Very nice and helpful staff. You are always greeted with a smile. The bank is very clean as well.read more

Bank takes forever for the business lane. I hate when I have to get change, be prepared to have to…read morewait at least 30 mins.

I have been a Wells Fargo Customer since around 2003 or 2004 I believe. I went into the branch…read morelocation at 4405 Dowlen Road, Beaumont, TX 77706 at 2:45 on 5/9/17 to get a cashiers check. I usually wear my sun glasses because of a sensitivity I have to light. The teller told me if I did not remove my sunglasses he would not help me. I told him I would not remove my glasses so he handed me all my papers back. So I left and went to the other location on Gladys. If this is policy, it is very petty and discriminatory. What if I was blind and wore glasses?? What if I just had eye surgery or a dilation? Either way, I didnt appreciate being treated like a criminal by some hip-hop punk that the manager hired over there. I'll take my business some place else.

Their online access is the worst I have ever seen! Messed my password up multiple times and now…read morehave to go to a friggin branch to straighten out their MESS!