the last rainfall I inspected the work and everything is working perfectly. Highly recommend! read more

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Was getting water in my basement, a friend recommended Tip Top and they stopped the leak that was leading to the water problem coming from a leak in the eavestrough. Definitely recommend, the guys were great! read more

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I had a great experience with Tip Top Trough roofing company. The staff was professional, the pricing was fair.

It was very nice to deal with Tip Top Trough. After the big storm, we needed the entire system replaced. From contact, to inspection, and then replacement, the process was very smooth. Also, the price was absolutely fair, given the parts and labour required. Mauricio, Enriquez, and Gustavo did a great job replacing the entire trough system of our house and installing additional downpipes. The entire job took only 5 hours. We are very pleased with the work and would recommend them to others. Thanks! read more

Unprofessional. Music cranked during the week, then worked Sunday AM against bylaw (and even after they were told), then left debris on my yard. I am NEIGHBOR to the job (so who cares, right?) read more

They did an adequate job. Arrived on time and honoured the original estimate. But the 2 workers that showed-up at my home tried to "scare me" into buying additional services outside of the quote and that the owner never talked to me about. The truly horrifying aspect of dealing with this company is that they are buying positive reviews. Paying customers - "Enjoy $ 5.00 off (for 3 reviews - up to $15 off in total) this invoice for every positive review you leave online to either Google, Houzz, Homestars or Facebook.". In my opinion, this is highly unethical! read more

We needed an additional downspout installed in the back of the house. Tip top trough was pleasant to deal with through the whole process. The work was done well and the pricing was competitive. The only downside is it took a couple of weeks for them to become available to do the job. Thanks tip top trough ! read more

We needed an eaves repair, and saw Tip Top working in the neighbourhood. We discussed options with them by phone and received a competitive estimate. Despite a backlog of repair jobs due to this unusually rainy spring and summer, the work was done promptly and thoroughly. The crew was professional, and extremely helpful explaining potential problem areas this old home may sustain. They followed up the work prior to invoicing. Extremely pleased with the work and their customer service. Many thanks! read more

We needed to have our eaves reattached to our home and wanted a reliable company to do the work. Estimates and appointment set up was conveniently done through email. The repair was done quickly and the work crew was polite and friendly. I would most definitely recommend and use again if need be. read more

Last summer, I needed to replace my eaves troughs and fascia. I got 3 estimates and all were about the same price but I was most impressed with the advice I got from Pierce of Tip Top Trough. He and Myriam, who runs the office, saw to it that my job was fitted in as soon as possible which I appreciated. The workers were very polite and diligent. There was a scuff mark on one section fascia and they replaced it without any argument. I found Tip Top Trough excellent and responsive to deal with and I recommend their services without hesitation. read more

I  contacted a couple of companies, from the beginning TTT was the most professional. Myriam (one of the owners) answered the phone. I had an estimate the next morning waiting for me. They came the next day to perform the work. The crew was courteous, professional and pleasant to have on my property. I would recommend them to my friends and family.  I look forward to working with them in the future! read more

We needed to get our eaves trough cleaned so we sent a request to receive an estimate via their website. They responded quickly and provided a detailed estimate of the work we needed done. Appointment set up was fast and the tip top team arrived as scheduled. They were efficient and professional and they did a great job, leaving no debris on property upon completion. I highly recommend Tip Top Trough and would use them again. read more

I recently had repairs done to the front and back eaves of my home, as well as downspouts installed. Work was completed quickly, efficiently, and after a big rain storm here, the work was perfect. 2 man crew were clean and tidy. I barely knew they were here. I highly recommend them and will use them again. read more

Great job as always - the guys were prompt, professional, and extremely effective! Keep up the great work, and I'll keep bringing you back and referring you out! Thanks TTT! read more

This is the second time I've used them. They repaired an eavestrough that had pulled away from the house and was causing water to get into the basement. They seem to have done a great job at a reasonable price. I would highly recommend them. read more

Don't waste your time. I contacted Tip Top Trough July 11 and it took them weeks to set up an appointment (July 25). On the day of the appointment I took time off work to meet with Pierce based on a 4 hour window (10-2). Despite being home the entire time, Pierce never showed. I called Myriam and she explained that he had come to our house, knocked on the door and no one had answered. What is interesting is that I have a fully functional door bell (happily tested by Jehovah's Witnesses that very morning within the 4 hr window) and the company also has my phone number. Astounds me that Pierce "showed up" and left without even trying to either ring the doorbell or call me. Their customer service skills are non-existent. read more

I recently had my eaves cleaned by Tip Top and was thoroughly satisfied with the service. The communication was efficient and I was also impressed by the detailed description on the invoice which outlined all the steps performed and recommendations. Would use them again. read more

Tip Top Trough was hired to replace the gutters on my semi-detatched house, install a leaf guard system on my house and my neighbour's house and replace my downspouts with new 3" pieces. The leaf guard system to be installed on my house was supposed to be a different from my neighbours as it was a new gutter installation (according to the company that makes the leaf guard product, the kind I had ordered was more robust than the retro-fit product to be used on my neighbour's side). While I did receive a nice new gutter, the company installed the same leaf guard system on both houses (even though the estimate and invoice clearly state they are different products) without my prior knowledge or consent. And, what was installed was not done properly as it was not attached to the fascia board. Furthermore, my old downspouts were reused and where they were reattached to the new gutter, there was a small hole at one of the connections that was bound to leak. I only discovered these deficiencies after I crawled out the second story window onto my roof to check the job. When I contacted the company about my concerns they did apologize and agreed to come back and correct the problems. They also offered me a 10% discount on the cost of the work. Other than telling me why the leaf guard product they did install was the best product for me, I do not feel that I received a reasonable explanation for the change. The installers that came out were friendly and accommodating and fixed the problems. However, from what I have seen, when installing the leaf guard system to the fascia of the house they only placed screws at the ends of the 3ft pieces and did not secure it in the middle. This negatively impacts the ability of the leaf guard system to withstand weight from above (snow, ice, debris). The invoice that I received following the corrections did not include the 10% discount previously offered. When I pointed out this issue the company did resend the bill with the corrected cost. While I understand misunderstandings in communication can occur, the number of issues I experienced and the level of care taken with the installations have been disappointing to say the least. read more