Amazing! Blew a tire and aaa couldn't get the spare on. He called up Tony's to see if they had my…read moretire and towed it there. We were in and out in 30 minutes! Definitely coming back if I ever need tires again!

Amazing! Had leaking tires and i was in and out in about 10 minutes! Would recommend!read more

The team at Grand American Tires in Simi Valley were amazing! I brought in our 1956 concours…read morecondition Ford Thunderbird and had 4 Coker Classic wide white walls tires mounted and balanced on the vehicle. Manager Eddie Whitlock is a true gentleman who took the extra time to make sure I came in early enough so that he and his team could get the job done in a single day. We don't trust just anyone with our prized Thunderbird but the team at Grand American including Julio who did a perfect alignment on this vintage car with wire wheels (which is much tougher than on a new car, requiring shims and an in-depth knowledge of how to do this right). Frank was also super friendly and knowledgeable. And I almost forgot to mention that the price was amazing and for them to do this on a Saturday over this Memorial Day holiday weekend is nothing short of amazing! A+ highly recommended.

Go to spot in simi for anything tires / brakes / alignment!!…read more Brought my truck in cause I got a nail in the tire front desk worker recognize me from a set of tires I bought on my Lexus took it out free of charge greatly appreciate the hospitality and the service in a crazy day and age. Appreciate you guys!

Jose at Jim tires is amazing super friendly and knowledgeable. Service was fast and easy to…read moreunderstand. Prices are affordable. Will come back again for sure.

I unfortunately wore my tires to past the wire to where they completely opened up on me!…read more Thank god I found Jim's tires to replace my perelli tires. I drive a Mercedes GT and I first went to Costco to get my tires there thinking they'd have them. I waited 20 minutes with shitty customer service for them to tell me they don't carry my unique tires apparently only exotic cars use these tires and I was out of luck. I kept calling places till I got in contact with Jim's tires. The customer service from the beginning a call over the phone put me at ease. The representative that assisted me "Jose" said come on in I got you all taken care of. I will have your tires ready when you come in tomorrow morning and you'll be in and out. I scheduled AAA to tow my car first thing in the morning another great perk this store opens at 7:30am I arrive they're already waiting on me and I was in and out. I swear I wish everyone had Jose's fast customer service and personality he made things easy and explained everything to me to where it made sense. He also updated me on other things I need to get done to my car and hooked me up with 4 free oil changes through an app. Best place I highly recommend it. I'm attaching pictures so you see how bad my tires were ran down and the new ones. Hope this helps anyone in need

First time at Big Brand, Armando and front desk employees are vey nice and professionals, great…read morevalue. I am very happy with the service I got today. Recommend.

As a female, I love this Tire shop because they are honest & great people. Often when going into a…read moretire shop alone, I feel as if I am given a list of services I dont really need or I am often over charged. Here, they are honest and communication is amazing! I have come in here many times when I have a nail in my tire, need my air filled up, and they always get me in and out in such a short amount of time. I highly recommend this location for all your tire & oil change needs.

Gil , helped me last week very professional and knowledgeable. If looking for service i promise you…read more won't be disappointed in the service or with Gil btw the P265/6518 Handbooks fit perfect no rubbing. Thanks again Alan

I really hate to leave negative reviews, especially to small businesses. Fool me once shame on you…read morefool me twice shame on me. Last time I stopped by, I needed new wheels and tires for an old 65 ford. The guy I talked to couldn't be bothered. He basically said look it up online, figure it out and I'll try to order them. I went to another establishment and got what I needed. Months later, this last week my daughter has a flat tire. I put the spare tire on and one of the lug nuts is stripped out. The car only has 4 lug nuts and only 3 work. I drive it to this establishment hoping they can help. The salesman says he can order a tire but the lug nut is a dealer only item. He didn't offer any help or suggestions. I put the tire back in the car and went to another establishment where they helped solve the problem. This place is so flustering. Next time I'll just drive on by.

The two stars is due to them being able to change two tires on the spot and filling the other two…read morewith air. My father had come in a couple days before me and got tired for $30 a tire. I showed up to get mine replaced for the same price EXCEPT the woman at the register was very rude about inflating the price to charge me $50 a tire. I was only able to change two of them, she them told me it would be $120. I asked for a price breakdown since they told me that tires were $50 each. She went into a long rant about how gas prices are higher and therefore they have to charge me more. When it came time to pay, the total was $110, NOT $120. She took my $100 dollar bill in cash and rang my card up for $10 and ONLY gave me a receipt for the amount that was charged on my car ($10). SHADY place with confusing prices and horrible communication. Unless you have an emergency, I wouldn't recommend coming here. Did I mention I was only able to get USED tires? Anyway, save your stress and energy, go to a place with more transparency and clear communication. It goes a long way.

I rarely leave negative reviews, but my experience at Mexicali Tires in Simi Valley was absolutely…read moreterrible from start to finish. First off, the technician had zero customer service skills. He looked completely fed up with his job and made it clear he didn't want to be there. I then asked another man--who I'm assuming was the owner--for a quote on a set of new tires. He couldn't even look me in the eye when he gave me the price. While completely looking away from me, he threw out a confident quote of $2,000 for the exact same tires that multiple other separate shops have quoted me $1,000 for. A 100% markup is just pure greed, and he couldn't even confidently back up his own numbers to my face. To top it all off, the checkout process was a joke. I walked up to the counter and greeted the older woman with a smile, only to get a miserable, stern look back. When I tried to tell her I needed to pay for a tire patch, she couldn't even hear me because she was blasting YouTube videos of nasal canals at full volume on her computer. After I had to repeat myself several times to get her attention, she told me a simple plug patch was $35. Charging $35 for an external plug--when reputable shops actually remove the tire and patch it properly from the inside for less--is absurd. When I questioned the $35 price, she gave me a defensive, condescending attitude and said, "Yes, a lot of people go to different places and act surprised when they see the price." Well, people are surprised because your prices are a rip-off and your attitude is garbage. Take your business somewhere else where they actually value customers and don't overcharge for subpar work

Amazing service, came in for a rotation and rebalance and it was done pretty quick. Bryan did an…read moreamazing job and took care of me. Definitely coming here again!!

Reliable and trustworthy service. It is always an easy time getting my car checked out by these…read morehardworking folks.

They yelled at my grandma they tried up charging her for other services that were not neededread more

Beyond bad. They don't full inspection. Fluids, etc. I bought lifetime alignment 2022 and ever…read moresince it's been worse and worse service. Cutting corners. Now they charge for rotation! That should be included! Get a reputable company beside dealers to do alignment As you can see in the photo, didn't check my fluids. That's not what I call full inspection