I'm a lawyer and my wife is a doctor. The owner of AERT is a crooked liar. Don't go there…read more There are many other cpr classes in the Phoenix area. I signed up online for a class and AERT unilaterally cancelled it and then told me that I would have to take a class at a different location (in a bad part of town) on a date that would be too late for me to obtain a certificate I needed at that time. The owner then said in a loud, angry voice: "We cannot provide you with any classes!!" and hung up the phone. Despite all this, she charged my wife and I $100 for the class. We complained to citicard and Ms. Jaime sent a letter lying about what happened and claimed that we simply failed to show up for the class. I don't know how anyone has given this crooked company a positive review.

Ben tested me for my skills test and was super helpful and gave some added intelligence during the…read moretest. Will use AER again in the future!

Great BLS/CPR class! I really love Eric as an instructor, he helped me learn everything I could to…read moredo BLS and CPR. Eric has a lot of experience in the field working as an EMT and he was able to teach me beyond the curriculum to teach me how it all works in real life. Excellent program, I highly recommend for everyone!

I cannot speak highly enough about this place. I just attended my second class here yesterday,…read more and I continue to be blown away with the level of knowledge the instructor has. He is amazing and not only makes a serious topic fun to learn, but the environment is laid back and comfortable. Though don't be disappointed.

My family and I took the CPR and AED class over the weekend. We are expecting a baby so we all…read morewanted to be prepared. Scheduling was easy and Tyson is responsive to questions over Yelp as I wanted to make sure there was child and infant portion of the CPR class we would take. Check in was simple and the classroom was set up already. It was roomy and comfortable. The bathroom was tidy. There were posters all over the walls which went over some common misconceptions people have about rendering aid, like you can't be sued if acting in good faith. There is a storage space for your belongings which is great since half of the class is hands on, on the floor (as an emergency would be also). I am very pregnant (delivering in a few days) and Drea was quick to offer me accommodation so that I did not have to get on the floor. They also didn't bat an eye at my refusal to partner with a lady who had coughed and blew her nose through the entire introduction video, and accommodated her separately. It is unusual for me to do something like that but now is not the time for me to get sick and they didn't make me feel bad for it. There were some videos playing in the room before we started, which became confusing for my family because they were put out by the American Heart Association and promote hands-only CPR. It made my family think that we were not going to learn rescue breathing. I explained that I thought it was a space-filler for while we were waiting to start and that the current recommendation by the AHA is hands only so less people would be afraid to help. Tyson later explained this issue during the class as well. The class does indeed cover rescue breathing. He also explained how and why some things we learned in past CPR classes are not recommended any longer. The actual training videos were well made and did not seem outdated. The dummies were very cool because they were electronic and had lights to show you if you were doing well enough. Their chest rises so you can see and feel what a strong enough breath is like. I struggled to do 2 minutes of CPR. It was reassuring to work on a dummy with feedback. It was also great to work with a practice AED. I'd never touched one before and they seem scary but after learning how they don't just go off unless someone pushes a button, I felt better. It was good to be able to work with the infant dummies also and to practice hitting them on the back for choking, and chest compressions to see how much pressure to use. I realized I needed to tell my mom to be sure to hit my child harder if mine started choking! My dad realized he better get an AED for the cabin because my mom won't be able to do much chest compression if he were to need it. All in all a well-run class and business.

Great instructor "Dan" was very informative on CPR and taught with experience not just book…read morelearning. Also was entertaining for the subject content. Would highly recommend this establishment.

I highly recommended EMS University instead of this training center. I used EMS last time and my…read moreexperience was 10 times better! I came to this First Aid and Training Center establishment due to a last minute need and was extremely disappointed with my experience. The instructor was super nice, but he lead the class via Video ( like 2-one hour videos!!). After sitting through the grueling 4+ hours, the most frustrating part was being told they don't give out completion cards. Plus their computer system wasn't working for the "e-version" certificate they said we'd receive, so I spent 4.5 hours on a Saturday morning and came away with a half completed piece of paper that doesn't have pertinent info I need to prove I took this class. Not a great experience at all. Wouldn't recommend this place.

I had to take the ACLS course for my job. Signing up and registering for the class was simple. This…read morewas a two-day class first part of the morning was dedicated to BLS and the 2nd part was for ACLS. Hannah was by far one of the best instructors I've ever had. She went through the information so thoroughly and paused if we had questions. She was funny which made class time fly by. She used her knowledge as a nurse and incorporated stories to make the information relevant and engaging which made the information easy to remember. I have always feared EKG strips and she broke down each rhythm to the basics that I FINALLY understood the material and not just memorized the strip. I will defiantly be sending my friends and retake the certification here again if Hannah is still there in two years! One thing to note: If you are taking ACLS the BLS portion will be included in the course. If you did not pay for the BLS portion you will not need to take the test and get your certification. My advice would be to just pay for both and have both certifications updated or recertified at the same time. You are still there for the same amount of time might as well take the test! I had to register in the front after we had a break to register for the BLS which was simple, and I got the book from them. Honestly not bothered at all for the extra fee as my BLS was about to expire in the next 6 months. I did overhear Hannah state if you have taken BLS course at one of their facilities within the week of your ACLS you might not have to take that part and come in later in the class but ALWAYS confirm! They are amazing at communication don't be afraid to ask!

I have been choosing LBW for many years. It is taught by certified and experienced instructors in…read morethe field with old school work ethic. I will choose LBW over any "mandatory training" because at LBW they love what they do. Thank you so much for offering this to healthcare providers everywhere.

Crisis Prevention & Intervention, it was quality well presented and quality too, this presenter…read moreshe really knows her job, professional and well educated on the material she presents to us. The Instructor she is very well equipped she knows what she is doing and has knowledge. We would not have asked for any one else. She did a wonderful job. We were satisfied with everything she presented. Keep your good work. We had a lot of fun and she answered all our question very educative class.

I just completed my Level 2 training and I am very pleased with the instructor, Sharice (probably…read moremisspelled it). She was knowledgeable and thorough with content and physical training. I totally recommend. The only downside is finding the place. Make sure you give yourself an extra 20-30 minutes to get there.

If you are skeptical, unsure or whatever the case might be, like I was... Don't be! I first walked…read morein and was welcomed instantly. I checked in at the front and waited for the class to begin. The class size was small which I liked very much their was only 5 of us! I believe that I got the proper one on one training that I needed from this class... The learning curriculum was watching 4-5 min videos from AHA and then doing the hands on training by yourself and also in a group or a pair. Their was room for lots of practice! The instructor walked around and made sure everyone was doing everything correctly. At the end we did group scenarios and took the BLS test which was 25 questions. The instructor made sure we were mentally prepared. I highly recommend Desert Education Solutions! Thank you again instructor Kristie!

1,000% yes. This is my 3rd time doing ACLS over the years and I went from being clueless, to panic…read moreattacks, to down right hating the process and anticipation that comes every two years. This is by far the best ACLS/BLS class I've ever taken and no matter how far away I may move, I'll always return here. Definitely reccomend.

Highly recommend the phlebotomy course! Jessica is a fantastic instructor and passionate about what…read moreshe does!

Had a great learning experience here. We got hit with the stay at home order half way through the…read moreEMT program and was able to roll right into online lectures and scheduled hands on training. They did a great job preparing us for NREMT tests. I would highly recommend this school to anyone seeking a career in EMS