I had the absolute pleasure of being helped by Gloria B. at the Clinique department in the Exton…read moreBoscov's while shopping for makeup for my elderly mother. Gloria was incredibly knowledgeable, patient, and kind, and she went far above and beyond what I expected. She took extra time to understand my mother's needs and even got down on her hands and knees to search for a discontinued item -- something you just don't see anymore. Her compassion, dedication, and genuine care truly touched me. I am so appreciative and grateful for Gloria's help and feel genuinely blessed that she is part of the Exton store. Customer service like this is rare, and Gloria is a true asset. Thank you, Gloria, for making our experience so special!

They Sold us A lemon been fighting with them for months…read more The couch we bought just back in October 2025. Started frying after a couple weeks of having it . After fighting customer service they sent us covers in the mail to put on ourselves. I complained then they sent someone out to put the covers on and they only sent the three bottom cover cushions. The tech put them on top of the old ones, but the whole couch was still fraying not just the cushions then they said that it was against our warranty. I said we bought an extended pet warranty as well. They will not fix it then it started to rip at the seams and every time someone sat on the couch the rip at the seams opened up more. They will not fix it. They will not replace it. They won't do anything so we're stuck with A busted up couch that we paid $1300 for. I canceled my Boscov's credit card. I will never buy a single thing from them ever again.

Cheap little place but does not have lane Bryant or any leather coats, I was looking for a nice tie…read moredye crocs and a knitted sweater but they don't sell any unfortunately

The owners hid my review on another platform, so I'll post it here. Very poor service. For the two…read moreyears I was a seller (never buyer) here, they've continuously low balled me more and more, but to avoid the hassle of shipping my "high ticket" bags and shoes to the big online consignment companies, I sold to them. Owner Olivia and incompetent staff bait customers into coming in via inflated text quotes and then switch the price of what they would offer once in store. There was no distinct difference between my item's condition and what was sent via photos and the texts confirm that. They tried lying and saying they weren't aware the bag model was a small when the text states it clear as day. The girls who work there are not fashion girls and know nothing about high fashion or designer items, so they can only Google and pick the cheapest item they can see and offer it to you to gauge how desperate you are for the cash. I will continue to bring clothes to other Plato's Closet locations, but will never do business with Style Encore again. Beware as they've also told me before that they had recent "incidents" of people successfully selling them inauthentic items, so keep that in mind when deciding if you do decide to buy anything from there. I never purchased, only sold and all of my items sold were proven authentic with receipts and confirmation from Entrupy. Olivia tried contacting me multiple times via phone and text message only after the review was posted. I declined her calls as I felt they were not done with the genuine intention of trying to remedy my concerns. While texting her during the buy, I let her know that I was not happy with how the buy was going and she did not choose to call me until after I had already left the store and posted the review. I felt and feel this was as a result of the negative exposure and as bonafide scare tactic. She also stated I made false statements, to which were completely untrue. I am certain that the one of the owners will "respond" to this review by either making false statements about me or discrediting my entire experience, but they can't provide proof of any of what they allege (ask them to). Screenshots (proof) of my experience have been included for review. Please parse the screenshots and this review to see for yourself who is telling the truth. The owners may also try to say that the original quote to buy the bag was from Dec 2024, which is true, but if you check the April 2025 text when I requested an updated quote due to the amount of time that had passed, Olivia confirmed that the quote would be similar to before and even sent a screenshot acknowledging the same payout herself. Therefore, anything Olivia or one of the other owners state regarding not honoring a quote because it was from Dec 2024 is utterly false. Lastly, this occurred in April 2025 and I ended up selling my bag for much higher than what she offered elsewhere, and so were a few of the other people I recommended to sell here after telling them my experience. It also smells very badly in there, and I'm one of many who have stated this. If/when you buy here, do be sure to have your items authenticated independently of them. If/when you do sell here, do be sure to keep this review in mind when setting expectations of how your experience will turn out. Good luck.

This store was beautiful. I ran in to drop off donations and wish i had more time to shop. I did…read morebuy a pair of shoes but will be back to donate more and shop! The manager was very pleasant and told me about organization. I hope to volunteer here someday too!

From the owner: The Wardrobe is a mission-driven nonprofit organization focused on eliminating clothing insecurity,…read morecurbing fashion waste, and empowering people for success. Because our supporters give and shop, 6,000 people annually leave The Wardrobe shining with confidence in their new outfits. You can shop in person in Philadelphia, Upper Darby, Exton, Kennett Square, or online by becoming a Wardrobe Box subscriber. Clothing Donations are always welcome. We accept donations of clothing, accessories, and footwear for all genders to make them look and feel great. Because we are also a resale store, we accept anything you have to donate whether it be comfy, casual, professional, or dressy attire.

I just wanted to say thank you to Amani for being a big help carrying my table to my car in the…read moresnow. I wanted to give her a tip but didnt have any cash. IOU

I absolutely love this particular Macy's location. It originally opened in 1972 as Strawbridge &…read moreClothier and has absolutely beautiful architecture throughout the store. And being the only store in Chester County, it has a furniture and fine rug gallery. Beautiful escalator atrium. Despite being in a dead mall, it sees a high level of customer traffic. and it has a toy department as part of the company's partnership with Toys "R" Us

I recently moved to the area and finally found a salon that I truly love! Tiffany did my hair and I…read morehighly recommend her and definitely going back to her in a few months. She was very thorough and asked a lot of questions about what I wanted.

I had my hair colored by Serena. She was an absolute pleasure to work with. Professional and just…read morefun to talk to!

Fitting rooms were closed- 2 porta-potty type fitting rooms were set up instead. Waited for a…read morefitting room for 10 minutes before I just left. The people in the fitting rooms still had shopping carts full of items to try on. Nothing in that store is worth that wait. Extremely sparse selection. Wasn't organized or kept nice at all.

This store is a mess! Nothing is in order and the employees and not helpful whatsoever. The store…read morehas a great location but needs new management so it can clean things up.

Visited the store today and everyone working was super nice! The selection was great and they had a…read moremassive last chance section with awesome prices. I was greeted and while I can't say if they greeted every person specifically, the workers were all easy to find, available, and happy to help answer questions. As someone who prefers to shop alone and in peace, I appreciated that I had the time and comfort to do so, while still having workers available for questions. If you ask for help they are happy to assist. I even saw one worker who was walking around with a customer helping them.

I have contemplated driving over an hour to go to your store so I read all of your terrible…read morecustomer service reviews. In over a year Land's End did not correct the problem so that poor reviews about the same complaint continue and have not been resolved? Your replies have only paid lip service with nice words. Why should I waste my gas? It's not the same company I had come to love! When I had a mastectomy 33 years ago and wanted a swim suit for post surgery therapy, Land's End promised a fit for every body type. There were NO mastectomy suits for that body type in the catalog. I called Land's End on it and by the next summer there was an entire mastectomy product line. That's responsive!!!