For the second time over the past 6 months, I received Exceptional service on my loan applications…read more Both times, I was treated in a very friendly manner, my loan application was handled with a high level of professionalism, and the requested loan was approved in a timely manner. Moreover, I was extremely pleased with and thankful for the different loan amount that was approved for each of my two loan applications.

I'm writing this review to inform everyone when I spoke with an agent, I'm not sure how to spell…read moreher name but I believe its Laquilla from the loan department at One Loan Place today not only was she not helpful, she was very rude, very argumentive, and then she just hung up on me. When I was transferred to her and she came on the line I didn't get a good vibe from her when she started asking questions, however I still continued on. As she continued to ask questions she wouldn't allow me to talk, kept interrupting me as if the info I was informing her of wasn't important. At that time before she placed me on hold I had already made up in my mind that if there was a offer given I would not accept it. I wouldn't want to do business with anyone who employs a person of her caliber. She was very unprofessional. I've worked in customer service over 15 years and I've dealt with all type of customers however I'm never rude to any of them even if they are rude to me. I would highly suggest someone speaks with this agent and take the proper disciplinary action with her because if not, your company will lose a lot of prospective clients as well as being reported to the BBB as I did today based upon such bad service I received. I asked to speak with a manager however one was not placed on the phone. The last agent I spoke with stated a Manager by the name of Mike would call me, however I have not heard from anyone and that was over 2 hours ago. I will be leaving a review and informing all of my friends and family not to do business with a company who treats customers this way. I do not like to leave bad reviews, however based upon how I was treated today that is the only thing I can do.

Worst company to work for. They let frustration and anger build vs actually managing. They blame…read morethe employee for situations they can fix but don't. They are scamming individuals and sales reps have to deal with the black lash for little pay compared to others in the company paid more for less work. They avoid setting up meeting with human resource nor do they encourage innovative thinking and progressive moment. They refuse to award more work to those who want it. I told someone to respect us, because we are not look after and protecteceted by the management staff. They also scam clients through a clever "bait & switch " as people are looking for loans however we are told to get them to credit repair after purposely matching them high risk lenders regardless of what the client says.

I don't usually write reviews, but Legacy Business Systems truly deserves it. My business was on…read morethe verge of collapse because of an aggressive landlord who was pushing me into a corner. I was stressed, exhausted, and ready to give up. Then I called Legacy Business Systems -- and everything changed. They didn't just give me advice; they took charge. They reviewed my lease, helped me understand my rights, and showed me how to negotiate from a position of strength. Within a short time, the pressure eased, and I could finally breathe again. What impressed me most was how personal they made it. They genuinely cared -- not just about the numbers, but about me keeping the business I worked so hard to build. Their experience and confidence gave me hope when I had none left. If you're a business owner who feels cornered, call Legacy Business Systems. They know how to stand up for you, protect what you've built, and turn a bad situation into a comeback story.

I filled out a contact form online because I received a flyer through mail. Customer rep was very…read morerude on phone when they made initial contact. Won't be doing business with them at all.

It was fast and easy. Stacie was great! She explained everything clearly and made the visit…read morecomfortable.

Simple approval process and money in minutes with excellent customer service throughou, they even…read moremake making a payment pleasant