Very personable and considerate. Same day appointment available and completed the process of…read morecompleting paperwork and faxing. Made me feel at ease and took away stress about tax situation.

They do a great job with our business accounting. We Highly recommend their accounting and tax…read moreservices.

We have used Patrick Accounting for over 4 years and have great service with them. Very responsive…read moreto our ever changing needs.

I went to this office for 5 years and will now use them through zoom. I was very happy with their…read morecommunication, availability and professionalism.

**********BEWARE*******BEWARE*******BEWARE*******BEWARE****…read more *****STAY AWAY FROM THE COLLIERVILLE, TENNESSEE OFFICE******* I would just like to take a moment a warn everyone to stay away from the H & R Block office in Collierville, Tennessee. The "Tax Professional" (And I use that term loosely), was anything but experienced and efficient. I usually file my return myself but I went there for one purpose and that was the "Refund Cash Advance" option. Before I left that office, the "Tax Professional" was crying because she thought that she had sent my entire refund to someone else's checking account and the "Refund Cash Advance" option that I went there for, was never applied for. The "Tax Pro" told me it was but it was not. They did eventually figure out that my refund is going into MY checking account but, now for over a week, I have been trying to get the problem with the "Refund Cash Advance" card straightened out, only to deal with the manager in the office not knowing how to fix it and eventually becoming VERY unprofessional with me over the mistake that her office caused, even though I have not at any point during this nightmare been ugly to her. After countless hours on the phone with H & R Block and the manager of the Collierville, Tennessee office, I have been told that it's just tough luck for me, they can not fix the mistake they made and refuse to refund me the over $270 that I had to pay them to cause this error because I could have filed exactly what they did from my home for free. I do that EVERY year!! I can not express enough the disappointment I have had with this situation. My sole purpose for going into that office was the "Refund Cash Advance" option and they screwed that up. You would think that with all of the trouble this has caused and the wasted time (Countless calls to local office, multiple trips to that office and hours on the phone with the 1-800 number being put on hold and actually hung up on twice by reps, Mike and Esmerelda), I have spent trying to get this resolved, they would offer to refund my fees but NO! I AM FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND I WOULD ENCOURAGE ANYONE THAT READS THIS TO STAY AWAY FROM H & R BLOCK!!! THEY DEFINITELY DO NOT STAND BEHIND WHAT THEY SAY! I am beyond disgusted and disappointed in the employee that handled my filing, the office manager and H&R BLOCK entirely and I intend to let every person that will listen know exactly what happened and how it was handled. Actually, I have already started.

Wanted to leave a review for an OUTSTANDING employee named "Ursula" (from the MEMPHIS Cigna…read moreHealthspring offices) who went above and beyond helping me out with various questions and concerns, even making various phone calls to me to simply keep me updated. She was friendly, very helpful, talkative, and seemed genuinely interested and caring enough to help me out. Employees like her are hard to find, and she is a tremendous asset to your firm.

I've always received courteous and mainly efficient service from this branch…read more I really appreciate that they still give away mini adhesive calendars that customers can stick on their vehicles' dashboards.

Excellent customer service, very friendly and helpful. They contact me whenever a larger than…read morenormal check comes through to make sure it's legit, that tells me they're watching out for me.

Get service, very patient, friendly along with being very professional, I'll be back next year!read more

Steve has done our taxes for a few years now...and nothing feels better than to refer a friend to…read morehim and to get a call from the friend thanking me for sending her there! Convenient location, too!

I'm extremely disappointed by Steve Parker, CPA. Despite years of loyal patronage, the level of…read moreservice received during my 2023 tax filing preparation was shockingly inadequate, and his dismissive attitude and neglectful behavior, was simply unacceptable. After providing all necessary documents well in advance (late February when he said he was not busy), Mr. Parker repeatedly failed to respond to emails and calls, leaving me scrambling to meet the April 15th deadline. His office also lied on multiple occasions that he was working on my return when he was not. Mr. Parker neglected to file my extension (that he insisted that I do) as promised in a meeting with him just three days prior to Tax Day. His lack of communication culminated in a last-minute referral to another service provider 45 minutes before they closed, causing undue stress and financial strain. It is abundantly clear that his influx of 700 new clients has overwhelmed his ability to fulfill his obligations to existing ones. I emailed him and gave him the opportunity to make this all right but was told by his office staff, a couple of days after Tax Day, that he did not want to do my taxes. The only thing that I did to have him let me go as a client, was to follow up multiple times until I reached his office on Tax Day to inquire about my extension (which he also lied about filing). I implore prospective clients to reconsider entrusting their financial affairs to such unreliable hands.

Brad Carlisle and his team are wonderful to work with! They are available to help answer all the…read morequestions I have and helped save me money on my policies!!! Great customer service and employees. Thank you! Y'all are the best.

I honestly can't thank Mrs. Hollyann enough. From the moment I reached out, she treated me like…read moremore than just a customer, she treated me like a friend. Insurance stuff can be overwhelming, but she walked me through everything step by step, made sure I understood my options, and never once made me feel rushed or pressured. She went above and beyond to help me, and it felt like she genuinely cared about getting me what I needed, not just selling me something. That kind of honesty and compassion is rare these days. If you're looking for someone who truly listens, cares, and makes the whole process smooth and stress-free, Hollyann is the one you want to talk to. I'm so glad I found her and this amazing office. I feel safe knowing I have her in my corner.