Our family had to make the hard decision to put down our beloved dog, Arya. Dr. White was so…read morereassuring ESPECIALLY when we were going back and forth on probably the toughest decision our family has ever had to make, but the cancer was becoming too unmanageable and her quality of life was not there for our girl (Arya outlived the original life expectancy of 1-2 months and gave us another 7 months)! Dr. White's reassurance, patience and support through the process has been the backbone to our grieving process. We miss our pup so much but the ice cream sundae she wolfed down and the ease in which the staff assisted in such a HARD/EMOTIONAL process will never be forgotten! We are grateful to the staff at AERC in Oakdale and wish we could thank everyone involved but of course we were hot messes after the event and took our leave out the back (which thank you for that too).

Sat in the waiting room watching sick and injured dogs and cats go by into the inner sanctum. I was…read morehumbled and in tears myself to see dogs on stretchers with weeping parents following. What a quality hospital when your pets are suffering. All staff focused, concerned and professional. I hope I don't ever need them in an emergency, but was quite impressed.

If you're looking for a no-frills, affordable place to take your beloved furry friend, you've found…read moreit. Dr. Laura is amazingly sweet and patient with our pup! Book now - they're usually scheduling out a ways.

My most sincere " Thank You " to the wonderful and caring staff at Century Animal Clinic…read more.. Last Saturday my cat Clyde was very ill and feeling awful. He was very comfortable with the staff and I can tell he trusts them as much as I do.. The calming affect was real as the talented , caring staff put him back on the road to recovery. My entire family entrusts their pets care for the same reasons, for over 40 years... Thank you from the bottom of our Hearts... Dan and Clyde Bollmann

I took my dog here as a puppy (5 years ago) but we ended up using banfield to help defray costs…read more(dumb idea). We then used True Companion Vet Van but I needed her to be seen today for some bad allergies and couldn't get in to see the vet so I called Carver and they got her in within a few hours. The vet and staff were extremely sweet to my overly anxious dog and even made sure she wasn't put in a position where she'd be more anxious. They got her in a room right away because she tends to bark at all the dogs too. But she did super well with the clinic getting in and out and although she doesn't like new people, she tolerated the exam. They were all so good with her. The cost was reasonable as well. They left it up to us what services we wanted to use and didn't push anything. I highly recommend using them for your dog. Thank you Carver for getting us in right away!

Not the nicest staff. Brought my sick rabbit in to get help, and instead of simply just helping…read morethey decided to make some not so nice comments I felt were unprofessional. A veterinarian should be there to help your animal, not judge you and make you feel like a bad pet owner!! My bunny is well fed, he gets exercise by running around HIS room, and gets the best treats in town (I would know I spend $40+ a week on food alone). I'm not a bad pet owner my bunny was simply sick and needed help. He was in rough condition when he came in, I understand, but I'm bringing him in for HELP. Not to be told "he looks horrible." This makes me sad to make this review, as I have had a positive experience before. This visit wasn't the best experience.

We've always received excellent care from the team here and were very sad to have to leave them…read morebehind when we moved two hours north. After a suspicious experience with an emergency vet up here, we packed up the babies and made the trek back down to Maplebrook for a second opinion. It yielded a much better outlook for our boy, who was already perking back up after his experience over the weekend. I mention "the team" and not solely the doctors or techs because every person employed at this building will treat you and your pets with empathy and respect.

This is an amazing team. They have worked with 4 cats of mine and the care and dedication they show…read moreis amazing. For around 7 years, I have driven 40 minutes with my constantly meowing kitties because I wouldn't trust any other vet with their care. Doctor Amber is so talented and well informed and truly works through any health complication that could come up. They are the best! Thank you so much!

We followed Dr. Urban from her previous clinic to VCRAH. She understands the bonds we have with our…read moreanimals and has helped us care for two dogs and helped us to know when it was time to have them put to sleep to end their suffering. She understands the grief we go through with our animals and shares in the love of all animals. Her expertise is top notch, and she has always provided our dogs with thorough care and kindness. We have relied on her for the better part of two decades. Dr. Abby is also wonderful. Couldn't recommend VCRAC more!

Horrible I called this past Saturday as my dog was having…read moreseizures they refused to take her because they said they were booked full I called them the minute they open to try to get her in I had to take her all the way to the University of Minnesota animal Hospital seizing all the way I will never go back there again she ended up having to be put down

Scenic Hills Animal hospital is superb. All veterinary clinics (and physician clinics for that…read morematter) should use Scenic Hills as their model. Friendly, efficient, caring, knowledgeable, down-to-earth staff treat you with respect, partnering with you to get your companion animal the healthcare they need.

the staff went above and beyond in addressing the needs of their local community....to say thank…read moreyou isn't a strong enough expression of gratitude! additionally, all meds were explained and demonstrated with a how and why (and not condescendlingly....extra yay!)

I've been going to Woodbury Animal Hospital for 17 years and they're absolutely the best! Dr. Tim…read moretakes the time to explain everything to me and is extremely knowledgeable. He's kind, patient and personable-- everything you would want in the vet who takes care of your beloved animals. I highly recommend you go here.

This is only my second time seeing Dr. Tim at WAH. The staff is always so polite and friendly! I…read morethink Dr. Tm is so wonderful; he takes time with your pet, answers all my questions, and my Great Dane and I are treated like we matter . So glad to have found WAH!

I started coming to this vet after I decided to keep a found kitten. Kitten was injured and I had…read moreto get her to an emergency vet right away. She needed stitches to be removed 2 weeks later. Life Care was suggested and I was looking for a new vet, so went to them. Decided to stay with them. Most of the doctors have been great. Most techs have been great. I think it's the ownership and staffing/scheduling; as I've noticed in the year and half or so I've been going, front desk staff changes. I've also not seen one of the techs I remember when I first started going there. They aren't retaining support staff and I can guess why they leave. The appointment/record entry is questionable. Regardless of the reason for the appointment, it has been entered as "wellness exam" 9/10 times. When you go to schedule via the portal- there aren't appropriate choices, or comment sections to add info. When you do think you picked the appropriate choice/wording and later check/look it up - the info has changed to generic "wellness exam". No idea of price until you get there and they suggest how to proceed and have you agree. Except for the very first visit, I'd usually never get out of there without paying at least $150, or in that ball park. I said, AT LEAST. Not "on average", but as in, no less than. Every. Single. Visit. Hundreds of dollars for blood work labs, before anything that requires anesthesia (dental cleaning, etc.) Go in for an issue, suspected injury, illness- whatever- and you drop over a hundred for exam, then more for meds. Then a follow up is scheduled for a week or so out- which again costs you over $100. My most recent visit was the deciding factor for me. They suggested a flea and heartworm preventative for my older cat (at the appointment) and I thought that made sense. I was all ready to get the med, when I asked about it for my other cat at home. The tech said they'd have to see my other cat in office before prescribing it for her too; mind you- that was the kitten, who'd constantly been there (as in, about every month) her first year of life for regular wellness exams and preventatives, etc. Refused to give the med for her without seeing her in office, but didn't explain why what was necessary. BUT wanted to send me home with the med for the cat at the appointment. WHY would I treat one cat with a flea preventative and not the other cat at the same time? What would even be the point? That is what I told the tech, and refused the med. I knew already, and didn't want to accept it... At that point and after all the other money spent there over the period of a year and half and red flags- it was completely clear that this hospital ridiculously over charges. Offers urgent care, but somehow the appointment will be days away- but will still be charged urgent care pricing...One way or another; either by exorbitant pricing for certain services, or by over scheduling/unnecessary exams. I have to go elsewhere.

I will not be returning here. I reached out near the start of business and was told I would receive…read morea call back shortly regarding an ongoing life threatening situation with one of my pets. after no call back, I left a review expressing my disappointment at the communication regarding this situation and life care responded with private information regarding my pet, their condition, and potential treatment options while not addressing the fact they never called me back and insinuated that their lack of communication was somehow my fault. additionally the situation at hand had been discussed with a specific vet and I had a verbal agreement of the process of care, and it was only due to this verbal agreement that I agreed to change vets in the first place, but being a critical thinker I understand that policies are polices for a reason and focused my review on the lack of communication. so not only did I not get a call back regarding a life threatening situation, the verbal agreement (which was not mentioned and not the reason for the review in the first place) was not honored, and they violated my and my pet's privacy. Do better, own your own behavior and the negatives that come from that, in addition if the receptionist named Kim is unable to be professional and respectful when there is a valid complaint, they should not be in the position to answer the phone.

An extremely compassionate, professional and timely service. Their customer service is impeccable…read moreand their staff is knowledgeable and caring. Dr. Mike is what you would describe as someone who found his calling. Professional, caring and respectful. He answered all our questions and still asked us if we had any more questions or concerns. I highly recommned this service.

Our visit is complete and as hard as these decisions are to make the process was comforting. This…read moreis my first time using this type of service and I can't tell you how glad I am to have chosen MN Pets. From the first contact to saying our last goodbye the process was very smooth. Communication was great. Our sweet girl blessed us 16 1/2 years of joy and love. She will be missed but knowing her last day was filled with calm love and kindness fills me with comfort. Thank you.

always have excellent service. Staff is very friendly. Can get tough to get an appointment but they…read moredo reach out ahead of time to get you one. Been with them for a few years now and have no issues

Quality issues Our male cat had an issue with going to the…read morebathroom. Upon the first visit it was not properly diagnosed. They did lab work and results and never reported to us. After a family veterinarian referred us to https://veterinarypartner.vin.com It was amazingly clear it was urinary related and serious. (How did they not catch this before when our car literally exhibited all symptoms?) They scheduled an appointment the next day then wouldn't see our pet after they mixed up the appointment time. All these factors together combine to disarray at the front desk, and questionable quality of care. Perhaps for wellness visits they are fine, but if you have real issues with your animal you may want to look elsewhere. We did and we won't return.